Munich, Bavaria, Germany · Hybrid
Job Description Just imagine shaping seamless customer journeys for the LEGO® brand across the DACH region. Then make it real. As Customer Operations Manager in Munich, you’ll turn data and insight into action, balancing…
Skills: Supply Chain Management, Order-to-Cash, SAP, Advanced Excel, Power BI
Kladno, Central Bohemia, Czechia · Hybrid
Job Description Would you like to help shape how training is coordinated and delivered across Maintenance? As a Functional Area Master Trainer, you will play a central role in connecting local training needs with global …
Skills: Training Coordination, Organizational Skills, Stakeholder Management, Technical Writing, Coaching
Peabody, Massachusetts, United States · On-site
$23/hr–$24/hr
Job Description Are you ready to join one of the most trusted brands in the world? Join the LEGO® Brand Retail team as a part-time Team Leader and be a role model as you provide a brand experience for our customers. This…
Skills: Retail Leadership, Employee Training, Cash Handling, Inventory Auditing, Point Of Sale Systems
Richmond, Virginia, United States · On-site
$85k–$127k/yr
Job Description Are you interested in playing a key role in building a strong maintenance planning and scheduling process that supports equipment reliability, technician productivity, and operational readiness at the new…
Skills: Maintenance Planning, Scheduling, SAP, CMMS, EAM
Jiaxing, Zhejiang, China · Hybrid
Job Description 1. Able to measure both element and steel by CMM, according to GIA. 既可根据GIA要求对产品进行CMM尺寸测量，并且可以对模具铁块进行测量。 2. Able to read mechanical parts drawings. Familiar with the meaning of dimension tolerance, geomet…
Skills: CMM, Mechanical Drawing Interpretation, GD&T, MSA, SAP
Greenville, South Carolina, United States · On-site
$17/hr–$18/hr
Job Description Sales Associate (Brick Specialist) Example Title: “Sales Associate (Brick Specialist) - Greenville, SC Are you excited to deliver inspirational retail experiences to LEGO® fans of all ages? Join the LEGO®…
Skills: Customer Service, Cash Handling, Visual Merchandising, Inventory Management, Effective Communication
Jiaxing, Zhejiang, China · Hybrid
Job Description 严格遵守生产过程中的相关工艺流程和安全流程，安全第一！ 发现并解决外围设备的故障 发现并解决注塑流程相关的故障 负责车间机台的高效率运行及异常问题跟进，参与班组异常改善 COMBI 2.0 (塑料箱处理) 熟练操作机械手及相关异常处理 二板模、三板模和热流道模的变更 3D机器人操作(载入程序) 新技术，工艺，设备的学习及应用 现场生产系统的熟练操作和应用（MOX, Moulding APP+,Mainta…
Skills: Injection Moulding, Robot Operation, Troubleshooting, Mold Changeover, Process Optimization
Shanghai, Shanghai, China · Hybrid
Job Description Are you passionate about creating a safer and more inspiring environment for employees at LEGO Discovery Centers across APAC? Join us as a Regional Health & Safety Manager, where you'll lead innovative EH…
Skills: Risk Assessment, Incident Management, EHS Framework Implementation, Compliance Management, Project Management
Nyíregyháza, North Great Plain, Hungary · Hybrid
Job Description Milyen feladatokat lát el nálunk egy Magasraktári Felülvizsgáló Technikus? Soron kívüli és időszakos vizsgálatok elvégzése (villamos biztonsági felülvizsgálat, szerkezeti felülvizsgálatMechanikai és elekt…
Skills: Electrical Safety Inspection, Structural Inspection, Mechanical Maintenance, Electrical Maintenance, Preventive Maintenance
Billund, Region of Southern Denmark, Denmark · Hybrid
Job Description Are you passionate about strategic workforce planning and using analytics to shape business decisions? Do you enjoy turning complex data into actionable insights? Join our People Planning & Analytics team…
Skills: Strategic Workforce Planning, Headcount Forecasting, Power BI, Power Automate, Data Visualization
Jiaxing, Zhejiang, China · Hybrid
Job Description RESPONSIBILITES 职责 Describe the overall responsibilities 描述主要职责 遵守EHS(环境,健康和安全)的规章制度，确保自身安全和周围同事安全。 Follow EHS (Environment, Health, Safety) rules and regulations. ensure self-safety and safety of colleag…
Skills: Mould Repair, Mould Maintenance, Machine Tool Operation, Problem Solving, Preventive Maintenance
Billund, Region of Southern Denmark, Denmark · Hybrid
