Business Development and Client Relationship Manager – Dallas/Fort Worth, Texas
Dallas, Texas, United States · On-site
Mid level
Founded in 2000, Higgins & Associates, Inc. is a multi-disciplined forensic engineering and architecture firm headquartered in Denver, Colorado with an additional office located in Dallas, Texas. We provide forensic engi…
Founded in 2000, Higgins & Associates, Inc. is a multi-disciplined forensic engineering and architecture firm headquartered in Denver, Colorado with an additional office located in Dallas, Texas. We provide forensic engi…
Skills: Forensic engineering, Business development, Strategic leadership, Project management, Construction defect litigation
Founded in 2000, Higgins & Associates, Inc. is a leading forensic architecture and engineering firm serving clients across Colorado, Texas, Arizona, and beyond. We specialize in construction defect litigation support, po…
Skills: Forensic investigation, Building enclosure consulting, Construction defect litigation, Roofing systems, Waterproofing
Business Development and Client Relationship Manager – Dallas/Fort Worth, Texas
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Healthcare insurance, Dental insurance, Vision insurance, 401(k), Unlimited time off, Performance-based bonus program
Posted 5d ago
Apply by Nov 5
~40 hrs/week
Responsibilities
The manager will lead business development efforts and cultivate client relationships across forensic engineering and architectural verticals. Responsibilities include executing marketing plans, conducting client meetings, and managing the sales pipeline to meet company growth targets.
Requirements
Candidates must have at least two years of experience in business development or client relationship management, preferably within a professional services firm. Strong communication skills and the ability to articulate technical value propositions are essential for success in this role.
Full job description
Founded in 2000, Higgins & Associates, Inc. is a multi-disciplined forensic engineering and architecture firm headquartered in Denver, Colorado with an additional office located in Dallas, Texas. We provide forensic engineering, architectural consulting, expert witness, construction quality assurance and cost consulting services to the insurance industry, law firms, contractors, and commercial/residential property owners.
Higgins & Associates is seeking a highly motivated Business Development and Client Relationship Manager to lead the development of new business and management of client relationships across our verticals. Working in collaboration with the Chief Business Officer and Director of Client Services you will be responsible for promoting the capabilities of the firm, managing current and future client relationships, generating opportunities and closing new sales. A successful Business Development and Client Relationship Manager will be expected to be a professional, well-organized, and driven individual, who excels at understanding and communicating technical concepts, while delivering exceptional customer service and achieving target sales goals.
The ideal candidate will be familiar with Account Management and Sales in a professional services organization, with a strong acumen for articulating value propositions and communicating the differentiating factors that our firm offers over our competitors. As a self-starter, you will be expected to demonstrate strong verbal and written communication skills with a natural ability to engage with prospects and existing clients. The successful candidate will demonstrate a strong desire to understand and learn the services provided by forensic engineering and architectural firms, and how these relate to our clients’ individual needs. First-hand experience in the property management, insurance, construction, restoration, architecture, or engineering fields would be a significant benefit.
Essential Duties and Responsibilities:
Ability to quickly grasp the nature of engineering and architectural professional services and how these relate to clients’ needs.
Plan and develop a customer engagement strategy to be approved by supervisor to identify and engage with current and future customers to include:
Monthly Marketing & Activities Plan
Pipeline-Add Goals
Annual Sales Goals
Perform customer engagement activities which may include:
One-on-one meetings with targeted current and future customers.
Unannounced drop ins at client offices and work locations, for the delivery of company promotional collateral along with snacks, e.g. donuts, cookies, etc. in the Dallas/Fort Worth/Austin area.
Plan schedule and conduct company promotional events including client learning sessions and client entertainment events including dinners, happy hours, etc.
Develop sales presentations in PowerPoint describing our engineering and architectural professional services tailored specifically to each client on the specific needs of each project.
Upon being trained, adherence to Higgins & Associates’ sales qualification process to effectively sell projects and meet identified sales goals.
Ability to attend late evening / early morning events on a periodic basis In the Dallas/Fort Worth/Austin area.
Attend out-of-town conferences and represent the company brand to clients and prospects when needed.
Interpret client needs and develop simple proposals based on existing templates.
Track and manage customer contacts, interactions, and opportunities in a customer relationship management system.
Use excellent communication and customer management skills to ensure deadlines, sales and cost targets are met.
Follow-up on and secure signed sales agreements.
