Bracknell, England, United Kingdom · Hybrid
$64k–$96k/yr
ABOUT THE ROLE We are seeking two Product Managers to join the Waitrose Supply Chain team. In these roles, you will maximise the value of the systems powering our physical distribution network. These are backend, data-dr…
Skills: Agile Methodology, Scrum, Kanban, Product Roadmap, OKR Management
Harrogate, England, United Kingdom · On-site
ABOUT THE ROLE As a Supermarket Assistant (Senior Lead Driver Assessor), you'll work with the wider shop team to provide the distinct customer service we're known for and work together on a variety of shop-keeping relate…
Skills: Driving Assessment, Team Coaching, Customer Service, E-commerce Operations, Time Management
Chandler's Ford, England, United Kingdom · On-site
ABOUT THE ROLE As a Team Leader within one of our Waitrose shops, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't comp…
Skills: Leadership, Retail Management, Customer Service, Stakeholder Management, Stock Replenishment
Brooklands, Scotland, United Kingdom · On-site
$30k–$38k/yr
ABOUT THE ROLE As our Driver Technician Trainee 7.5t, you will be supported through our 3-month trainee programme to become a fully qualified John Lewis Customer Delivery Technician with a C1 driving licence. Once you're…
Skills: Customer Service, Product Installation, C1 Driving Licence, Manual Driving, Verbal Communication
Greenwich, England, United Kingdom · On-site
$35k–$48k/yr
ABOUT THE ROLE As a Team Manager in one of our Waitrose shops, you'll influence and motivate your team and be a positive role model for delivering outstanding Partner-led, customer service that is distinctively Waitrose,…
Skills: Leadership, Team Management, Customer Service, Commercial Awareness, Merchandising
Bristol, England, United Kingdom · On-site
$30k–$41k/yr
ABOUT THE ROLE As one of our Installation Specialists based in one of our Customer Delivery Hubs, you'll have the unique opportunity of bringing our distinctive John Lewis service right to our customers' doors and instal…
Skills: Product Installation, 7.5-tonne Vehicle Driving, Customer Service, Heavy Lifting, Verbal Communication
United Kingdom · On-site
$30k–$38k/yr
ABOUT THE ROLE As our Driver Technician Trainee 7.5t, you will be supported through our 3-month trainee programme to become a fully qualified John Lewis Customer Delivery Technician with a C1 driving licence. Once you're…
Skills: Customer Service, Product Installation, C1 Driving Licence, Manual Driving, Verbal Communication
Guildford, England, United Kingdom · On-site
ABOUT THE ROLE As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate P…
Skills: Customer Service, Time Management, Manual Driving, Physical Stamina, Self Motivation
Ampthill, England, United Kingdom · On-site
ABOUT THE ROLE As a Partner on our service counters, you'll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for cus…
Skills: Communication, Customer Service, Food Presentation, Hygiene Standards, Stock Management
Newport, Wales, United Kingdom · On-site
ABOUT THE ROLE As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate P…
Skills: Communication, Teamwork, Customer Service, Stock Replenishment, Order Fulfillment
Milngavie, Scotland, United Kingdom · On-site
ABOUT THE ROLE As a Team Leader within one of our Waitrose shops, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't comp…
Skills: Leadership, Retail Management, Customer Service, Stakeholder Management, Commercial Awareness
Warminster, England, United Kingdom · On-site
ABOUT THE ROLE As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate P…
Skills: Communication, Teamwork, Customer Service, Stock Replenishment, Order Fulfillment
Walton-le-Dale, England, United Kingdom · On-site
$32k–$46k/yr
ABOUT THE ROLE Do you enjoy leading and developing a team? Can you drive a culture of high standards and excellent service? Then our Waitrose Team Manager role might be the one for you. In addition to your contractual pa…
Skills: Team Leadership, Customer Service, Shop Management, Operational Efficiency, Merchandising
Worthing, England, United Kingdom · On-site
ABOUT THE ROLE As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate P…
Skills: Stock Replenishment, Customer Service, Order Fulfillment, Wastage Reduction, Communication Skills
Lichfield, England, United Kingdom · On-site
ABOUT THE ROLE As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate P…
Skills: Customer Service, Time Management, Manual Driving, Physical Stamina, Self Motivation
Glasgow, Scotland, United Kingdom · On-site
ABOUT THE ROLE As a Team Leader within one of our John Lewis shops, you are integral to delivering the unique John Lewis difference. You will lead Partners in providing the distinctive service and passion for products th…
Skills: Leadership, Customer Service, Retail Management, Stakeholder Management, Visual Merchandising
Bracknell, England, United Kingdom · Hybrid
$29k–$44k/yr
ABOUT THE ROLE As a Supplier Support Specialist, you will act as the vital technical and operational bridge between Waitrose & Partners and our external supply base. Sitting within Commercial Optimisation, you will manag…
