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Jobs at Illume Fertility (Now Hiring) — 11 open

Illume Fertility

Front Desk Ambassador

Danbury, Connecticut, United States · On-site

$23/hr–$26/hr

Entry level

Company Overview: Illume Fertility specializes in the treatment of infertility, including assisted reproductive technologies (ART) like intrauterine insemination (IUI), in-vitro fertilization (IVF), and pre-implantation …

Skills: Verbal Communication, Written English, Teamwork, Problem Solving, Interpersonal Skills

Illume Fertility

Senior Laboratory Technician

Norwalk, Connecticut, United States · On-site

Mid level

Position Overview Responsible for supervising the Andrology and Endocrine laboratories ensuring the reporting of test results to provide diagnostic information for patient care. Supervision Received Laboratory Director, …

Skills: Laboratory Supervision, Quality Control, Andrology, Endocrinology, HIPAA Compliance

Illume Fertility

Embryology Laboratory Assistant

Norwalk, Connecticut, United States · On-site

$25/hr–$28/hr

Entry level

Company Overview: Illume Fertility (formerly RMA of CT) specializes in the treatment of infertility, including assisted reproductive technologies (ART) like intrauterine insemination (IUI), in-vitro fertilization (IVF), …

Skills: Andrology, Embryology Procedures, Patient Care, Laboratory Safety, Inventory Management

Illume Fertility

Practice Liaison- New York Territory

Norwalk, Connecticut, United States · On-site

$105k/yr

Senior

llume Fertility is a leading fertility practice in the tri-state area providing a best-in-class patient experience and cutting-edge treatments by award-winning physicians to help patients achieve their fertility and fami…

Skills: Business Development, Healthcare Sales, Marketing Strategy, Relationship Management, Market Analysis

Illume Fertility

Medical Assistant

Danbury, Connecticut, United States · On-site

$23/hr–$25/hr

Entry level

Company Overview: Illume Fertility specializes in the treatment of infertility, including assisted reproductive technologies (ART) like intrauterine insemination (IUI), in-vitro fertilization (IVF), and pre-implantation …

Skills: Blood Drawing, Patient Care, Vital Signs Monitoring, Medical Data Entry, Sterilization

Illume Fertility

New Patient Liaison

Norwalk, Connecticut, United States · On-site

$25/hr–$27/hr

Mid level

Illume Fertility (formerly RMA of CT) specializes in the treatment of infertility, including assisted reproductive technologies (ART) like intrauterine insemination (IUI), in-vitro fertilization (IVF), and pre-implantati…

Skills: Patient Scheduling, Customer Service, Database Management, HubSpot CRM, EMR Systems

Illume Fertility

Medical Assistant- Float

Norwalk, Connecticut, United States · On-site

$23/hr–$25/hr

Entry level

Company Overview: Illume Fertility specializes in the treatment of infertility, including assisted reproductive technologies (ART) like intrauterine insemination (IUI), in-vitro fertilization (IVF), and pre-implantation …

Skills: Blood Drawing, Patient Care, Vital Signs, Sterilization, Data Entry

Illume Fertility

Registered Nurse

Norwalk, Connecticut, United States · On-site

$88k–$100k/yr

Mid level

Position Overview: Provides direct patient care under direction of IVF nurse manager and in cooperation with physicians. Assesses patient health, social, emotional, and learning needs, and develops specific, relevant pat…

Skills: Patient Assessment, Care Planning, Medication Administration, Patient Education, Lab Value Monitoring

Illume Fertility

Registered Nurse

Stamford, Connecticut, United States · On-site

$88k–$100k/yr

Mid level

Position Overview: Provides direct patient care under direction of IVF nurse manager and in cooperation with physicians. Assesses patient health, social, emotional, and learning needs, and develops specific, relevant pat…

Skills: Patient Assessment, Care Planning, Medication Administration, Patient Education, Lab Value Monitoring

Illume Fertility

Lab Administrator Assistant

Norwalk, Connecticut, United States · On-site

$23/hr–$26/hr

Entry level

This position supports the Laboratory Manager, Director, and department by enhancing operational effectiveness through information management, administrative coordination, and implementation of systems, procedures, and p…

Skills: Information Management, Administrative Coordination, Patient Scheduling, EMR Data Entry, Records Management

Illume Fertility

Nurse Practitioner

Harrison, New York, United States · On-site

$50/hr–$60/hr

Mid level

Company Overview: Illume Fertility specializes in the treatment of infertility, including assisted reproductive technologies (ART) like intrauterine insemination (IUI), in-vitro fertilization (IVF), and pre-implantation …