Job Description Additive Manufacturing Tehcnician Specialized – daghold på LEGO® Vil du gerne være med til at booste Additiv Manufacturing - kendt som 3D printning - til den globale LEGO® Produktion? Så er muligheden lig…
Skills: Additive Manufacturing, 3D Printing, SLS Technology, STEP Technology, Lean Tools
Los Angeles, California, United States · On-site
$19/hr–$20/hr
Job Description Core Responsibilities: • Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a profes…
Skills: Customer Engagement, Cash Register Operation, Visual Merchandising, Inventory Management, Conflict Resolution
Billund, Region of Southern Denmark, Denmark · Hybrid
Job Description Are you ready to make a significant impact in one of the world’s most beloved brands? In this role, you will collaborate with top marketing minds to amplify our product across consumer products (bricks an…
Skills: Portfolio Strategy, Brand Positioning, Licensing, Stakeholder Management, Change Management
Jiaxing, Zhejiang, China · Hybrid
Job Description 职责: 操作移印机器和装配机器 跟进生产日常的计划按质按量完成 负责生产换型工作 机边5S管理与日常机器生产维护 完成上级安排的其它工作任务 要求： 1. 高中及以上学历 2. 基本英语技能 3. 熟悉电脑操作 4. 有印刷工作经验优先 Applications are reviewed on an ongoing basis. However, please note we do amend or wi…
Skills: Pad Printing Machine Operation, Assembly Machine Operation, Production Planning, Changeover Management, 5S Management
Mission Viejo, California, United States · On-site
$19/hr–$20/hr
Job Description Are you excited to deliver inspirational retail experiences to LEGO® fans of all ages? Join the LEGO® Brand Retail team as a Sales Associate (Brick Specialist) at The Shops at Mission Viejo, California an…
Skills: Customer Service, Cash Handling, Visual Merchandising, Inventory Management, Communication
Billund, Region of Southern Denmark, Denmark · Hybrid
Job Description This is a unique opportunity to shape the future of LEGO League. Lead the strategy, business, end-to-end development, and global execution of the newly established LEGO League business area – ensuring a s…
Skills: Strategic Planning, Global Program Management, Go-To-Market Strategy, Stakeholder Management, Cross-Functional Leadership
United States · On-site
$18/hr–$19/hr
Job Description Are you excited to deliver inspirational retail experiences to LEGO® fans of all ages? Join the LEGO® Brand Retail team as a Seasonal “Brick Specialist” and provide inspirational guest experiences in an i…
Skills: Customer Service, Cash Handling, Visual Merchandising, Inventory Management, Effective Communication
Billund, Region of Southern Denmark, Denmark · Hybrid
Job Description At LEGO® Education, we engage students in joyful learning experiences that build confidence and skills for life. For over 45 years, we’ve partnered with educators globally to deliver impactful K–8 learnin…
Skills: Operational Leadership, Stakeholder Management, Process Optimization, Business Acumen, Commercial Acumen
Lawrenceville, Georgia, United States · On-site
$17/hr–$18/hr
Job Description Core Responsibilities: • Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a profes…
Skills: Customer Engagement, Cashiering, Visual Merchandising, Inventory Management, Conflict Resolution
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Lead end-to-end customer operations initiatives and manage order processing for key DACH accounts. Coordinate delivery operations, transport volume planning, and lead a team of working students to optimize stock levels and distribution costs.
Requires experience in supply chain customer operations within an international consumer goods environment and proficiency in SAP, Excel, and Power BI. Candidates should have strong analytical skills and experience managing order-to-cash processes and cross-functional relationships.
Just imagine shaping seamless customer journeys for the LEGO® brand across the DACH region. Then make it real. As Customer Operations Manager in Munich, you’ll turn data and insight into action, balancing demand, supply and relationships while supporting our Customer Operations function.
Please note: This position will be based in our LEGO® Sales Office in Grasbrunn and will follow a hybrid working model with 3 days in the office and up to 2 days remotely. Relocation support is not offered.
