Guangzhou City, Guangdong, China · On-site
$48k–$65k/yr
Official Title: Probation Case Administrator – Norfolk Probate & Family Court Pay Grade: Grade 7S Salary Range: 7S Entry Level Pay $47,632.26 to Pay Range Maximum $64,638.60 Starting Pay: $47,632.26 Salary Notes: This po…
Skills: Data Entry, Customer Service, Case Management, MS Office, Time Management
Fall River, Massachusetts, United States · On-site
$96k–$141k/yr
Official Title: Senior Court Operations Supervisor-Southeast Housing Court Pay Grade: Grade 23S Salary Range: 23S Entry Level Pay $95,734.86 to Pay Range Maximum $141,098.10 Starting Pay: $95,734.86/yr. Salary Notes: Thi…
Skills: Office Management, Staff Supervision, Performance Evaluation, Case Management, Records Management
Newburyport, Massachusetts, United States · On-site
$48k–$65k/yr
Official Title: Probation Case Administrator – Newburyport District Court Pay Grade: Grade 7S Salary Range: 7S Entry Level Pay $47,632.26 to Pay Range Maximum $64,638.60 Starting Pay: $47,632.26 Salary Notes: This positi…
Skills: Data Entry, Customer Service, Case Management, Time Management, Attention To Detail
Boston, Massachusetts, United States · On-site
$48k–$65k/yr
Official Title: Probation Case Administrator – Suffolk Superior Court Pay Grade: Grade 7S Salary Range: 7S Entry Level Pay $47,632.26 to Pay Range Maximum $64,638.60 Starting Pay: $47,632.26 Salary Notes: This position i…
Skills: Data Entry, Customer Service, Case Management, MS Office, Time Management
Barnstable, Massachusetts, United States · On-site
$53k–$79k/yr
Official Title: Law Library Assistant (Barnstable) Pay Grade: Grade 11S Salary Range: 11S Entry Level Pay $53,308.58 to Pay Range Maximum $78,568.62 Starting Pay $53,308.58 Salary Notes: This position is designated as a …
Skills: Library Management, Legal Research, Cataloging, Customer Service, Reference Services
Worcestershire, England, United Kingdom · On-site
$48k–$65k/yr
Official Title: Case Administrator I – Worcester County Superior Court Pay Grade: Grade 7S Salary Range: 7S Entry Level Pay $47,632.26 to Pay Range Maximum $64,638.60 Starting Pay: $47,632.26 Salary Notes: This position …
Skills: Case Processing, Data Entry, Customer Service, Cashiering, Record Retention
Worcestershire, England, United Kingdom · On-site
$56k–$82k/yr
Official Title: Court Recording Monitor – Worcester Superior Court Pay Grade: Grade 12S Salary Range: 12S Entry Level Pay $55,974.36 to Pay Range Maximum $82,497.48 Starting Pay: $55,974.36 Salary Notes: This position is…
Skills: Digital Recording, Courtroom Procedures, Data Entry, Time Management, Confidentiality
Boston, Massachusetts, United States · On-site
Title: Project Manager -Adult Guardianship and Conservatorship Oversight - Probate & Family Court Pay Grade: Management Starting Pay: $91,356.20 Departmental Mission Statement: To deliver timely justice to the public by …
Skills: Project Management, Legal Analysis, Stakeholder Management, Data Collection, Reporting
Boston, Massachusetts, United States · On-site
$75k–$111k/yr
Official Title: Court Oversight Officer Pay Grade: Grade 18S Salary Range: 18S Entry Level Pay $75,010.78 to Pay Range Maximum $110,554.08 Starting Pay: $75,010.78 Salary Notes: This position is designated as a Union pos…
Skills: Case Review, Audit Procedures, Volunteer Management, Community Liaison, Microsoft Office
Lynnwood, Washington, United States · On-site
$96k–$141k/yr
Official Title: Senior Court Operations Supervisor – Lynn District Court Pay Grade: Grade 23S Salary Range: 23S Entry Level Pay $95,734.86 to Pay Range Maximum $141,098.10 Starting Pay: $95,734.86 Salary Notes: This posi…
Skills: Office Management, Personnel Supervision, Case Management, Records Management, Performance Evaluation
Boston, Massachusetts, United States · On-site
$71k–$105k/yr
Official Title: Project Coordinator - Probate & Family Court Administrative Office Pay Grade: Grade 17S Salary Range: 17S Entry Level Pay $71,439.16 to Pay Range Maximum $105,289.60 Starting Pay: $71,439.16 Salary Notes:…
