Hyderabad, Telangana, India · Hybrid
Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and deve…
Skills: NOC Support, System Monitoring, CA Scheduler, SCOM, Nagios
Hyderabad, Telangana, India · Remote OK
Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and deve…
Skills: Remote technical support, Troubleshooting, Windows, MacOS, Microsoft 365
Hyderabad, Telangana, India · Hybrid
Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and deve…
Skills: IBM iSeries, AS/400, RPGLE, ILE RPG, CLLE
Hyderabad, Telangana, India · On-site
Job Description Job Title: Senior Tableau Developer Location: MTIC Department: Procurement/Manufacturing Reports to : Monica Legazpi Job Summary We are seeking an experienced Senior Tableau Developer to lead the design, …
Skills: Tableau Desktop, Tableau Server, Tableau Cloud, SQL, Data Visualization
Hyderabad, Telangana, India · Hybrid
Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and deve…
Skills: Financial Analysis, IT Financials, Budgeting, Forecasting, Portfolio Governance
El Segundo, California, United States · On-site
$68k–$90k/yr
Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and deve…
Skills: Portfolio management, Supply chain analytics, Data visualization, Microsoft Excel, Microsoft PowerPoint
El Segundo, California, United States · On-site
$29/hr–$36/hr
Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and deve…
Skills: Media operations, Platform strategy, Influencer marketing, Creator marketing, Media planning
Mexico City, Mexico · Hybrid
Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children th…
Skills: Logistics Strategy, Supply Chain Management, Operational Excellence, Cost Optimization, Customs Compliance
Mexico City, Mexico · On-site
Company Description CREATIVITY IS OUR SUPERPOWER It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and devel…
Skills: Commercial strategy, Sales management, Key account management, Negotiation, Financial acumen
Belagavi, Karnataka, India · Hybrid
Company Description Location: Belagavi, India (Aequs Facility) Work Arrangement: Onsite 4 days/week Job Type: Full-Time Employment: While the day-to-day work location for this role is the Aequs premises in Belagavi, empl…
Skills: Product Development, Engineering Management, Team Leadership, Injection Molding, Plastics Engineering
Kuala Lumpur, Kuala Lumpur, Malaysia · Hybrid
Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and deve…
Skills: Order Management, Supply Chain Operations, Microsoft Excel, PowerPoint, Tableau
Hyderabad, Telangana, India · Hybrid
Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and deve…
Skills: Software Quality Assurance, Test Strategy, Test Automation, API Testing, Middleware Testing
Dongguan, Guangdong, China · On-site
$10k–$14k/mo
Company Description Mattel MCA Job Description 工作职责﹕ 1、主要对测试结果进行复核，检测方法的确认等； 2、负责产品的物理性能的检测，根据产品规格书/相关规范，指导检测员正确进行测试； 3、复查检测员的原始记录，根据原始记录出具测试报告；拒绝干扰，确保检测结果的准确和真实性，对其出具的报告负责； 4、积极与质量工程师/产品工程师就测试中发现的问题进行沟通，确保报告及时、准确； 5、熟悉并…
Skills: Laboratory testing, Physical performance testing, Quality control, ASTM F963, EN71-1
Jonestown, Pennsylvania, United States · On-site
Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and deve…
Skills: Training facilitation, Performance evaluation, Safety compliance, Warehouse operations, Documentation
El Segundo, California, United States · On-site
$84k–$100k/yr
Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and deve…
Skills: Quality Engineering, Product Development, Regulatory Compliance, ASTM F963, CPSIA
El Segundo, California, United States · Hybrid
$117k–$135k/yr
Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and deve…
Skills: Ecommerce analytics, SQL, Python, R, Google Analytics
Hyderabad, Telangana, India · Hybrid
Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and deve…
Skills: Release Management, Operations Architecture, Service Transition, Governance, ITIL
McFarland, Wisconsin, United States · Remote Solely
Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and deve…
Skills: Customer Service, Communication, Data Entry, Problem Solving, Computer Proficiency
Chatham, Illinois, United States · Remote Solely
Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and deve…
Skills: Customer Service, Communication, Data Entry, Problem Solving, Computer Proficiency
Chatham, Illinois, United States · Remote Solely
Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and deve…
Skills: Customer Service, Communication, Data Entry, Problem Solving, Microsoft Windows
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The NOC Analyst is responsible for monitoring, maintaining, and supporting enterprise systems and production environments in a 24x7 setting. This role involves executing job schedules, responding to incidents, and performing system health checks to ensure service levels are met.
Candidates must have a bachelor's degree in information technology or equivalent experience and at least one year in IT operations or NOC support. Proficiency with monitoring tools like SCOM, Nagios, and CA Scheduler is required along with strong analytical and communication skills.
CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The NOC Analyst is responsible for monitoring, maintaining, and supporting enterprise systems and production environments in a 24x7 setting. Using tools such as CA Scheduler, SCOM, QMM, Nagios, SolarWinds, and others, this role ensures systems operate efficiently, issues are resolved quickly, and service levels are consistently met.
---
· Monitor enterprise systems, networks, and applications using SCOM, Nagios, SolarWinds, and related monitoring tools.
· Execute and monitor production job schedules using CA Scheduler, ensuring timely and accurate completion.
· Respond to alerts and incidents, perform initial triage, and escalate according to defined procedures.
· Analyze and document recurring issues to support root cause analysis and continuous improvement.
· Perform system health checks, capacity monitoring, and routine operational tasks.
· Support implementation of automation and process enhancements to improve efficiency.
· Assist in disaster recovery (DR) testing and maintenance activities.
· Adhere to established procedures, security standards, and service level requirements (SLRs).
· Education: Bachelor’s degree in information technology or related field, or equivalent practical experience.
· Experience: 1+ years in IT operations, NOC support, or system monitoring roles.
· Technical Skills: Experience with CA Scheduler, SCOM, QMM, Nagios, SolarWinds; knowledge of production control processes, incident management, and system monitoring.
· Soft Skills: Strong analytical and troubleshooting skills; ability to work under pressure in a 24x7 environment; solid communication and teamwork abilities.
Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.
How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.
Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.
Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.
Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.
Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.
Videos to watch:
The Culture at Mattel
Corporate Philanthropy
We empower generations to explore the wonder of childhood and reach their full potential.
We empower generations to explore the wonder of childhood and reach their full potential. We treat play as if the future depends on it — because it does. Play is our language, and we speak to our consumers authentically by representing the world as they see and imagine it. Mattel is a leading global play and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential. Mattel is recognized as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators.
Offices: 333 Continental Blvd, El Segundo, California 90245, US
We empower generations to explore the wonder of childhood and reach their full potential.
We empower generations to explore the wonder of childhood and reach their full potential. We treat play as if the future depends on it — because it does. Play is our language, and we speak to our consumers authentically by representing the world as they see and imagine it. Mattel is a leading global play and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential. Mattel is recognized as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators.
Offices: 333 Continental Blvd, El Segundo, California 90245, US