Lead end-to-end initiatives as project owner, from concept through delivery, partnering across international teams.
Deputize for the Head of Customer Operations, preparing and contributing to forums that guide business outcomes.
Manage working student team, covering hiring, onboarding and daily coordination to support consistent delivery.
Own order processing for key DACH accounts, collaborating closely with key account managers to support customer success.
Steer order-intake management for your Key Accounts by balancing customer demand with inbound, transport, and outbound capacity — while monitoring monthly budgets, topline performance, and order quantities to optimize stock levels at customer sites
Ensure efficient and reliable delivery operations for your Key Accounts by steering transport volume planning and stakeholder alignment across our European central warehouse, carriers, and customer warehouses — with a clear focus on distribution cost optimization, returns and complaint resolution
Drive active stakeholder and relationship management across internal and external interfaces, including customer advisory, participation in customer meetings and implementing improvements based on insights from our annual customer survey
Play your part in our team succeeding
The Customer Operations team runs the full Order-to-Cash journey for the LEGO Group across DACH, working closely with retailers from global chains to local partners, ensuring reliable, customer-centric delivery every day. Together, we build, rebuild and inspire how products flow, stock is managed and experiences are delivered, strengthening both performance and long-term partnerships.
Experience in supply chain customer operations within an international consumer goods environment
Strong analytical abilities and problem-solving skills, with experience in cross-functional value chain processes within a global organization
Comfortable making decisions, managing expectations and delivering against targets in a structured way through effective order management, inventory control and claims handling
Comfortable working as part of a team while actively contributing to team development and collaboration
Skilled in working across functions, simplifying complex topics and building trusted relationships
Proficient with SAP, advanced Excel skills and experience with other Microsoft tools, including Power BI
Exposure to order-to-cash processes in a global organisation with multiple partners
Ideally experience supporting or guiding early-career colleagues or working student teams
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
Here is what you can expect:
Family Care Leave - We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
Just imagine building your dream career.
Then make it real.
Our mission is to inspire and develop the builders of tomorrow.
We are the LEGO Group, the company behind the world’s most loved LEGO® bricks. Our brand name derived from the two Danish words Leg Godt, which mean “Play Well”. We’ve been sparking imaginations and inspiring the builders of tomorrow since 1932. This is our mission and what motivates our colleagues around the world every day. Today, we remain proudly family-owned with headquarters in Billund, Denmark. We have regional hubs in Boston, USA; London, UK; Shanghai, China; and Singapore, as well as 7 manufacturing facilities around the world. These places are home to 31,000+ colleagues in everything from design and engineering to digital technology and marketing. Together we learn, imagine and build – creating play experiences that are sold in over 130 countries worldwide. A purposeful and responsible global brand where creativity helps to inspire builders all around the world. Just imagine being part of that!
Offices: Aastvej 1, Billund, 7190, DK · 555 Taylor Road, Enfield, CT 06082, US · 33 Bath Road, Slough, Berks SL1 3UF, GB · Debreceni U. 342, Nyíregyháza, 4400, HU · 6020 E 82nd St, Indianapolis, IN 46250, US
Our mission is to inspire and develop the builders of tomorrow.
We are the LEGO Group, the company behind the world’s most loved LEGO® bricks. Our brand name derived from the two Danish words Leg Godt, which mean “Play Well”. We’ve been sparking imaginations and inspiring the builders of tomorrow since 1932. This is our mission and what motivates our colleagues around the world every day. Today, we remain proudly family-owned with headquarters in Billund, Denmark. We have regional hubs in Boston, USA; London, UK; Shanghai, China; and Singapore, as well as 7 manufacturing facilities around the world. These places are home to 31,000+ colleagues in everything from design and engineering to digital technology and marketing. Together we learn, imagine and build – creating play experiences that are sold in over 130 countries worldwide. A purposeful and responsible global brand where creativity helps to inspire builders all around the world. Just imagine being part of that!
Offices: Aastvej 1, Billund, 7190, DK · 555 Taylor Road, Enfield, CT 06082, US · 33 Bath Road, Slough, Berks SL1 3UF, GB · Debreceni U. 342, Nyíregyháza, 4400, HU · 6020 E 82nd St, Indianapolis, IN 46250, US
