This is a remote position. Key Responsibilities Communicate with clients in a professional and courteous manner. Handle multiple client inquiries simultaneously while maintaining accuracy and attention to detail. Collabo…
This is a remote position. Key Responsibilities Client-Centric Service: Deliver personalized visa consulting services, managing the entire tourist visa application process, including electronic document collection, onlin…
Skills: Visa consulting, Customer service, Sales, Client relationship management, Microsoft 365
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Full-time
bachelor degree
Posted 5d ago
~40 hrs/week
Responsibilities
Communicate professionally with clients while handling multiple inquiries simultaneously to ensure seamless service delivery. Collaborate with team members to support colleagues and achieve shared organizational goals.
Requirements
Requires a bachelor's degree or higher and proficiency with CRM software and virtual engagement tools. Candidates must possess strong communication skills, cultural sensitivity, and the ability to adapt to different time zones.
Full job description
This is a remote position.
Key Responsibilities
Communicate with clients in a professional and courteous manner.
Handle multiple client inquiries simultaneously while maintaining accuracy and attention to detail.
Collaborate with colleagues to ensure seamless service delivery.
Contribute positively to a team-oriented environment by supporting colleagues and working collaboratively to achieve shared goals.
Requirements
Skills & Expertise:
Bachelor’s degree or higher.
Comfort with CRM software and virtual client engagement tools.
Traits & Competencies:
Strong attention to detail and multitasking ability.
Excellent communication, interpersonal, and listening skills.
Flexibility to accommodate client schedules and time zone differences.
Sales and service orientation with a commitment to learning, innovation, and adapting to new technologies.
Problem-solving skills and resourcefulness in handling unexpected challenges.
Cultural sensitivity and a respect for diverse backgrounds and preferences.
Resilience and professionalism under pressure.
A team player with a collaborative mindset.
Preferred Experience:
Fluency in written and spoken English.
Related keywords
Sales SupportRemoteCRMClient EngagementTravel and TourismMultitaskingCommunicationProblem-solvingCultural SensitivityTeamworkCustomer ServiceTime Zone Flexibility
Marcopolo Holiday: Your Gateway to Unforgettable Journeys!
Industry
Travel Arrangements
Company size
11-50 employees
Founded
2017
Headquarters
Doncaster East, Victoria
LinkedIn followers
4
Marcopolo Holiday, based in Melbourne, Australia, is a trusted travel agency dedicated to creating seamless and memorable journeys. Established in 2017 and backed by over 17 years of industry experience, we offer a wide range of services, including flight bookings, visa assistance, holiday tours, day tours, and customized travel packages. With flexible, interest-free payment plans and partnerships with leading travel platforms like Amadeus and Sabre, we ensure reliable and competitive solutions for your travel needs. Whether you're seeking relaxation or adventure, Marcopolo Holiday is your partner in turning travel dreams into reality.
Offices: 56 Jackson Ct, Doncaster East, Victoria 3109, AU
Marcopolo Holiday: Your Gateway to Unforgettable Journeys!
Industry
Travel Arrangements
Company size
11-50 employees
Founded
2017
Headquarters
Doncaster East, Victoria
LinkedIn followers
4
Marcopolo Holiday, based in Melbourne, Australia, is a trusted travel agency dedicated to creating seamless and memorable journeys. Established in 2017 and backed by over 17 years of industry experience, we offer a wide range of services, including flight bookings, visa assistance, holiday tours, day tours, and customized travel packages. With flexible, interest-free payment plans and partnerships with leading travel platforms like Amadeus and Sabre, we ensure reliable and competitive solutions for your travel needs. Whether you're seeking relaxation or adventure, Marcopolo Holiday is your partner in turning travel dreams into reality.
Offices: 56 Jackson Ct, Doncaster East, Victoria 3109, AU