Columbus, Ohio, United States · Hybrid
Sales Engineer Job Description Position Details Department: Sales / Solutions Engineering Location: Hybrid: Mon & Wed in office, Tue, Thu & Fri remote Reports To: Sales Engineering Manager Level: Mid-Level Role Overview …
Skills: Technical Discovery, Product Demonstrations, Solution Architecture, RFP/RFI Response, Retail POS Architecture
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The Sales Engineer serves as the primary technical resource during the sales cycle, designing tailored retail solutions and delivering product demonstrations. They bridge the gap between technical capabilities and business value to drive enterprise opportunities for Jumpmind Commerce.
Requires a Bachelor's degree in Computer Science or a related field and 2-4 years of experience in technical pre-sales or solutions engineering. Candidates must have a strong understanding of software architecture, APIs, and the ability to communicate technical concepts to diverse audiences.
Sales Engineer
Job Description
Department: Sales / Solutions Engineering
Location: Hybrid: Mon & Wed in office, Tue, Thu & Fri remote
Reports To: Sales Engineering Manager
Level: Mid-Level
The Sales Engineer serves as the primary technical resource across the full sales cycle, working hand-in-hand with Solution Consultants and Sales Transformation Leads to drive enterprise opportunities in Jumpmind Commerce POS, Inventory, Promotion Management, and Sales Audit. This role bridges technical depth and business acumen, translating complex platform capabilities into compelling, tailored solutions for prospective retail clients.
Building on foundational pre-sales experience, the Sales Engineer takes increasing ownership of deal strategy, solution design, and customer engagement, operating as a trusted technical advisor to both internal stakeholders and enterprise prospects.
Lead and independently deliver technical discovery sessions, product demonstrations, and proof-of-concept engagements for enterprise POS, Inventory, and Promotion Management opportunities
Design and architect tailored solution proposals that align Jumpmind Commerce capabilities with client operational and technology environments (cloud, hybrid, on-premise)
Build, maintain, and evolve demo environments that showcase real-world retail scenarios across the full Jumpmind Commerce platform
Collaborate closely with Solution Consultants to ensure seamless handoffs, consistent messaging, and unified solution narratives throughout the sales cycle
Partner with Solution Consultants and Sales Transformation Leads to develop and present technical proposals, solution diagrams, and ROI justifications for enterprise deals
Support RFP/RFI responses with accurate, technically sound, and compelling content covering POS architecture, omnichannel integration, promotions, and inventory capabilities
Act as a subject matter expert on retail POS architecture, microservices, mobile POS, and omnichannel strategy alongside the Solution Consulting team
Advise prospects on integration options including ERP, OMS, loyalty platforms, and payment systems contributing to end-to-end solution design
Own and manage technical relationships with key stakeholders across the prospect journey, from initial discovery through POC delivery and deal close
Translate customer pain points, store operations workflows, and business objectives into solution designs that demonstrate clear business value
Provide consultative guidance on scalability, extensibility, and long-term platform value of Jumpmind Commerce
Support on-site customer meetings, executive presentations, and industry events approximately 1–2 times per month.
