Chicago, Illinois, United States · Remote OK
Global Category Business Manager SteelSeries has been helping gamers get better since 2001. In fact, Esports pros have won more money using SteelSeries products than any other brand and we're just getting started. Esport…
Skills: Brand marketing, Product marketing, Category management, Channel management, Project management
Ballerup, Capital Region of Denmark, Denmark · Hybrid
Be part of the team that keeps the employee experience running well every day. In the role of HR Coordinator in our HR Operations team (part of People & Communication), you will deliver high-quality HR support across the…
Skills: HR Administration, HR Operations, Workday, Data Quality, Compliance
Township of Langley, British Columbia, Canada · Hybrid
Do you want to lead the growth of video across EMEA? We are looking for a commercially strong and strategic leader to accelerate our Video business across EMEA and establish it as a key growth engine for the region. As H…
Skills: Commercial leadership, Video industry, AV industry, UC&C industry, Strategic planning
Helsinki, Uusimaa, Finland · Hybrid
The purpose of this position is to deliver a high-quality customer experience to GN Hearing customers in Finland supporting our organizational goal to provide reliable service in the industry. We are looking for a Custom…
Skills: Customer service, Order processing, Invoicing, Communication, Problem solving
Shakopee, Minnesota, United States · On-site
Position Overview This position assembles and inspects medical devices using work instructions and Standard Operating Procedures (SOP’s). Assemblers will regularly work with microscopes, hand tools, and/or small componen…
Skills: Medical device assembly, Microscope operation, Soldering, Wiring, Electro-acoustic testing
Ballerup, Capital Region of Denmark, Denmark · On-site
The purpose of this position is to deliver a high-quality customer experience to GN Hearing customers in Ballerup supporting our organizational goal to provide reliable service in the industry. We are looking for a Custo…
Skills: Order processing, Navision ERP, Salesforce CRM, Customer service, Invoicing
Shakopee, Minnesota, United States · On-site
$30/hr–$33/hr
Position Overview The Manufacturing Engineering Technician is responsible for all production and calibration equipment used within production operations. Key responsibilities include calibrations, preventive maintenance,…
Skills: Manufacturing engineering, Equipment calibration, Preventive maintenance, Troubleshooting, Root cause analysis
Ballerup, Capital Region of Denmark, Denmark · On-site
Do you want to solve complex development challenges and turn customer needs into products that work seamlessly with customer systems? Are you ready to use your project management skills to drive cross-functional developm…
Skills: Project management, Cross-functional collaboration, Stakeholder management, System integration, Hardware development
Ballerup, Capital Region of Denmark, Denmark · On-site
Do you thrive at the intersection of strategy, execution, and performance insights? As our new Senior Manager for Portfolio & Performance Management, you will play a key role in giving Global Operations a clear, data-dri…
Skills: Portfolio Management, PMO Management, Performance Management, Data Analysis, Business Intelligence
Shakopee, Minnesota, United States · Remote OK
Position Overview To provide audiological and technical support to customers through hearing aid fitting assistance and providing product information and troubleshooting assistance for current and discontinued product li…
Skills: Audiological support, Technical support, Hearing aid fitting, Troubleshooting, Software platforms
Warszawa, Pomeranian Voivodeship, Poland · Hybrid
In the role of Senior Mobile QA Engineer in the Jabra Hearing Engineering team, you will contribute to our purpose of Bringing People Closer. You will ensure the quality and reliability of the Jabra Enhance mobile applic…
Skills: Mobile QA, iOS, Android, Test automation, Test planning
South Africa · On-site
We are looking for a commercially strong and results-driven Regional Sales Manager to lead Jabra Enterprise business development across Central, Eastern and Southern Africa. The role is responsible for driving revenue gr…
Skills: B2B Sales, Business Development, Partner Management, Strategic Account Management, Negotiation
Ballerup, Capital Region of Denmark, Denmark · On-site
Do you want to solve technical challenges and turn ideas into prototype solutions? Are you ready to use your engineering skills to design and develop hardware and software interfaces for advanced communication systems? T…
Skills: Hardware Integration, Software Integration, System Debugging, USB Communication, IP-based Communication
Ballerup, Capital Region of Denmark, Denmark · Hybrid
Help bring better hearing to people worldwide by coordinating product registration compliance and documentation for our hearing aids and accessories across 90+ markets. And would you like to develop your skills in a glob…
