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Jobs at Insight LPR (Now Hiring) — 3 open

Insight LPR logoInsight LPR

Impound Representative - Hybrid - Indianapolis, IN

Indianapolis, Indiana, United States · Hybrid

Entry level

Summary/Objective The Impound Representative will facilitate the repossession of client-assigned collateral using information captured via Location Service’s Skip and Repo Operations and client directed Impound pla…

Skills: Ethical Conduct, Communication Proficiency, Organizational Skills, Time Management, Customer Service

Insight LPR logoInsight LPR

Title Coordinator (Full-Time, On-Site) – Indianapolis, IN

Indianapolis, Indiana, United States · On-site

Mid level

Summary/Objective The Title Coordinator position will support the Titles Department by efficiently performing duties related to Titles operations to meet monthly aging and support goals. They will be assisting in obtaini…

Skills: Time Management, Written Communication, Oral Communication, Problem Solving, Organization

Insight LPR logoInsight LPR

Title Specialist - $5,000 Sign-On Bonus - Indianapolis, IN

Indianapolis, Indiana, United States · On-site

Mid level

Summary/Objective They are responsible for perfecting automotive titles in a timely manner in the correct lending partner name. The Title Specialist will work collaboratively with other Location Services production teams…

Skills: Automotive Title Processing, Attention To Detail, Time Management, Critical Thinking, Verbal Communication

Insight LPR logo

Impound Representative - Hybrid - Indianapolis, IN

Insight LPR

Indianapolis, Indiana, United States • Hybrid

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Entry level

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  • Full-time
  • associate degree, bachelor degree
  • Competitive Compensation Package, Medical Benefits, Dental Insurance, Vision Insurance, 401k, Pet Insurance
  • Posted 9d ago
  • ~40 hrs/week

Responsibilities

Facilitate the repossession of client-assigned collateral by coordinating with impound facilities, vendors, and accounting. Manage accounts to resolution while adhering to established Service Level Agreements (SLAs).

Requirements

Requires an Associate's degree or equivalent, with a Bachelor's degree preferred. Minimum one year of experience in auto-finance, dispatch, or call centers is preferred.

Full job description

Summary/Objective

The Impound Representative will facilitate the repossession of client-assigned collateral using information captured via Location Service’s Skip and Repo Operations and client directed Impound placements.  The Impound Representative manages accounts to resolution and coordinates recovery with client Impound Reps, 3rd party companies and Location Service’s vendor network and Accounting department. 

 

Essential Functions

  • Respond to client requests via email, platform and phone, targeting successful resolution of client assigned work within stated Service Level Agreements (SLAs)
  • Responsible for ensuring timely and sensitive delivery of impound related information to our direct clients and vendor network.
  • Processing ACH payment submittals to LS Accounting to ensure next business day repossession.
  • Communications with 3rd party impound and tow facilities to confirm and negotiate fee and document requirements for pickup.
  • Follow stated SLA requirements regarding updating the client on progress made in impound resolution.

 

Competencies

  • Ethical conduct
  • Communication proficiency
  • Organizational skills
  • Time management
  • Customer service

 

Education and Experience

  • Associates Degree or equivalent from a two-year college or technical school
  • Bachelors Degree a plus
  • Minimum 1 year in auto-finance, dispatch, or call center experience preferred

 

Benefits

  • Competitive compensation package
  • Full suite of medical benefits, including dental, vision, 401k, pet insurance and more!
  • PTO and holidays

  

Position Type/Expected Hours of Work

This is a full-time position.  Days and hours of work are variable and based on business need. Evening and weekend work may be required as job duties demand.

 

Physical Requirements

This position is indoors.  Must be able to sit at a computer terminal for an extended period.  May be asked to lift approximately 25 lbs.  Exposure to moderate noise and light, i.e business office with computers, phone, printers, light foot traffic.

 

EEO Statement

Location Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.  In addition to federal law requirements, Location Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

 

 

Applicants must be legally authorized to work in the United States

Related keywords

RepossessionCollateralSkip TracingImpound OperationsACH PaymentsAuto-FinanceSLAVendor ManagementDispatchCall Center

About Insight LPR

LinkedInVisit site

Insight LPR license plate recognition technology provides 24/7 real-time insight for homes, businesses and neighborhoods

Industry
Software Development
Company size
11-50 employees
Founded
2012
Headquarters
Fort Worth, TX
LinkedIn followers
4,344

As the industry experts, Insight LPR is devoted to providing law enforcement agencies, commercial real estate owners, homeowners, and automotive finance companies with the promise of security through cutting-edge technology solutions. With real-time alerts and searchable data, along with a longer read range and higher vehicle speed capture than the leading competitors, customers can have confidence that they’re receiving the best service with the best security.

Offices: Fort Worth, TX, US

LPRData AnalyticsVehicle Location DataPublic SafetyHOARetailLaw EnforcementORCand ALPRInformation Technology
View all jobs at Insight LPR

About Insight LPR

LinkedInVisit site

Insight LPR license plate recognition technology provides 24/7 real-time insight for homes, businesses and neighborhoods

Industry
Software Development
Company size
11-50 employees
Founded
2012
Headquarters
Fort Worth, TX
LinkedIn followers
4,344

As the industry experts, Insight LPR is devoted to providing law enforcement agencies, commercial real estate owners, homeowners, and automotive finance companies with the promise of security through cutting-edge technology solutions. With real-time alerts and searchable data, along with a longer read range and higher vehicle speed capture than the leading competitors, customers can have confidence that they’re receiving the best service with the best security.

Offices: Fort Worth, TX, US

LPRData AnalyticsVehicle Location DataPublic SafetyHOARetailLaw EnforcementORCand ALPRInformation Technology
View all jobs at Insight LPR

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