Company Description McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries. Job Description We are c…
Skills: Customer service, Problem solving, Communication, Interpersonal skills, IT skills
Unternehmensbeschreibung McArthurGlen ist Europas führender Eigentümer, Entwickler und Manager von Designer-Outlets. Wir verfügen zur Zeit über 20+ Designer-Outlets in Europa und Vancouver, Kanada. Stellenbeschreibung De…
Skills: Payroll administration, HR administration, Employee lifecycle management, Data entry, Microsoft Office
Ochtrup, North Rhine-Westphalia, Germany · On-site
$35k–$40k/yr
Mid level
Unternehmensbeschreibung McArthurGlen ist Europas führender Eigentümer, Entwickler und Manager von Designer-Outlets. Wir verfügen zur Zeit über 20+ Designer-Outlets in Europa und Vancouver, Kanada. Stellenbeschreibung De…
Skills: Payroll administration, HR administration, Employee lifecycle management, Data entry, Microsoft Office
Unternehmensbeschreibung McArthurGlen ist Europas führender Eigentümer, Entwickler und Manager von Designer-Outlets. Wir verfügen zur Zeit über 20+ Designer-Outlets in Europa und Vancouver, Kanada. Stellenbeschreibung De…
Skills: Payroll administration, HR administration, Employee lifecycle management, Data entry, Microsoft Office
Unternehmensbeschreibung McArthurGlen ist Europas führender Eigentümer, Entwickler und Manager von Designer-Outlets. Wir verfügen zur Zeit über 20+ Designer-Outlets in Europa und Vancouver, Kanada. Stellenbeschreibung De…
Skills: Payroll administration, HR administration, Employee lifecycle management, Data entry, Microsoft Office
Company Description McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries. Job Description We are l…
Skills: Commercial real estate, Contract negotiation, Legal advisory, Construction law, Dispute resolution
Company Description McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries. Job Description We are l…
Unternehmensbeschreibung McArthurGlen ist Europas führender Eigentümer, Entwickler und Manager von Designer-Outlets. Wir verfügen zur Zeit über 20+ Designer-Outlets in Europa und Vancouver, Kanada. Stellenbeschreibung De…
Skills: Payroll administration, HR administration, Employee lifecycle management, Data entry, Microsoft Office
Unternehmensbeschreibung McArthurGlen ist Europas führender Eigentümer, Entwickler und Manager von Designer-Outlets. Wir verfügen zur Zeit über 20+ Designer-Outlets in Europa und Vancouver, Kanada. Stellenbeschreibung De…
Skills: Payroll administration, HR administration, Employee lifecycle management, Data entry, Microsoft Office
Unternehmensbeschreibung McArthurGlen ist Europas führender Eigentümer, Entwickler und Manager von Designer-Outlets. Wir verfügen zur Zeit über 20+ Designer-Outlets in Europa und Vancouver, Kanada. Stellenbeschreibung De…
Skills: Payroll administration, HR administration, Employee lifecycle management, Data entry, Microsoft Office
Unternehmensbeschreibung McArthurGlen ist Europas führender Eigentümer, Entwickler und Manager von Designer-Outlets. Wir verfügen zur Zeit über 20+ Designer-Outlets in Europa und Vancouver, Kanada. Stellenbeschreibung De…
Skills: Payroll administration, HR administration, Employee lifecycle management, Data entry, Microsoft Office
Company Description McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries. We are currently looking…
Skills: Customer service, Problem solving, Communication, Interpersonal skills, IT proficiency
Company Description McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries. We are currently looking…
Skills: Customer service, Problem solving, Communication, Interpersonal skills, IT proficiency
Company Description McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries. We are currently looking…
Skills: Customer service, Communication, Problem solving, Administrative tasks, IT skills
Company Description McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries. We are currently looking…
Skills: Customer service, Communication, Problem solving, Administrative tasks, IT skills
Unternehmensbeschreibung McArthurGlen ist Europas führender Eigentümer, Entwickler und Manager von Designer-Outlets. Wir verfügen zur Zeit über 20+ Designer-Outlets in Europa und Vancouver, Kanada. Wir suchen zwei Guest …
Skills: Customer service, Communication, Sales, Problem solving, MS Office
Unternehmensbeschreibung McArthurGlen ist Europas führender Eigentümer, Entwickler und Manager von Designer-Outlets. Wir verfügen zur Zeit über 20+ Designer-Outlets in Europa und Vancouver, Kanada. Wir suchen einen Guest…
Skills: Customer Service, Guest Relations, Communication Skills, MS Office, German Language
Unternehmensbeschreibung McArthurGlen ist Europas führender Eigentümer, Entwickler und Manager von Designer-Outlets. Wir verfügen zur Zeit über 20+ Designer-Outlets in Europa und Vancouver, Kanada. Wir suchen einen Guest…
Skills: Customer Service, Guest Relations, Communication Skills, MS Office, German Language
Unternehmensbeschreibung McArthurGlen ist Europas führender Eigentümer, Entwickler und Manager von Designer-Outlets. Wir verfügen zur Zeit über 20+ Designer-Outlets in Europa und Vancouver, Kanada. Wir suchen zwei Guest …
Skills: Customer Service, Guest Relations, Communication Skills, MS Office, German Language
Unternehmensbeschreibung McArthurGlen ist Europas führender Eigentümer, Entwickler und Manager von Designer-Outlets. Wir verfügen zur Zeit über 20+ Designer-Outlets in Europa und Vancouver, Kanada. Wir suchen zwei Guest …
Skills: Customer Service, Guest Relations, Communication Skills, German Language, English Language
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Part-time
Posted 16h ago
~30 hrs/week
Responsibilities
The Guest Experience Advisor will actively engage with guests to address inquiries, resolve issues, and promote additional products and services. They are responsible for maintaining a welcoming environment and completing administrative tasks such as processing gift card orders.