Skills: Patient Assessment, Care Planning, Medication Administration, Patient Education, Lab Value Monitoring

Front Desk Ambassador

Illume Fertility

Danbury, Connecticut, United States • On-site

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Entry level

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  • $23/hr–$26/hr
  • Full-time
  • high school
  • 401(k), 401(k) Matching, Dental Insurance, Employee Assistance Program, Employee Discount, Flexible Spending Account
  • Posted 12d ago
  • ~40 hrs/week

Responsibilities

The Front Desk Ambassador manages the patient welcoming process, handles phone triage, and schedules appointments. They are also responsible for processing payments, updating patient demographics, and maintaining the front office environment.

Requirements

A high school diploma or equivalent and previous experience in customer or patient service are required. Candidates must possess strong communication skills and meet specific immunization requirements.

Full job description

Company Overview:

Illume Fertility specializes in the treatment of infertility, including assisted reproductive technologies (ART) like intrauterine insemination (IUI), in-vitro fertilization (IVF), and pre-implantation genetic testing (PGT). Illume Fertility is Fairfield County’s largest fertility clinic and egg donation center and is led by eight board-certified reproductive endocrinologists. Illume Fertility is consistently recognized as an LGBTQ Healthcare Equality Leader and its Integrated Fertility & Wellness program offers holistic support via acupuncture, mental health counseling, support groups and nutritional counseling. lllume Fertility has 5 convenient locations in Norwalk, Danbury, Stamford and Trumbull, CT and Harrison, NY.

 

Position Overview:

As an Illume Front Desk Ambassador, you are expected to represent the organization when patients come into our offices, to be able to articulate the vision and mission, to promote our services when appropriate, and detect opportunities to improve the patient’s experience for the patient’s convenience and to help the growth of the practice. The position supports the organization’s efforts by carrying out a warm and effective welcoming process, providing premier customer service, and compliance of procedure and policies.

Duties and Responsibilities:

  • Answers phones and triage calls
  • Update patient insurance and demographics in all system i.e., (Athena, Azalea, and RESource).
  • Collect and document patient chart items (consent, license, insurance, facesheet, picture).
  • Schedule patient appointments and alert appropriate team members.
  • Order office supplies and manage presentation of the front desk and waiting room.
  • Effectively sign in patients and alert appropriate departments of patient’s arrival.
  • Process payments (patient balances, copays, vitamin purchases).
  • Actively participate in monthly Front Desk Department meetings.
  • Responsible for Faxes, Medical Records.
  • Confirm Patient Appointments.

Qualifications

  • Proficiency in verbal communication in English and understanding of basic written English. 
  • Demonstrated ability to work effectively in a team environment. 
  • Demonstrated problem solving skills in a complex environment. 
  • Demonstrated effective interpersonal relationship and customer service skills. 
  • Good organizational and time management skills 

Education & Experience

  • High School diploma or equivalent required
  • Previous experience in customer or patient service required

Immunization:

Staff member must meet immunizations requirements as stated in the Illume Fertility immunization policy.

  • TB inoculation
  • Flu vaccine
  • Others as they become required

 

Benefits (if applicable):

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance

To learn more about us, please visit our website at Award-Winning Fertility Care in CT & NY | Illume Fertility

 

Related keywords

AthenaAzaleaRESourcePatient DemographicsMedical RecordsInfertility TreatmentHealthcare AdministrationPatient ExperienceCopaysTriageFront Desk Operations

About Illume Fertility

LinkedInVisit site

Illume Fertility is a leading fertility clinic in CT & NY providing inclusive fertility and family-building care.

Industry
Medical Practices
Company size
51-200 employees
Founded
2002
Headquarters
Norwalk, CT
LinkedIn followers
5,788