Skills: Employee Supervision, Project Support, Administrative Support, Data Management, Calendar Management
Boston, Massachusetts, United States · On-site
$68k–$100k/yr
Official Title: Sessions Clerk - Suffolk Probate & Family Court Pay Grade: Grade 16S Salary Range: 16S Entry Level Pay $68,037.06 to Pay Range Maximum $100,275.76 Starting Pay: $68,037.06 Salary Notes: This position is d…
Skills: Courtroom Management, Legal Documentation, Case Scheduling, Data Entry, Conflict Resolution
Attleboro, Massachusetts, United States · On-site
$48k–$65k/yr
Official Title: Probation Case Administrator - Bristol Juvenile Court Pay Grade: Grade 7S Salary Range: 7S Entry Level Pay $47,632.26 to Pay Range Maximum $64,638.60 Starting Pay: $47,632.26 Salary Notes: This position i…
Skills: Data Entry, Customer Service, Case Management, MS Office, Time Management
Cambridgeshire, England, United Kingdom · On-site
$48k–$65k/yr
Official Title: Probation Case Administrator - Middlesex Juvenile Court Pay Grade: Grade 7S Salary Range: 7S Entry Level Pay $47,632.26 to Pay Range Maximum $64,638.60 Starting Pay: $47,632.26 Salary Notes: This position…
Skills: Data Entry, Customer Service, Case Management, MS Office, Time Management
Framingham, Massachusetts, United States · On-site
$56k–$82k/yr
Official Title: Judicial Support Specialist I - Framingham/ Natick District Court Pay Grade: Grade 12S Salary Range: 12S Entry Level Pay $55,974.36 to Pay Range Maximum $82,497.48 Starting Pay: $55,974.36 Salary Notes: T…
Skills: Document Preparation, Docketing, Proofreading, Editing, File Management
Newton, Massachusetts, United States · On-site
$68k–$100k/yr
Official Title: Sessions Clerk I - Newton District Court Pay Grade: Grade 16S Salary Range: 16S Entry Level Pay $68,037.06 to Pay Range Maximum $100,275.76 Starting Pay: $68,037.06 Salary Notes: This position is designat…
Skills: Courtroom Management, Legal Documentation, Case Management, Scheduling, Data Entry
Taunton, Massachusetts, United States · On-site
$96k–$141k/yr
Official Title: Senior Court Operations Supervisor - Taunton District Court Pay Grade: Grade 23S Salary Range: 23S Entry Level Pay $95,734.86 to Pay Range Maximum $141,098.10 Starting Pay: $95,734.86 Salary Notes: This p…
Skills: Office Management, Personnel Supervision, Case Management, Records Management, Performance Evaluation
Colchester, England, United Kingdom · On-site
$79k–$116k/yr
Official Title: Circuit Law Librarian - Dedham Pay Grade: Grade 19S Salary Range: 19S Entry Level Pay $78,761.28 to Pay Range Maximum $116,081.68 Starting Pay: $78,761.28 Salary Notes: This position is designated as a Un…
Skills: Legal Research, Library Management, Customer Service, Collection Development, Cataloging
Worcestershire, England, United Kingdom · On-site
$48k–$65k/yr
Official Title: Probation Case Administrator – Worcester District Curt Pay Grade: Grade 7S Salary Range: 7S Entry Level Pay $47,632.26 to Pay Range Maximum $64,638.60 Starting Pay: $47,632.26 Salary Notes: This position …
Skills: Data Entry, Customer Service, Case Management, MS Office, Time Management
Plymouth, England, United Kingdom · On-site
$96k–$141k/yr
Official Title: Senior Court Operations Supervisor - Plymouth Probate & Family Court Salary Range: 23S Entry Level Pay $95,734.86 to Pay Range Maximum $141,098.10 Starting Pay: $95,734.86 Salary Notes: This position is d…
Skills: Office Management, Employee Supervision, Performance Evaluations, Case Management, Records Management
Guangzhou City, Guangdong, China • On-site
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Performs entry-level probation case data entry and administrative support within the Norfolk Probate & Family Court. Provides customer service to legal professionals and the public while managing court documents and records.
Requires a high school diploma or GED and one year of related work experience. Candidates must be proficient in office technology and possess strong organizational and communication skills.