Requirements
Candidates must possess exceptional people skills, proficient IT skills in Microsoft Office, and fluency in both English and Mandarin. The role requires a proactive individual who is comfortable working in a fast-paced, customer-facing environment with a flexible schedule.
Full job description
Company Description
McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries.
Job Description
We are currently hiring for our Guest Experience team at McArthurGlen Designer Outlet Vancouver.
This is a permanent 30-hour-per-week position, working 5 days on a rota basis.
This is an in person, face to face role welcoming our guests to the centre. Our Guest Services teams bring a diverse range of experience, from students to retirees and all career stages in between. It's about enjoying meeting people and problem solving.
Our Guest Services teams are the face of our organisation, creating extraordinary moments of joy for the millions of guests who visit our centres.
What You’ll Be Doing...
Actively engage with guests, addressing inquiries and resolving any issues.
Embrace a culture of “everyone leaves happy” by consistently adopting a positive, proactive and professional approach.
Promote additional products and services, meeting targets, and delivering a positive experience for all guests.
Proficiently handle face-to-face, email and social media feedback, establishing rapport and representing the McArthurGlen brand.
Ensure accurate and timely completion of all administrative tasks, such as online gift card orders.
Take ownership and uphold McArthurGlen's high standards throughout the Guest Services area, creating a welcoming environment that is well-organised and stocked with guest and brand information.
Promote a collaborative working environment, prioritising the guest in all endeavours.
For a detailed description of the responsibilities, see thejob description
Qualifications
• Possess exceptional people skills and genuinely enjoy exceeding guest expectations.
• Thrive in a fast-paced setting with customer facing and admin task.
• Be proactive and able to make things happen.
• Have proficient IT skills including email, Word and Excel.
• Have fluent proficiency in English and Mandarin.
• Be flexible about in working hours to accommodate the full trading hours of the centre on a rota basis.
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Additional Information
At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible.
Even if you are not sure you fit all the requirements for a particular role, we’d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future.
The compensation offered will depend on demonstrated skills, experience, and location. We believe in transparency. Our pay ranges are based on market benchmarks and internal equity, ensuring equitable compensation for equivalent skill levels across roles.
We're committed to creating an inclusive recruitment experience for everyone. If you need any adjustments or support during the application or interview process, please let us know. We're happy to work with you to ensure you can participate fully and showcase your skills and experience. Contact: [email protected]
McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe by the Kaempfer Partners in 1993. The pioneer of designer outlet retailing in Europe, McArthurGlen has since developed 600,000 sq m of retail space. The company currently manages 21 designer outlets in 8 countries: Austria, Canada, France, Germany, Italy, the Netherlands, Spain and the UK delivering total portfolio revenues of 5.5 billion euros a year.
The centres are home to the most sought-after luxury and premium brands, and offer 90 million fashion-loving customers year-round savings in vibrant, open-air shopping environments.
In 2013, McArthurGlen became a joint venture between the Kaempfer Partners and Simon Property Group Co. (NYSE SPG), a global leader in the ownership of premier shopping, dining, entertainment and mixed-use destinations.
McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe by the Kaempfer Partners in 1993. The pioneer of designer outlet retailing in Europe, McArthurGlen has since developed 600,000 sq m of retail space. The company currently manages 21 designer outlets in 8 countries: Austria, Canada, France, Germany, Italy, the Netherlands, Spain and the UK delivering total portfolio revenues of 5.5 billion euros a year.
The centres are home to the most sought-after luxury and premium brands, and offer 90 million fashion-loving customers year-round savings in vibrant, open-air shopping environments.
In 2013, McArthurGlen became a joint venture between the Kaempfer Partners and Simon Property Group Co. (NYSE SPG), a global leader in the ownership of premier shopping, dining, entertainment and mixed-use destinations.