Troutman, North Carolina, United States · On-site
$57k–$89k/yr
About Masco Support Services: Masco Support Services, a division of Masco Corporation, is a dynamic team dedicated to exceeding our customer’s expectations. We are a group of customer centric organizations providing prac…
Skills: Warehouse Operations, Inventory Management, Team Management, OSHA Regulations, Microsoft Office
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Responsible for planning and organizing display refurbishment tasks while ensuring safe and efficient warehouse operations. Oversees quality control, inventory accuracy, and proactive communication with stakeholders regarding order fulfillment.
Requires a high school diploma and at least 2 years of experience managing teams or processes in a warehouse or production environment. Proficiency in Microsoft Office and knowledge of OSHA safety regulations are essential.
About Masco Support Services:
Masco Support Services, a division of Masco Corporation, is a dynamic team dedicated to exceeding our customer’s expectations. We are a group of customer centric organizations providing practical analytics, relevant customer insights, and targeted project execution. Supporting multiple retailers, we fully use our shared resources and processes to provide our Masco family of brands value driven customer support and coordinated service solutions.
Workplace and Culture:
Diversity is a core value of Masco Support Services culture. Our organization provides a competitive compensation and benefits package, along with professional career growth opportunities.
We believe a workplace that encourages different voices, perspectives, and backgrounds creates better teams and better solutions. We are committed to addressing the barriers and biases that affect people’s ability to fully access opportunities and bring their whole selves to work. We embrace diversity and recognize the importance of evolving our employees’ professional career development.
Work Responsibilities:
This position will work on-site, Monday-Friday.
Responsible for planning and organizing Display Refurbishment tasks for daily workload completion; ensure operations are safe and efficient.
Ensure customer satisfaction; oversee quality control standards and inspection processes to ensure refurbished display systems meet or exceed customer expectations.
Oversee display system ordering process and on-time fulfillment to customers; communicate proactively with customers and stakeholders on order tracking.
Maintain accurate and real-time display inventory counts; ensure proper inventory transactions are completed within the warehouse management system.
Monitor inventory levels and collaborate with supply chain and procurement teams to ensure availability of packing materials and components.
Collaborate with management to identify and drive department metrics and procedures (safety, quality, cost, productivity, standard work, etc.).
Implement continuous improvement initiatives and lean principles to enhance efficiency and effectiveness.
Conduct regular safety audits and implement corrective actions to mitigate hazards and prevent accidents.
Monitor and troubleshoot operational issues and recommend solutions.
Diverse Skills and Experience That You Will Bring to the Role:
High School diploma or equivalent required; bachelor’s degree in related field preferred
2+ years of managing a team or process in a warehouse/production environment required
Knowledge of warehouse operations and inventory management systems required
Knowledge of relevant safety & OSHA regulations and standards required
Proven understanding of Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams
Experience with project management tools (Smartsheet, Microsoft Project, etc.)
Ability and willingness to travel overnight as necessary, up to 10%
What We Offer:
Competitive salary plus bonus-earning potential
Discretionary time off policy & company paid holidays
Healthcare benefits including medical, dental, and vision
401K saving plan with company match
Monthly cell phone allowance
Tuition assistance program
Profit Sharing eligibility
Our Interviewing Methods:
We are looking for active learners and people who care about taking advantage of the opportunities provided. We encourage you to apply even if you feel you do not meet all the requirements for this position.
After you have applied to our current posting, we will review your resume. If your resume is a match for our current opening, we will contact you to request an interview.
MSS (the “Company”) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
MSS is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster: English & Spanish
E-verify Right to Work Poster: English, Spanish
Masco Support Services is a dynamic team dedicated to exceeding our customer’s expectations. We are a group of customer centric organizations providing practical analytics, relevant customer insights, and targeted project execution. Supporting multiple retailers, we fully leverage our shared resources and processes to provide our Masco family of brands value driven customer support and integrated service solutions. Masco Support Services is a proud member of the Masco family. Masco Corporation is today one of the world's largest manufacturers of brand- name products for the home improvement and new home construction markets. Masco is also a leading provider of a variety of installed products and services. Comprised of more than 20 companies, the Masco family operates nearly 60 manufacturing facilities in the United States and over 20 in other parts of the world. Visit www.masco.com for more information on the Masco family of brands.
Offices: 141 Byers Creek Road, Mooresville, NC 28117, US · 4300 Highlands Parkway SE, Smyrna, GA 30082, US · 814 SW Raintree Lane, Suite 12, Bentonville, AR 72712, US · 346 E Plaza Dr, Mooresville, North Carolina 28115, US · 344 E Plaza Dr, Mooresville, North Carolina 28115, US
View all jobs at Masco Support ServicesMasco Support Services is a dynamic team dedicated to exceeding our customer’s expectations. We are a group of customer centric organizations providing practical analytics, relevant customer insights, and targeted project execution. Supporting multiple retailers, we fully leverage our shared resources and processes to provide our Masco family of brands value driven customer support and integrated service solutions. Masco Support Services is a proud member of the Masco family. Masco Corporation is today one of the world's largest manufacturers of brand- name products for the home improvement and new home construction markets. Masco is also a leading provider of a variety of installed products and services. Comprised of more than 20 companies, the Masco family operates nearly 60 manufacturing facilities in the United States and over 20 in other parts of the world. Visit www.masco.com for more information on the Masco family of brands.
Offices: 141 Byers Creek Road, Mooresville, NC 28117, US · 4300 Highlands Parkway SE, Smyrna, GA 30082, US · 814 SW Raintree Lane, Suite 12, Bentonville, AR 72712, US · 346 E Plaza Dr, Mooresville, North Carolina 28115, US · 344 E Plaza Dr, Mooresville, North Carolina 28115, US
View all jobs at Masco Support Services