Skills: Excel, Google Sheets, Customer Service, Stakeholder Management, Written Communication
Chichester, England, United Kingdom · On-site
ABOUT THE ROLE As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate P…
Skills: Communication, Stock Replenishment, Order Fulfillment, Wastage Reduction, Customer Service
Bracknell, England, United Kingdom · Hybrid
$62k–$115k/yr
ABOUT THE ROLE Are you a natural relationship-builder who loves turning complex data into winning commercial strategies and successful trading outcomes? In the role of On Demand Grocery Trading Optimisation Manager, you …
Skills: Online Trading, Data Modelling, Stakeholder Management, Commercial Planning, Forecasting
United Kingdom · On-site
$29k–$41k/yr
ABOUT THE ROLE As a Loss Prevention Partner (LPP) in our Profit Protection team you'll add value to the efficiency and profitability of the shop where you are based and be an integral part of the team. You'll investigate…
Skills: Loss Prevention, Conflict Resolution, CCTV Monitoring, Shrinkage Management, Communication Skills
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Drive the product vision and roadmap for backend supply chain systems focusing on warehousing or fleet and transport. Manage the product backlog and collaborate with technical teams to optimize delivery value and operational logic.
Requires experience leading product teams using Agile methodologies and a proven ability to make data-oriented decisions. Experience in distribution, warehousing, or transport domains is highly desirable.
We are seeking two Product Managers to join the Waitrose Supply Chain team. In these roles, you will maximise the value of the systems powering our physical distribution network.
These are backend, data-driven infrastructure roles focused on core transactional and operational logic, not front-end user interfaces. You will choose one of two focus areas:
Role 1: Warehousing: Focus on warehouse management, picking logic and in future our transition from manual to automated solutions.
Role 2: Fleet & Transport: Focus on vehicle routing algorithms, driver dispatch tools and delivery optimisation.
As a Product Manager you are the intersection between business, technology and user experience. To succeed, you must spend time on the warehouse floor and with transport teams to understand how our software integrates with physical hardware (such as handheld terminals) and manual processes.
Contract Type - Permanent
Location - This role is based at our Bracknell Head Office
Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office, visits to our Distribution Centres, and at home, based upon your personal needs whilst balancing the needs of the business. You will be required to attend the Bracknell Office a minimum 3 days a week.
Hours of Work: 35 hours per week
Salary: £64,000 - £80,000, depending on experience
Interviews will be held in person at Bracknell from the week commencing 27th July.
Create and drive an inspiring product vision and roadmap using customer, industry, and business insights
Set clear OKRs and manage a transparent, prioritised Product Backlog to optimise delivery value
Write high-quality user stories and establish functional and non-functional requirements in collaboration with development teams
Effectively manage, engage, and align diverse technical and non-technical stakeholders behind product goals
Utilise data, analytics, and experimentation (such as A/B testing) to continually improve and iterate on features
Manage release scope, track delivery progress, and balance technical and design debt with customer and commercial value
Act as a role model and mentor within the team while actively contributing to the Product Management community of practice
Experience leading others within a Product team using an Agile development methodology (such as SCRUM or Kanban).
Able to solve complex problems and take a new perspective on existing solutions.
Proven ability to respond to and prioritise changing demands effectively.
Ability to balance multiple priorities, stakeholders and timelines.
Making data oriented decisions.
Experience in defining and delivering Minimum Viable Products, running complex tests at scale.
Experience of Distribution products either in Warehousing or Fleet & Transport domains.
Closing Date:
July 16, 2026
Pay:
Contract Type:
Hours of Work:
Job Level:
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Working in the Partnership comes with a difference, the Partner difference. #WeAllOwnIt #DrivenByPurpose
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focussed on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference, and we all own it. Visit www.jlpjobs.com directly to view our current opportunities.
Offices: Carlisle Place, London, England SW1P 1BX, GB
Working in the Partnership comes with a difference, the Partner difference. #WeAllOwnIt #DrivenByPurpose
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focussed on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference, and we all own it. Visit www.jlpjobs.com directly to view our current opportunities.
Offices: Carlisle Place, London, England SW1P 1BX, GB