Prototype and develop new capabilities leveraging AI, machine learning, and edge technologies to differentiate Jumpmind solutions in competitive deals
Build internal tools and automations that improve team efficiency, demo agility, and sales cycle velocity
Train and mentor Associate Sales Engineers on technical sales processes, product knowledge, and demo best practices
Maintain and continuously improve technical documentation, demo environments, and sales enablement assets
Relay structured prospect feedback to Product and Engineering teams to inform platform roadmap and continuously improve Jumpmind Commerce capabilities
Collaborate with Account Executives on deal strategy, opportunity qualification, and customer engagement planning
Stay current with retail technology trends, competitive POS landscape, and Jumpmind Commerce platform releases
Bachelor's degree in Computer Science, Engineering, Information Systems, or related field (or equivalent experience)
2–4 years of experience in a sales engineering, solutions engineering, or technical pre-sales role, preferably in enterprise software or retail technology
Demonstrated ability to independently deliver product demonstrations and manage technical sales engagements
Working knowledge of software architecture concepts including APIs, microservices, cloud platforms, and SaaS delivery models
Strong communication and presentation skills with the ability to translate technical concepts for both technical and non-technical audiences
Experience supporting or contributing to RFP/RFI responses
Ability to work cross-functionally and build strong relationships with sales, product, and engineering teams
Experience with retail POS platforms, omnichannel commerce, or enterprise retail technology solutions
Familiarity with inventory management, promotion management, or sales audit workflows in a retail context
Experience with CRM tools (e.g., Salesforce) and managing opportunities through the sales cycle
Hands-on experience with AI/ML concepts, distributed systems, or edge computing
Background in solution architecture or technical consulting in enterprise environments
Languages: Java, JavaScript, SQL
Development Tools: Git, Github,Swagger/Open API,
Preferred Qualifications: Github Actions, Gradle, Angular
Cloud: Kubernetes, Helm, Containers, Postgres.
Preferred Qualifications: AWS knowledge
Independently leads technical sales engagements with growing confidence and consistency across POS, Inventory, and Promo Management opportunities
Recognized as a trusted technical resource by both sales partners and prospective clients
Actively contributes to deal strategy and solution design alongside Solution Consultants and Sales Transformation Leads
Delivers high-quality POC environments and technical proposals that accelerate deal progression
Proactively contributes ideas, prototypes, and tools that improve team capabilities and competitive positioning
This role is designed as a development path toward Senior Sales Engineer or Solutions Architect, with opportunities to specialize in retail platform architecture, lead strategic enterprise engagements, and grow into mentorship and team leadership. High performers will have visibility across the full go-to-market organization and direct impact on Jumpmind's enterprise growth.
Advancing the Associate Experience (AX) at POS while upholding our legacy of data replication and integration excellence
Jumpmind has been a leader in data replication, modern cloud POS, and omnichannel promotions since its establishment in 2008. We are committed to delivering cutting-edge, architecturally advanced solutions that address both current and future challenges faced by large enterprise businesses. Founded by former retailers, Jumpmind was created to assist tier-one retailers in synchronizing data across disparate, monolithic systems spread over thousands of stores and tens of thousands of databases. Our deep understanding of the complexities and challenges confronting retailers, store associates, operations, and IT teams is at the heart of our approach. At the core of our offerings are SymmetricDS and Jumpmind Commerce. SymmetricDS is the industry's most advanced data replication and synchronization software solution for databases and filesystems. SymmDS easily integrates data using continuous change data capture in near real-time. Jumpmind Commerce is a robust, cloud-native solution built from the ground up with microservices and an API-first approach, designed specifically for the enterprise POS landscape.
Offices: 8999 Gemini Pkwy, Columbus, OH 43240, US
Advancing the Associate Experience (AX) at POS while upholding our legacy of data replication and integration excellence
Jumpmind has been a leader in data replication, modern cloud POS, and omnichannel promotions since its establishment in 2008. We are committed to delivering cutting-edge, architecturally advanced solutions that address both current and future challenges faced by large enterprise businesses. Founded by former retailers, Jumpmind was created to assist tier-one retailers in synchronizing data across disparate, monolithic systems spread over thousands of stores and tens of thousands of databases. Our deep understanding of the complexities and challenges confronting retailers, store associates, operations, and IT teams is at the heart of our approach. At the core of our offerings are SymmetricDS and Jumpmind Commerce. SymmetricDS is the industry's most advanced data replication and synchronization software solution for databases and filesystems. SymmDS easily integrates data using continuous change data capture in near real-time. Jumpmind Commerce is a robust, cloud-native solution built from the ground up with microservices and an API-first approach, designed specifically for the enterprise POS landscape.
Offices: 8999 Gemini Pkwy, Columbus, OH 43240, US
