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Jobs at Matthews Australasia (Now Hiring) — 1 open

Matthews Australasia logoMatthews Australasia

Sales Support Engineer

Melbourne, Victoria, Australia · Hybrid

Entry level

Sales Support Engineer Join a high-performing sales team where no two days are the same About Us At Matthews Australasia, we’re leaders in industrial product identification, traceability and automation solutions across A…

Skills: B2B Sales, Technical Problem Solving, Customer Relationship Management, CRM, Proposal Development

Matthews Australasia logo

Sales Support Engineer

Matthews Australasia

Melbourne, Victoria, Australia • Hybrid

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Entry level

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  • Full-time
  • bachelor degree
  • Career Exposure Opportunities, Mentoring And Development, Hybrid Flexibility, Laptop, Phone, Fuel Card
  • Posted 23d ago
  • ~40 hrs/week

Responsibilities

Support Sales Engineers by visiting customers face-to-face to build relationships and identify new sales opportunities. Collaborate with internal teams to develop tailored technical solutions, pricing, and proposals for industrial coding and traceability technologies.

Requirements

Seeking a motivated individual with a background in sales, customer service, or a technical field, ideally with a degree in Engineering, IT, or Business. Must possess a valid driver's license and a reliable vehicle to conduct site visits.

Full job description

Sales Support Engineer

Join a high-performing sales team where no two days are the same

About Us

At Matthews Australasia, we’re leaders in industrial product identification, traceability and automation solutions across Australia and New Zealand. From coding and labelling systems to software and integrated production technologies, we partner with some of the region’s biggest manufacturers and industrial businesses to keep operations moving.



We’re known for innovation, high standards, strong customer relationships and a genuinely supportive team culture. As we continue to grow, we’re looking for a motivated and energetic Sales Support Engineer to join our VIC team.

About the Role

This is an exciting opportunity for someone wanting to build a long-term career in technical B2B sales. You’ll work closely with experienced Sales Engineers across Victoria, supporting customers, building relationships and identifying new opportunities. This role combines customer interaction, technical problem solving and commercial exposure, making it the perfect stepping stone into a future Sales Engineer career path.



You’ll spend time both on the road visiting customers as well as working in the office collaborating with internal teams to create and deliver solutions, proposals and exceptional customer service.

What You’ll Be Doing

  • Visit customers face-to-face across the territory and build strong relationships
  • Support Sales Engineers with customer proposals, presentations and product sampling
  • Identify new sales opportunities
  • Work with internal teams to develop pricing, quotes and tailored solutions
  • Maintain accurate CRM records and opportunity pipelines
  • Coordinate customer follow-ups and site visits
  • Learn Matthews’ industry-leading coding and traceability technologies
  • Contribute to a fast-paced, collaborative and goal-driven sales environment

What We’re Looking For

We are looking for a highly motivated and driven individual. You might be a recent graduate, someone early in your sales career, or currently working in retail, customer service or internal sales looking for your next step into a professional B2B environment.

You’ll thrive in this role if you are:

  • Self-motivated and driven to succeed
  • Energetic, confident and customer-focused
  • Organised and able to manage changing priorities
  • Comfortable building relationships with different stakeholders
  • Technically curious and quick to learn
  • Resilient and solutions-focused under pressure
  • A strong communicator
  • Excited by a career path in sales and technology

Ideally, You’ll Have

  • Sales, customer service or technical environments (highly regarded)
  • A qualification in Engineering, IT, Business, Computer Science or similar
  • A valid driver’s license and reliable vehicle

What’s In It For You?

  • Career exposure opportunities across Australia & New Zealand
  • Exposure to industry-leading technology and customers
  • Supportive onboarding, mentoring and development
  • Hybrid flexibility and autonomy in your week
  • A high-performing but genuinely supportive team culture
  • Variety, ownership and the chance to make an impact
  • Laptop, phone, fuel card and toll pass provided

Why Join Matthews?

