Hot Springs, Arkansas, United States · On-site
Job DetailsJob Location: Branch 21 - Hot Springs, AR 71901Position Type: Full TimeEducation Level: High School or EquivalentJob Shift: DayJob Category: SalesThe Sales Counter/Driver Associate plays a vital, hands-on role…
Skills: Customer Service, Order Entry, Inventory Management, Local Delivery, ERP Systems
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The associate manages counter sales, handles customer inquiries via phone and in-person, and processes orders through the ERP system. Additionally, they are responsible for pulling inventory and performing local deliveries to customers.
Candidates must have a high school diploma or equivalent and the ability to obtain a DOT Medical Certification. Physical requirements include the ability to lift up to 75 lbs and a clean motor vehicle report.
Job DetailsJob Location: Branch 21 - Hot Springs, AR 71901Position Type: Full TimeEducation Level: High School or EquivalentJob Shift: DayJob Category: SalesThe Sales Counter/Driver Associate plays a vital, hands-on role in nearly every aspect of branch operations — including customer service (both in-person and over the phone), warehouse support, and local deliveries. This position requires a motivated, knowledgeable, and energetic individual who can manage time effectively in a dynamic environment. With each branch staffed by a small, close-knit team of 3–4 people, all associates are cross-trained to ensure flexibility and shared responsibility. Every team member contributes directly to the branch’s overall success.
At Keeling Company, we take pride in fostering a culture that values teamwork, respect, and exceptional customer service. As a medium-sized company, we offer the close-knit, supportive environment of a small business while providing many of the benefits and opportunities of a larger organization. Our employees enjoy making a meaningful impact while growing their careers in a dynamic and rewarding setting.
Greet and direct customers
Customer service support for both In-person and over the phone. Must be able to answer customer questions about specific products/services (e.g., product features, pricing, and after-sales services)
Entering orders in the ERP system
Pull and prepare inventory orders for customer pick-up or delivery
Develop and stay up-to-date on product knowledge through involvement in Company and vendor-sponsored training programs
Coordinate with the team to provide excellent customer service (especially during our busy season)
Assist with merchandising products, managing inventory, and other store tasks while maintaining a safe working environment
Make local deliveries to the customer
Ensure that the store and all its properties are upholding the expectations of the Keeling Company brand: exceeding customer service expectations, cleanliness, atmosphere, and high energy.
All other duties are assigned by the branch manager or the Keeling Company leadership team.
Employees of Keeling Company have the right to refuse dangerous or unsafe work.
Full-time Monday - Friday 8 am- 5 pm
Medical, Dental, and Vision with HSA match
Short and long-term disability
Life insurance
401k with match
Paid holidays/Paid time off
Paid on-the-job training
Opportunities for advancement
This position is compliant with all DOT regulations for non-CDL operators.
Keeling Company is an equal-opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to these or any other characteristics protected by law.
QualificationsEducation/Certifications/Skills/Abilities:
A current or the ability to obtain a DOT Medical Certification
Must be able to lift up to 75 lbs. from the floor
Forklift certification provided by Keeling Company
Ability to use the computer for email, invoicing, and inventory management
High School degree or equivalent
Prior sales, warehousing, and/or delivery experience
Pass a required Drug Screen and Background check
Customer service and communication skills
Able to remain professional and courteous at all times
Bilingual is a plus, but not required
Your number one distributor for irrigation, drainage, and outdoor lighting!
Keeling Company has been family owned and run since 1965 and currently operates 28 branches. We seek out talent that is passionate, engaged, outgoing, and genuinely interested in customer service. We train our employees to be highly knowledgeable and reward the value they add to the company and provide for our customers. Keeling Company prioritizes people: both our customers and our employees. Your career path is not limited at Keeling Company. Many of our loyal, enthusiastic, and skilled employees have developed their careers with us over the years as their experience grew. We are also very proud of our diverse working environment and company culture. At Keeling Company you will always be known by name and a part of our family! Keeling offers medical insurance (eligible for HSA), life insurance, and a 401k with matching. On-site vendor training is provided in order to increase product knowledge. We know that employees are an essential part of our culture, as a result employee appreciation and recognition are also essential to our culture.
Offices: 4227 East 43rd Street, North Little Rock, AR 72117, US
Your number one distributor for irrigation, drainage, and outdoor lighting!
Keeling Company has been family owned and run since 1965 and currently operates 28 branches. We seek out talent that is passionate, engaged, outgoing, and genuinely interested in customer service. We train our employees to be highly knowledgeable and reward the value they add to the company and provide for our customers. Keeling Company prioritizes people: both our customers and our employees. Your career path is not limited at Keeling Company. Many of our loyal, enthusiastic, and skilled employees have developed their careers with us over the years as their experience grew. We are also very proud of our diverse working environment and company culture. At Keeling Company you will always be known by name and a part of our family! Keeling offers medical insurance (eligible for HSA), life insurance, and a 401k with matching. On-site vendor training is provided in order to increase product knowledge. We know that employees are an essential part of our culture, as a result employee appreciation and recognition are also essential to our culture.
Offices: 4227 East 43rd Street, North Little Rock, AR 72117, US
