Belchertown, Massachusetts, United States · On-site
$48k–$65k/yr
Official Title: Probation Case Administrator – Franklin Juvenile Court Pay Grade: Grade 7S Salary Range: 7S Entry Level Pay $47,632.26 to Pay Range Maximum $64,638.60 Starting Pay: $47,632.26 Salary Notes: This position …
Skills: Data Entry, Customer Service, Case Management, MS Office, Time Management
Boston, Massachusetts, United States · Hybrid
$75k–$111k/yr
Official Title: Fiscal Administrator I-Court Education Department Pay Grade: Grade 18S Salary Range: 18S Entry Level Pay $75,010.78 to Pay Range Maximum $110,554.08 Starting Pay: $75,010.78/yr. Salary Notes: This positio…
Skills: Payroll Administration, Budget Preparation, Contract Management, Fiscal Reporting, Human Resources Functions
Boston, Massachusetts, United States · Hybrid
$111k–$164k/yr
Official Title: Senior Manager for ADA Accommodations & Workers’ Compensation Pay Grade: Senior Management 1 Salary Range: SM1 Entry Level Pay $111,214.74 to Pay Range Maximum $164,015.80 Salary Notes: This position is d…
Skills: ADA Compliance, Workers' Compensation Administration, Case Management, Interactive Process, Return to Work Coordination
Boston, Massachusetts, United States · On-site
$48k–$65k/yr
Official Title: Probation Case Administrator – Suffolk Juvenile Court Pay Grade: Grade 7S Salary Range: 7S Entry Level Pay $47,632.26 to Pay Range Maximum $64,638.60 Starting Pay: $47,632.26 Salary Notes: This position i…
Skills: Data Entry, Customer Service, Case Management, MS Office, Time Management
Boston, Massachusetts, United States · On-site
$59k–$87k/yr
Official Title: Probation Lead Case Administrator - Central Division, Boston Municipal Court Pay Grade: Grade 13S Salary Range: 13S Entry Level Pay $58,772.74 to Pay Range Maximum $86,622.38 Starting Pay: $58,772.74 Sala…
Skills: Case Management, Data Entry, Customer Service, Leadership, Time Management
Boston, Massachusetts, United States · On-site
$68k–$100k/yr
Official Title: Assistant Supervisor Financial Accounting - East Boston Division of Boston Municipal Court Pay Grade: Grade 16S Salary Range: 16S Entry Level Pay $68,037.06 to Pay Range Maximum $100,275.76 Starting Pay: …
Skills: Bookkeeping, Financial Reporting, Employee Supervision, Bank Reconciliation, Fiscal Controls
New Bedford, Massachusetts, United States · On-site
$96k–$141k/yr
Official Title: Senior Court Operations Supervisor – New Bedford District Court Pay Grade: Grade 23S Salary Range: 23S Entry Level Pay $95,734.86 to Pay Range Maximum $141,098.10 Starting Pay: $95,734.86 Salary Notes: Th…
Skills: Office Management, Employee Supervision, Case Management, Performance Evaluations, Records Management
Lexington, Massachusetts, United States · On-site
$96k–$141k/yr
Official Title: Senior Court Operations Supervisor - Middlesex Probate & Family Court Salary Range: 23S Entry Level Pay $95,734.86 to Pay Range Maximum $141,098.10 Starting Pay: $95,734.86 Salary Notes: This position is …
Skills: Office Management, Staff Supervision, Performance Evaluations, Case Management, Records Management
Boston, Massachusetts, United States · On-site
$40k–$59k/yr
Official Title: Custodian- John Adams Salary Range: 5S Entry Level Pay $39,779.74 to Pay Range Maximum $58,629.48 Starting Pay: $39,779.74/yr. Salary Notes: This position is designated as a Union position. All new hires …
Skills: Floor Care, Sanitization, Waste Management, Equipment Operation, Communication
Cambridge, England, United Kingdom · On-site
$40k–$59k/yr
Official Title: Custodian- Cambridge District Court Pay Grade: Grade 5S Salary Range: 5S Entry Level Pay $39,779.74 to Pay Range Maximum $58,629.48 Starting Pay: $39,779.74/yr. Salary Notes: This position is designated a…
Skills: Floor Care, Sanitization, Waste Removal, Equipment Operation, Communication
Wrentham, Massachusetts, United States · On-site
Official Title: Assistant Clerk Magistrate - Wrentham District Court Pay Grade: Asst. Clerk Salary Range: ACM Entry Level Pay $134,389.69 Starting Pay: $134,389.69 Salary Notes: Salary for this position is set by Statute…
