Cowbridge, Wales, United Kingdom · On-site
ABOUT THE ROLE As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate P…
Skills: Communication, Teamwork, Customer Service, Stock Replenishment, Order Fulfillment
South Oxfordshire, England, United Kingdom · On-site
ABOUT THE ROLE As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate P…
Skills: Stock Replenishment, Customer Service, Order Fulfillment, Waste Reduction, Communication
Newcastle-under-Lyme, England, United Kingdom · On-site
ABOUT THE ROLE As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate P…
Skills: Stock Replenishment, Customer Service, Order Fulfillment, Communication Skills, Waste Reduction
Thame, England, United Kingdom · On-site
ABOUT THE ROLE As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate P…
Skills: Customer Service, Time Management, Manual Driving, Physical Stamina, Self Motivation
Saxmundham, England, United Kingdom · On-site
ABOUT THE ROLE As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. When you're not out on the road, you'll be ba…
Skills: Customer Service, Manual Driving, Vehicle Safety Checks, Stock Replenishment, Route Planning
Weston-super-Mare, England, United Kingdom · On-site
ABOUT THE ROLE As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate P…
Skills: Communication, Teamwork, Customer Service, Stock Replenishment, Order Fulfillment
Eastbourne, England, United Kingdom · On-site
ABOUT THE ROLE As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate P…
Skills: Customer Service, Time Management, Driving, Physical Fitness, Self-Motivation
Menai Bridge, Wales, United Kingdom · On-site
ABOUT THE ROLE As a Partner on our service counters, you'll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for cus…
Skills: Communication, Customer Service, Food Presentation, Hygiene Standards, Stock Management
Newport, Wales, United Kingdom · On-site
ABOUT THE ROLE As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate P…
Skills: Communication, Customer Service, Teamwork, Food Trends, Flexibility
Norwich, England, United Kingdom · On-site
ABOUT THE ROLE As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate P…
Skills: Customer Service, Time Management, Driving, IT Literacy, Physical Fitness
Poole, England, United Kingdom · On-site
$28k–$34k/yr
ABOUT THE ROLE As a Technical Support Partner, you’ll be the first point of contact in delivering technical expertise to our customers on electrical products sold in John Lewis and help resolve their technical related qu…
Skills: Communication Skills, Product Knowledge, Technical Support, Customer Service, Troubleshooting
Birmingham, England, United Kingdom · On-site
ABOUT THE ROLE As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate P…
Skills: Communication, Stock Replenishment, Order Fulfillment, Wastage Reduction, Customer Service
Keynsham, England, United Kingdom · On-site
ABOUT THE ROLE As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate P…
Skills: Stock Replenishment, Customer Service, Order Fulfillment, Communication, Waste Reduction
Mountsorrel, England, United Kingdom · On-site
ABOUT THE ROLE As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate P…
Skills: Communication, Teamwork, Customer Service, Stock Replenishment, Order Fulfillment
Abergavenny, Wales, United Kingdom · On-site
ABOUT THE ROLE As a Partner on our service counters, you'll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for cus…
Skills: Communication, Customer Service, Food Presentation, Hygiene Standards, Stock Management
United Kingdom · On-site
$35k–$47k/yr
ABOUT THE ROLE As one of our Technician Specialists, you'll have the unique opportunity of bringing our distinctive John Lewis service right to our customers' doors and installing the products they love into their homes …
Skills: Product Installation, 7.5-Tonne Driving, Customer Service, Coaching and Mentoring, Heavy Lifting
Berkhamsted, England, United Kingdom · On-site
$35k–$48k/yr
ABOUT THE ROLE As a Team Manager in one of our Waitrose shops, you'll influence and motivate your team and be a positive role model for delivering outstanding Partner-led, customer service that is distinctively Waitrose,…
Skills: Leadership, Team Management, Customer Service, Commercial Awareness, Merchandising
Bracknell, England, United Kingdom · Hybrid
$64k–$96k/yr
ABOUT THE ROLE We are seeking two Product Managers to join the Waitrose Supply Chain team. In these roles, you will maximise the value of the systems powering our physical distribution network. These are backend, data-dr…
Skills: Agile Methodology, Scrum, Kanban, Product Roadmap, OKR Management
Chandler's Ford, England, United Kingdom · On-site
ABOUT THE ROLE As a Team Leader within one of our Waitrose shops, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't comp…
Skills: Leadership, Retail Management, Customer Service, Stakeholder Management, Stock Replenishment
Harrogate, England, United Kingdom · On-site
ABOUT THE ROLE As a Supermarket Assistant (Senior Lead Driver Assessor), you'll work with the wider shop team to provide the distinct customer service we're known for and work together on a variety of shop-keeping relate…
Skills: Driving Assessment, Team Coaching, Customer Service, E-commerce Operations, Time Management
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The role involves maintaining store operations through stock replenishment, fulfilling online and on-demand customer orders, and reducing wastage. Additionally, the assistant provides high-quality customer service and supports various shop-keeping tasks including checkout and Click & Collect management.
Candidates must possess strong communication skills to work effectively within a team and with customers. Experience in customer-facing roles and a strong interest in food and drink trends are desirable.
Key Responsibilities
Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you'll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Closing Date:
July 18, 2026
Pay:
Contract Type:
Hours of Work:
Job Level:
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Working in the Partnership comes with a difference, the Partner difference. #WeAllOwnIt #DrivenByPurpose
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focussed on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference, and we all own it. Visit www.jlpjobs.com directly to view our current opportunities.
Offices: Carlisle Place, London, England SW1P 1BX, GB
Working in the Partnership comes with a difference, the Partner difference. #WeAllOwnIt #DrivenByPurpose
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focussed on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference, and we all own it. Visit www.jlpjobs.com directly to view our current opportunities.
Offices: Carlisle Place, London, England SW1P 1BX, GB