Skills: Compliance, Documentation, Product registration, Administrative support, Customer contact
Ballerup, Capital Region of Denmark, Denmark · Hybrid
As a Senior QA Developer, you will take on a key role in optimizing and evolving our testing area and process. We are looking for someone who takes initiative, works proactively and plans ahead — someone who can drive te…
Skills: Software testing, Test automation, C#, Embedded software, Firmware testing
Lowell, Massachusetts, United States · On-site
$105k–$110k/yr
Position Overview The Field Training Audiologist will contribute to sales and profitability by providing product and software training designed to increase customer knowledge, skills and familiarity with the ReSound prod…
Skills: Audiological Fitting, Product Training, Public Speaking, Adult Learning Principles, Salesforce.com
Shakopee, Minnesota, United States · Hybrid
$22/hr–$25/hr
Position Overview The Customer Service Representative serves as a primary point of contact for customers, providing exceptional service and support related to GN ReSound hearing solutions. This role is responsible for re…
Skills: Customer Service, Technical Troubleshooting, Communication, Order Processing, Product Support
Ballerup, Capital Region of Denmark, Denmark · Hybrid
In the role as a Student Assistant, you will support several teams across the Regulatory Operations area and learn a wide variety of skills, while contributing to our purpose of Bringing People Closer. If you are up for …
Skills: Regulatory Documentation, Data Management, Data Analysis, Process Improvement, Programming
Ballerup, Capital Region of Denmark, Denmark · Hybrid
We are looking for a specialist with broad FEM experience for our mechanical development department in GN Hearing. The Team you will be part of: Welcome to GN Hearing’s Mechanical line of R&D. With a team of more than 20…
Skills: FEM, 3DXperience, Python, Material Modelling, Structural Mechanics
Ballerup, Capital Region of Denmark, Denmark · Hybrid
We are looking for an AI Process Engineer to join our Engineering Excellence team at GN (Jabra), you will contribute to our purpose of Bringing People Closer. You will bring AI into the processes a software organization …
Skills: LLMs, Prompt Engineering, RAG, AI Agents, Software Engineering
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The Global Category Business Manager is responsible for driving revenue and market share for Mice, Keyboards, and Surfaces by translating category strategy into regional go-to-market execution. This role involves managing commercial dashboards, leading category reviews, and enabling global sales teams through training and launch support.
Candidates must hold a Bachelor's degree and possess at least 3 years of experience in brand, product, or category management. Strong project management skills, data analysis proficiency, and experience working with retail and sales teams are required.
Global Category Business Manager
SteelSeries has been helping gamers get better since 2001. In fact, Esports pros have won more money using SteelSeries products than any other brand and we're just getting started. Esports and Gaming are multi-billion-dollar industries, and we're going to continue supporting them through innovative gear and software gamers need and love. We create products that help the best of the best be better, and products that help the not-so-good feel not-so-bad.
As the Global Category Business Manager (GCBM), you sit directly in the driver’s seat for three core product pillars that define the gaming experience: Mice, Keyboards, and Surfaces. This role translates category strategy and product positioning into regional go-to-market execution, sales enablement, and retail readiness.
The GCBM is accountable for hitting revenue and share targets across all three categories through disciplined execution, cross-functional coordination, and rigorous business performance tracking, partnering with the Insights Team for consumer and market research.
If you thrive on data analytics, marketing strategy, high-stakes project ownership, fast-paced launches, and steering multi-category growth across global markets, this is your arena.
Key Responsibilities
Business Performance & Reporting
You own the commercial dashboard, actively analyzing category health and identifying action items to optimize performance across all product lines.
Lead Category Strategy Reviews: Develop Quarterly Category Deep Dives and Business Reviews, surfacing actionable optimizations across Mice, Keyboards, and Surfaces.
Track Revenue & Market Share: Continuously monitor regional revenue and market share performance against aggressive category targets.
Optimize Post-Launch Performance: Track post-launch NPI performance and recommend swift adjustments to in-market execution.
Key Deliverables: Quarterly Category Deep Dives & Business Reviews.