Skills: Legal Research, Case Management, Judicial Administration, Supervision, Court Procedure
Worcestershire, England, United Kingdom · On-site
$96k–$141k/yr
Official Title: Court Service Attorney - Worcester Court Service Center Pay Grade: Grade 23S Salary Range: 23S Entry Level Pay $95,734.86 to Pay Range Maximum $141,098.10 Starting Pay: $95,734.86 Salary Notes: This posit…
Skills: Legal Research, Customer Service, Case Management, Leadership, Legal Writing
Taunton, Massachusetts, United States · On-site
$62k–$91k/yr
Official Title: Court Service Center Support Specialist - (Taunton) Pay Grade: Grade 14S Salary Range: 14S Entry Level Pay $61,711.78 to Pay Range Maximum $90,953.20 Starting Pay:: $61,711.78 Salary Notes: This position …
Skills: Customer Service, Legal Information Provision, Triage, Bilingual Communication, Case Management
Westborough, Massachusetts, United States · On-site
$40k–$59k/yr
Official Title: Custodian- Westborough Pay Grade: Grade 5S Salary Range: 5S Entry Level Pay $39,779.74 to Pay Range Maximum $58,629.48 Starting Pay: $39,779.74/yr. Salary Notes: This position is designated as a Union pos…
Skills: Floor Care, Sanitization, Waste Removal, Equipment Operation, Communication
Fall River, Massachusetts, United States · On-site
$48k–$65k/yr
Official Title: Case Administrator I – Fall River District Court Pay Grade: Grade 7S Salary Range: Entry Level Pay $47,632.26 to Pay Range Maximum $64,638.60 Starting Pay: $47,632.26 Salary Notes: This position is design…
Skills: Data Entry, Customer Service, Case Management, Cashiering, MS Office
East Brookfield, Massachusetts, United States · On-site
$40k–$59k/yr
Official Title: Custodian- East Brookfield Pay Grade: Grade 5S Salary Range: 5S Entry Level Pay $39,779.74 to Pay Range Maximum $58,629.48 Starting Pay: $39,779.74/yr. Salary Notes: This position is designated as a Union…
Skills: Floor Care, Sanitization, Waste Removal, Equipment Operation, Communication
Cambridge, England, United Kingdom · On-site
$48k–$71k/yr
Official Title: Maintenance Technician-Cambridge Pay Grade: Grade 9S Starting Pay: $48,352.72 Pay Range Maximum: $71,263.92/yr. Salary Notes: This position is designated as a Union position. All new hires must start at t…
Skills: Building Maintenance, Painting, Preventative Maintenance, Hand Tools, Power Tools
Brockton, Massachusetts, United States · On-site
$48k–$65k/yr
Official Title: Case Administrator I – Plymouth County Superior Court Pay Grade: Grade 7S Salary Range: 7S Entry Level Pay $47,632.26 to Pay Range Maximum $64,638.60 Starting Pay: $47,632.26 Salary Notes: This position i…
Skills: Case Processing, Data Entry, Customer Service, Cashiering, Record Retention
Plymouth, England, United Kingdom · On-site
$48k–$65k/yr
Official Title: Case Administrator I-Southeast Housing Court Pay Grade: Grade 7S Salary Range: 7S Entry Level Pay $47,632.26 to Pay Range Maximum $64,638.60 Starting Pay: $47,632.26/yr. Salary Notes: This position is des…
Skills: Case Processing, Data Entry, Customer Service, Cashiering, Record Retention
New Bedford, Massachusetts, United States · On-site
$48k–$65k/yr
Official Title: Probation Case Administrator - New Bedford District Court Pay Grade: Grade 7S Salary Range: 7S Entry Level Pay $47,632.26 to Pay Range Maximum $64,638.60 Starting Pay: $47,632.26 Salary Notes: This positi…
Skills: Data Entry, Customer Service, Case Management, MS Office, Time Management
Belchertown, Massachusetts, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Performs entry-level probation case data entry, runs queries in the CARI system, and provides administrative support. Provides customer service to legal professionals, law enforcement, and the general public.
Requires a high school diploma or GED and one year of related work experience. Must possess strong organizational skills and the ability to handle confidential court records.