Official Title: Probation Case Administrator – Norfolk Probate & Family Court
Pay Grade: Grade 7S
Salary Range: 7S Entry Level Pay $47,632.26 to Pay Range Maximum $64,638.60
Salary Notes: This position is designated as a Union position. All new hires must start at the entry level rate for this role per the collective bargaining agreement/MOA with OPEIU, Local 6. Pay may advance within the salary band according to the CBA/MOU.
Departmental Mission Statement: Protecting and Building Safer, Healthier, Stronger Communities.
Position Summary: Performs entry-level probation case data entry processes, runs data queries in Court Activity Record Information (CARI) system, compiles daily trial list, and provides administrative assistance within assigned office. Provides customer service to coworkers, lawyers, law enforcement, and the general public over the phone and in person. Case processing may be done using an electronic filing and/or case management system.
Supervision Received: Works under the direction of Department Head or their designee.
Essential Functions and Responsibilities: • Provides customer service at front counter. Answers incoming calls and directs calls to appropriate personnel.
• Enters and updates restraining orders.
• Receives, dates, stamps, sorts, and distributes incoming mail. Processes outgoing mail.
• Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Pulls folders for court sessions.
• Updates CARI's with upcoming continuance date and depositions.
• Provides assistance to attorneys, litigants, and law enforcement personnel. Responds to routine requests for information concerning cases, scheduling, and court procedures. May assist with filling out forms and applications, scheduling, and informing of court procedures.
• Retrieves criminal records, enters initial data, and updates records and orders in various automated system.
• Assists Probation Officers with closing of cases, including maintaining documents, updating MassCourts and intakes, and ensuring orders are included.
• Opens case assignments and provides all relevant documentation to Probation Officer.
• Runs indigency reports to assist Probation Officers for recommendation of appointment of counsel.
• Verifies daily list with the Clerk-Magistrate's office, and prepares all needed documents for the Probation officer assigned.
• Requests information from other agencies, departments, and or courts;
• Determines identity issues with records and requests mergers or correction of probation records;
• Maintains statistical data concerning case processing activities.
• Performs other duties as required.
Job Competencies:
Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court.
Mission Driven: Employees are fully committed to fulfilling the Trial Court and associated Departmental missions.
Professional Development: Employees are committed to participating in ongoing Trial Court training and educational offerings to advance their professional development. Managers are equally committed to affording those opportunities to those they supervise as scheduling permits.
Customer Service: Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public.
Applied Knowledge: Demonstrates ability with MS Office and other business technologies and can properly support the administration of departmental policies, procedures, and initiatives with an attention to detail.
Problem Solving: Accurately assesses common operational problems and recommends and facilitates appropriate solutions.
Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds.
Collaboration: Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals.
Minimum Requirements: Education and Experience
• High School diploma or G.E.D. equivalency
• One (1) year of related work experience
• Equivalent combinations of education and experience will be considered for meeting minimum qualifications
Knowledge, Skills and Abilities: Knowledge of:
• Modern office equipment and technology, including computers and applicable software
Skill in:
• Organization and time management
• Customer service
• Attention to detail
Ability to:
• Establish effective working relationships with others, including other state agencies and court departments
• Prepare clear and accurate reports
• Maintain appropriate records
• Maintain confidentiality of information
• Communicate effectively, both orally and in writing
• Work independently and follow oral and written instructions
• Learn Departmental and court policies and procedures
• Learn CARI system
• Learn Data entry procedures
Supervisory Responsibility: This position does not require supervision of others.
Working Conditions: Work is frequently performed in office or similar indoor environments and is occasionally performed in warehouses or file/storage environments.
Physical Demands: This position requires light work:
Exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for the Sedentary Work category and the worker sits most of the time, the job is rated Light Work.
Access to Justice with Dignity and Speed
The Trial Court is committed to: Fair and impartial administration of justice; Protection of constitutional and statutory rights and liberties; Equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; Efficient, effective, and accountable resolution of disputes; Prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence.
Offices: 2 Center Plaza, Suite 540, Boston, Massachusetts 02108, US
Access to Justice with Dignity and Speed
The Trial Court is committed to: Fair and impartial administration of justice; Protection of constitutional and statutory rights and liberties; Equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; Efficient, effective, and accountable resolution of disputes; Prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence.
Offices: 2 Center Plaza, Suite 540, Boston, Massachusetts 02108, US