Education/ Formal Training Required:
At least two years of direct business development and client relationship. management experience, ideally in a professional services firm.
A formal business development, client relationship, sales or marketing qualification would be a significant benefit.
Capabilities:
Ability to build and maintain relationships internally and externally.
Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.
Strong time management skills.
Strong critical thinking and problem-solving skills.
Target-focused with a strong desire to win.
Familiar with managing CRM systems (HubSpot) and email distribution tools.
Ability to manage multiple deadlines while remaining detail and quality focused.
Ability to communicate effectively with others including strong written and verbal communication skills.
Our Offer:
We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.
Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
Competitive pay and participation in the company bonus program based on performance-based incentives.
100% company paid healthcare, dental and vision insurance.
Extraordinary Engineering for Extraordinary Situations for comprehensive Forensic Engineering and Expert Testimony
Industry
Civil Engineering
Company size
11-50 employees
Founded
2000
Headquarters
Littleton, Colorado
LinkedIn followers
1,515
Higgins & Associates, Inc. was formed in 2000 to provide a multi-disciplined firm providing service to property owners, contractors, insurance companies, and attorneys. We offer forensic engineering and expert testimony services specializing in the areas of structural, geotechnical, civil, mechanical, and electrical engineering. Our firm also conducts cause-and-origin investigations of fire and explosion losses.
We have conducted thousands of investigations involving geotechnical, civil, structural, electrical, plumbing, and mechanical system failures. We have also conducted and provided expert testimony for construction defect cases and fire and explosion investigations at residential, commercial, and industrial facilities. We have evaluated fire, flood, storm, water loss, wind, fire, vandalism, deterioration, building collapse, and automobile impact losses for owners and insurance companies alike. Project documentation, research, evidence testing, and quality control has been recognized as an integral part of the process and each project that leaves the office has gone through our extensive peer-review process.
Higgins & Associates, Inc. is available for conducting investigations throughout the entire Rocky Mountain Region and is licensed to practice engineering in Colorado, Wyoming, New Mexico, Arizona, Utah, Texas, Nevada, Nebraska, South Dakota, and North Dakota. In addition to our own laboratory we work with several local and national laboratories and experts to ensure our clients receive the most accurate information available. Depending on the nature and size of the loss, we offer services to develop repair plans for damaged structures and provide construction administration and quality assurance services. Our company focuses on providing excellent customer service, which includes issuing engineering reports with background information, photographic documentation, schematic documentations, and repair recommendations as needed.
Offices: 10822 W Toller Dr, Littleton, Colorado 80127, US
Extraordinary Engineering for Extraordinary Situations for comprehensive Forensic Engineering and Expert Testimony
Industry
Civil Engineering
Company size
11-50 employees
Founded
2000
Headquarters
Littleton, Colorado
LinkedIn followers
1,515
Higgins & Associates, Inc. was formed in 2000 to provide a multi-disciplined firm providing service to property owners, contractors, insurance companies, and attorneys. We offer forensic engineering and expert testimony services specializing in the areas of structural, geotechnical, civil, mechanical, and electrical engineering. Our firm also conducts cause-and-origin investigations of fire and explosion losses.
We have conducted thousands of investigations involving geotechnical, civil, structural, electrical, plumbing, and mechanical system failures. We have also conducted and provided expert testimony for construction defect cases and fire and explosion investigations at residential, commercial, and industrial facilities. We have evaluated fire, flood, storm, water loss, wind, fire, vandalism, deterioration, building collapse, and automobile impact losses for owners and insurance companies alike. Project documentation, research, evidence testing, and quality control has been recognized as an integral part of the process and each project that leaves the office has gone through our extensive peer-review process.
Higgins & Associates, Inc. is available for conducting investigations throughout the entire Rocky Mountain Region and is licensed to practice engineering in Colorado, Wyoming, New Mexico, Arizona, Utah, Texas, Nevada, Nebraska, South Dakota, and North Dakota. In addition to our own laboratory we work with several local and national laboratories and experts to ensure our clients receive the most accurate information available. Depending on the nature and size of the loss, we offer services to develop repair plans for damaged structures and provide construction administration and quality assurance services. Our company focuses on providing excellent customer service, which includes issuing engineering reports with background information, photographic documentation, schematic documentations, and repair recommendations as needed.
Offices: 10822 W Toller Dr, Littleton, Colorado 80127, US