At Matthews, people are trusted, supported and encouraged to grow. We set high standards, celebrate success and give our team the opportunity to contribute ideas, build careers and work with some of the best technology in the industry.



If you’re looking for a role where you can learn fast, build relationships and develop a genuine career in technical sales we’d love to hear from you.

Related keywords

Industrial Product IdentificationTraceabilityAutomation SolutionsCoding And Labelling SystemsB2B SalesCRMTechnical SalesEngineeringComputer ScienceIndustrial Manufacturing

About Matthews Australasia

LinkedInVisit site
Industry
Automation Machinery Manufacturing
Company size
51-200 employees
Headquarters
Scoresby, Victoria
LinkedIn followers
4,656

Matthews Australasia, a family business, is the Australian leader in intelligent product identification and inspection solutions for the manufacturing industry. To find out more about our business, check out our brand new web site: www.matthews.com.au We provide and support coding, labelling, inspection and software solutions that integrate seamlessly into our customer’s manufacturing environment to drive efficiency, accuracy and cost-effective processes in their supply chain. Every day thousands of manufacturers use Matthews’ hardware and software solutions to code products; check product and packaging to eliminate coding and labelling errors; inspect products; and capture more data on the factory floor in real-time. With over 4 decades of experience, Matthews works with Australian manufacturers of all sizes to implement the right hardware and software for their business goals, whether it is a compliant pallet label or an end-to-end product traceability solution. All our solutions are supported 24x7 because we understand what the cost of downtime can be to a business.

Offices: 10 Lakeview Dr, Scoresby, Victoria 3179, AU · Unit 3, 7 Millennium Court,, Silverwater, NSW 2128, AU · Unit 6, 56 Lavarack Ave,, Eagle Farm, QLD 4009, AU · 2a Corbett Ct, Adelaide Airport, South Australia 5950, AU · June Road,, Safety Bay, WA 6169, AU

Reliable & fit for purpose product ID technologiesAutomated product Inspection technologiesSoftware Integration for data-capture and reporting24x7 on-site and phone supportProject managed turnkey solutionsand 4 decades of expertise in product IDInformation TechnologyVirtual RealitySoftwareComputer
View all jobs at Matthews Australasia

About Matthews Australasia

LinkedInVisit site
Industry
Automation Machinery Manufacturing
Company size
51-200 employees
Headquarters
Scoresby, Victoria
LinkedIn followers
4,656

Matthews Australasia, a family business, is the Australian leader in intelligent product identification and inspection solutions for the manufacturing industry. To find out more about our business, check out our brand new web site: www.matthews.com.au We provide and support coding, labelling, inspection and software solutions that integrate seamlessly into our customer’s manufacturing environment to drive efficiency, accuracy and cost-effective processes in their supply chain. Every day thousands of manufacturers use Matthews’ hardware and software solutions to code products; check product and packaging to eliminate coding and labelling errors; inspect products; and capture more data on the factory floor in real-time. With over 4 decades of experience, Matthews works with Australian manufacturers of all sizes to implement the right hardware and software for their business goals, whether it is a compliant pallet label or an end-to-end product traceability solution. All our solutions are supported 24x7 because we understand what the cost of downtime can be to a business.

Offices: 10 Lakeview Dr, Scoresby, Victoria 3179, AU · Unit 3, 7 Millennium Court,, Silverwater, NSW 2128, AU · Unit 6, 56 Lavarack Ave,, Eagle Farm, QLD 4009, AU · 2a Corbett Ct, Adelaide Airport, South Australia 5950, AU · June Road,, Safety Bay, WA 6169, AU

Reliable & fit for purpose product ID technologiesAutomated product Inspection technologiesSoftware Integration for data-capture and reporting24x7 on-site and phone supportProject managed turnkey solutionsand 4 decades of expertise in product IDInformation TechnologyVirtual RealitySoftwareComputer
View all jobs at Matthews Australasia

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