Go-to-Market Execution
You take high-level strategy and translate it into high-impact launch packages that captivate sales teams, influencers, media, and consumers worldwide.
Drive Global Sell-In: Build compelling sell-in decks and present new products directly to global sales teams to maximize customer buy-in.
Shape Campaign Execution: Draft influencer briefs that inspire creative launch and awareness campaigns.
Bring Products to Life: Lead the development of immersive product demo experiences for live events, retail environments, and owned social channels.
Enable Press & Media: Partner with PR to craft comprehensive reviewer's briefs ahead of media outreach.
Own Product Touchpoints: Author packaging briefs and steer packaging reviews through to final approval.
Optimize Channel Impact: Develop merchandising briefs to ensure flawless execution across physical retail and e-commerce platforms.
Define Product Messaging Structure: Establish the feature hierarchy for every launch, serving as the foundational input for core messaging.
Key Deliverables: Sell-In Deck, Influencer Brief, Demos, Reviewer's Brief, Packaging Brief, Merchandising Brief
Sales & Retail Enablement
You bridge product strategy and commercial readiness, empowering global sales teams and retail partners to win in every region.
Empower Sales Teams: Lead comprehensive sales training for new product launches.
Refine Educational Assets: Sharpen sales education materials with the Global Retail and Event Manager.
Optimize Regional Product Mix: Set strategic retail SKU prioritization tailored by category and geographic region.
Set Launch Timing: Lock in launch dates in partnership with Commercial Operations and Key Market leads.
Ensure Launch Readiness: Build targeted NPI (New Product Introduction) kits to support global market readiness.
Manage Samples Fulfillment: Oversee global and regional sample requests for seamless execution.
Key Deliverables: Sales Training Materials, Retail SKU Prioritization, Launch Date, NPI Kits, Sample Requests.
Reviewer & Launch Support
You safeguard brand buzz post-announcement, ensuring reviewers and media outlets have everything required for maximum impact.
Guide Media Coverage: Support the PR Director by delivering thorough reviewer briefings for product launches.
Key Deliverables: Reviewer Briefings
Works in Partnership With
CMO and Director of Brand Management — own category positioning, single-minded proposition, claims, and concept development; this role executes against that direction rather than defining it
Insights Team — owns consumer research, concept testing, and market sizing; this role consumes and applies those insights
Commercial Operations & Key Market leads — partners on launch timing and regional go-to-market planning
Product Managers – own product development and future vision of the category roadmap
Requirements
Bachelor's degree
3+ years' experience in brand marketing, product marketing, or category/channel management
Strong affinity for gaming a plus
Strong project management skills; able to manage multiple concurrent launches across three categories at once
Comfortable working with business data to track performance (revenue, share, NPI tracking)
Experience working with retail channel and customer sales teams
Highly organized and deadline-driven; able to operate at a fast pace across multiple product lines simultaneously
We offer competitive pay, great benefits, and an awesome workplace with people who love gaming and technology.
We empower people with hearing loss to connect with their world through effortless technology & delightful care.
We’re on a mission to empower tens of millions of people to hear better through convenient, personalized hearing care — at a fraction of the cost thanks to telemedicine. In three years, we went from a scrappy startup to a leader in the direct-to-consumer hearing care space with the backing of our parent company GN, a global pioneer in intelligent audio solutions, to prove it. We partnered with Jabra (also in the GN Family) to create the Jabra Enhance online hearing business. Leveraging GN's expertise and Jabra's pioneering audio engineering helps us make our hearing care even more accessible and affordable.
Offices: 5005 Dean Lakes Blvd, Shakopee, Minnesota 55379, US
We empower people with hearing loss to connect with their world through effortless technology & delightful care.
We’re on a mission to empower tens of millions of people to hear better through convenient, personalized hearing care — at a fraction of the cost thanks to telemedicine. In three years, we went from a scrappy startup to a leader in the direct-to-consumer hearing care space with the backing of our parent company GN, a global pioneer in intelligent audio solutions, to prove it. We partnered with Jabra (also in the GN Family) to create the Jabra Enhance online hearing business. Leveraging GN's expertise and Jabra's pioneering audio engineering helps us make our hearing care even more accessible and affordable.
Offices: 5005 Dean Lakes Blvd, Shakopee, Minnesota 55379, US