Illume Fertility is a leading fertility practice in the tri-state area, offering best-in-class care and advanced treatments from award-winning physicians to help patients achieve their family-building goals. We are the only regional clinic with offices in Connecticut and New York that offers comprehensive holistic support, including in-house nutrition counseling, genetic counselors, acupuncture, yoga, community events, and a network of mental health providers focused on fertility. Our nine board-certified reproductive endocrinologists — Dr. Mark P. Leondires, Dr. Spencer S. Richlin, Dr. Joshua M. Hurwitz, Dr. Cynthia M. Murdock, Dr. Shaun C. Williams, Dr. Ilana B. Ressler, Dr. Laura J. Meyer, Dr. Alexander M. Kucherov, and Dr. Barry R. Witt — are experts in assisted reproductive technologies such as intrauterine insemination (IUI), in vitro fertilization (IVF), preimplantation genetic testing (PGT), and egg, sperm, and embryo cryopreservation. Many are Castle Connolly Top Doctors and all are members of the American Society for Reproductive Medicine (ASRM), the Society for Assisted Reproductive Technology (SART), and other professional organizations. Illume Fertility’s IVF laboratory is accredited by the College of American Pathologists (CAP) and Clinical Laboratory Improvement Amendments (CLIA), and our onsite surgical suite is accredited by AAAHC. We serve patients at five convenient locations: Danbury, Norwalk, Stamford, and Trumbull, Connecticut, and Harrison, New York. For more than seven years, the Human Rights Campaign (HRC) has recognized Illume Fertility as a Healthcare Equality Leader. Our inclusive programs include a leading egg donation and gestational surrogacy program, a dedicated third-party reproduction team, and Gay Parents To Be®, an award-winning hub for LGBTQ+ family building. Since 2002, Illume Fertility has helped families welcome more than 18,000 babies, continuing to provide compassionate, expert guidance to every patient we serve.

Offices: 761 Main Avenue, Suite 200, Norwalk, CT 06851, US · 103 Newtown Rd, Suite 1A, Danbury, Connecticut 06810, US · 115 Technology Dr, Suite C200, Trumbull, Connecticut 06611, US · 260 Long Ridge Rd, Suite A, Stamford, Connecticut 06902, US · 440 Mamaroneck Avenue, Suite 501, Harrison, NY 10528, US

Infertility TreatmentGenetic TestingFertility SpecialistsReproductive EndocrinologyFemale InfertilityMale InfertilityFertility FinancingIUIFertility SurgeryAcupuncture
View all jobs at Illume Fertility

About Illume Fertility

LinkedInVisit site

Illume Fertility is a leading fertility clinic in CT & NY providing inclusive fertility and family-building care.

Industry
Medical Practices
Company size
51-200 employees
Founded
2002
Headquarters
Norwalk, CT
LinkedIn followers
5,788

Illume Fertility is a leading fertility practice in the tri-state area, offering best-in-class care and advanced treatments from award-winning physicians to help patients achieve their family-building goals. We are the only regional clinic with offices in Connecticut and New York that offers comprehensive holistic support, including in-house nutrition counseling, genetic counselors, acupuncture, yoga, community events, and a network of mental health providers focused on fertility. Our nine board-certified reproductive endocrinologists — Dr. Mark P. Leondires, Dr. Spencer S. Richlin, Dr. Joshua M. Hurwitz, Dr. Cynthia M. Murdock, Dr. Shaun C. Williams, Dr. Ilana B. Ressler, Dr. Laura J. Meyer, Dr. Alexander M. Kucherov, and Dr. Barry R. Witt — are experts in assisted reproductive technologies such as intrauterine insemination (IUI), in vitro fertilization (IVF), preimplantation genetic testing (PGT), and egg, sperm, and embryo cryopreservation. Many are Castle Connolly Top Doctors and all are members of the American Society for Reproductive Medicine (ASRM), the Society for Assisted Reproductive Technology (SART), and other professional organizations. Illume Fertility’s IVF laboratory is accredited by the College of American Pathologists (CAP) and Clinical Laboratory Improvement Amendments (CLIA), and our onsite surgical suite is accredited by AAAHC. We serve patients at five convenient locations: Danbury, Norwalk, Stamford, and Trumbull, Connecticut, and Harrison, New York. For more than seven years, the Human Rights Campaign (HRC) has recognized Illume Fertility as a Healthcare Equality Leader. Our inclusive programs include a leading egg donation and gestational surrogacy program, a dedicated third-party reproduction team, and Gay Parents To Be®, an award-winning hub for LGBTQ+ family building. Since 2002, Illume Fertility has helped families welcome more than 18,000 babies, continuing to provide compassionate, expert guidance to every patient we serve.

Offices: 761 Main Avenue, Suite 200, Norwalk, CT 06851, US · 103 Newtown Rd, Suite 1A, Danbury, Connecticut 06810, US · 115 Technology Dr, Suite C200, Trumbull, Connecticut 06611, US · 260 Long Ridge Rd, Suite A, Stamford, Connecticut 06902, US · 440 Mamaroneck Avenue, Suite 501, Harrison, NY 10528, US

Infertility TreatmentGenetic TestingFertility SpecialistsReproductive EndocrinologyFemale InfertilityMale InfertilityFertility FinancingIUIFertility SurgeryAcupuncture
View all jobs at Illume Fertility

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