Official Title: Probation Case Administrator – Franklin Juvenile Court
Pay Grade: Grade 7S
Salary Range: 7S Entry Level Pay $47,632.26 to Pay Range Maximum $64,638.60
Salary Notes: This position is designated as a Union position. All new hires must start at the entry level rate for this role per the collective bargaining agreement/MOA with OPEIU, Local 6. Pay may advance within the salary band according to the CBA/MOU.
Departmental Mission Statement: Protecting and Building Safer, Healthier, Stronger Communities.
Notes: Franklin Juvenile Court is a multisite location covering sessions in Hadley, Belchertown, Greenfield, and Orange. Travelling may be required at the discretion of the department head.
Position Summary: Performs entry-level probation case data entry processes, runs data queries in Court Activity Record Information (CARI) system, compiles daily trial list, and provides administrative assistance within assigned office. Provides customer service to coworkers, lawyers, law enforcement, and the general public over the phone and in person. Case processing may be done using an electronic filing and/or case management system.
Supervision Received: Works under the direction of Department Head or their designee.
Essential Functions and Responsibilities: • Provides customer service at front counter. Answers incoming calls and directs calls to appropriate personnel.
• Enters and updates restraining orders.
• Receives, dates, stamps, sorts, and distributes incoming mail. Processes outgoing mail.
• Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Pulls folders for court sessions.
• Updates CARI's with upcoming continuance date and depositions.
• Provides assistance to attorneys, litigants, and law enforcement personnel. Responds to routine requests for information concerning cases, scheduling, and court procedures. May assist with filling out forms and applications, scheduling, and informing of court procedures.
• Retrieves criminal records, enters initial data, and updates records and orders in various automated system.
• Assists Probation Officers with closing of cases, including maintaining documents, updating MassCourts and intakes, and ensuring orders are included.
• Opens case assignments and provides all relevant documentation to Probation Officer.
• Runs indigency reports to assist Probation Officers for recommendation of appointment of counsel.
• Verifies daily list with the Clerk-Magistrate's office, and prepares all needed documents for the Probation officer assigned.
• Requests information from other agencies, departments, and or courts;
• Determines identity issues with records and requests mergers or correction of probation records;
• Maintains statistical data concerning case processing activities.
• Performs other duties as required.
Job Competencies:
Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court.
Mission Driven: Employees are fully committed to fulfilling the Trial Court and associated Departmental missions.
Professional Development: Employees are committed to participating in ongoing Trial Court training and educational offerings to advance their professional development. Managers are equally committed to affording those opportunities to those they supervise as scheduling permits.
Customer Service: Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public.
Applied Knowledge: Demonstrates ability with MS Office and other business technologies and can properly support the administration of departmental policies, procedures, and initiatives with an attention to detail.
Problem Solving: Accurately assesses common operational problems and recommends and facilitates appropriate solutions.
Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds.
Collaboration: Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals.
Minimum Requirements: Education and Experience
• High School diploma or G.E.D. equivalency
• One (1) year of related work experience
• Equivalent combinations of education and experience will be considered for meeting minimum qualifications
Knowledge, Skills and Abilities: Knowledge of:
• Modern office equipment and technology, including computers and applicable software
Skill in:
• Organization and time management
• Customer service
• Attention to detail
Ability to:
• Establish effective working relationships with others, including other state agencies and court departments
• Prepare clear and accurate reports
• Maintain appropriate records
• Maintain confidentiality of information
• Communicate effectively, both orally and in writing
• Work independently and follow oral and written instructions
• Learn Departmental and court policies and procedures
• Learn CARI system
• Learn Data entry procedures
Supervisory Responsibility: This position does not require supervision of others.
Working Conditions: Work is frequently performed in office or similar indoor environments and is occasionally performed in warehouses or file/storage environments.
Physical Demands: This position requires light work:
Exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for the Sedentary Work category and the worker sits most of the time, the job is rated Light Work.
Access to Justice with Dignity and Speed
The Trial Court is committed to: Fair and impartial administration of justice; Protection of constitutional and statutory rights and liberties; Equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; Efficient, effective, and accountable resolution of disputes; Prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence.
Offices: 2 Center Plaza, Suite 540, Boston, Massachusetts 02108, US
Access to Justice with Dignity and Speed
The Trial Court is committed to: Fair and impartial administration of justice; Protection of constitutional and statutory rights and liberties; Equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; Efficient, effective, and accountable resolution of disputes; Prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence.
Offices: 2 Center Plaza, Suite 540, Boston, Massachusetts 02108, US
