About UsGroup 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest …
About UsGroup 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest …
Skills: Automotive Sales, Customer Relationship Management, Prospecting, Communication Skills, Customer Service
About UsGroup 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest …
Skills: Appointment Scheduling, Repair Order Creation, Cost Estimation, Customer Service, Technical Communication
About UsGroup 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest …
Skills: Automotive Repair, Diagnostics, Troubleshooting, Vehicle Testing, Customer Service
Automotive Sales Professional - Acura Southwest Houston
Houston, Texas, United States · On-site
Entry level$6.5B raised
About UsGroup 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest …
Skills: Customer Service, Sales Prospecting, Communication Skills, Lead Handling, Relationship Management
About UsGroup 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest …
Skills: Customer Service, Service Advising, Repair Estimation, Sales, Technical Communication
About UsGroup 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest …
About UsGroup 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest …
About UsGroup 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest …
About UsGroup 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest …
Skills: Automotive Sales, Customer Relationship Management, Prospecting, Communication Skills, Customer Service
About UsGroup 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest …
Skills: Sales, Communication Skills, Customer Service, Self-Motivation, Professionalism
About UsGroup 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest …
About UsGroup 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest …
Skills: Sales Leadership, Team Development, Strategic Planning, Negotiation, Closing Techniques
Automotive Sales Professional - Volkswagen of Alamo Heights
San Antonio, Texas, United States · On-site
Entry level$6.5B raised
About UsGroup 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest …
About UsGroup 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest …
Skills: Sales And Closing Techniques, Financial Analysis, Compliance And Documentation, Negotiation, Relationship Building
About UsGroup 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest …
Skills: Customer Service, Appointment Scheduling, Verbal Communication, Active Listening, Problem Solving
About UsGroup 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest …
About UsGroup 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest …
About UsGroup 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest …
Skills: Lead Conversion, Appointment Setting, Customer Relationship Management, Cold Calling, Communication Skills
Rock Hill, South Carolina, United States · On-site
Entry level$6.5B raised
About UsGroup 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest …
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$60k–$125k/yr
Full-time
Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, 401(k) Plan With Company Match
Posted 28d ago
Apply by Jul 15
~40 hrs/week
Responsibilities
Act as the primary liaison between customers and the service department by greeting clients, diagnosing vehicle needs, and providing accurate repair estimates. Manage the end-to-end service process, including scheduling, sales of maintenance services, and coordinating with technical staff to ensure timely vehicle delivery.
Requirements
Candidates must have at least one year of dealership experience and the ability to write precise repair instructions. Proficiency in providing labor/parts estimates and meeting sales quotas is required.
Full job description
About Us
Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.
Overview
At IRA TOYOTA OF HYANNIS We are looking to add qualified AUTOMOTIVESERVICE ADVISORS to our team. Group 1 is a Fortune 500 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
In addition to competitive pay, we offer our associates the following benefits:
Health, Dental, Vision, Life, and Disability insurance
401(k) plan with company match
Paid Time-Off
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities
Responsibilities
Promptly meet and greet service customers in a friendly and courteous manner.
Listen to customer’s reasons for bringing in their vehicle to the service department.
Offer logical diagnostic services or repairs to satisfy customers concerns.
Provide accurate estimates for all the services or repairs recommended.
Handle minor customer complaints and/or misunderstandings with courtesy, tact and in a manner that does not further aggravate problems.
Personally turn over to the service manager or other designated management representative, customers with complaints that cannot be satisfied at the ASM level.
Answer incoming telephone calls promptly, courteously and make every effort to satisfy the caller’s inquiry.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed.
Sell the proper repairs and/or services responsible to customers perceived needs.
Present a service menu of recommended maintenance services to every service customer.
Make a genuine effort to sell the maintenance services due on every service customer vehicle according to the services to Road to a Sale.
Obtain accurate parts and labor prices for all customer pay and internal operations using the appropriate parts price sources and labor pricing guide.
Give every customer an accurate estimate at the same time the repair order is initially written.
Obtain properly documented telephone approval for all add-on sales when customers are not at the dealership.
Meet or exceed sales objectives set by management.
Properly, thoroughly and legibly write repair orders for the categories of work designated by management.
Separate and distribute repair order copies according to department policy.
Maintain a service scheduling form (route sheet) on a thorough, accurate and continuous basis.
Properly document repair order changes.
Carefully inspect every finished repair order for proper completion, pricing, accuracy and legibility.
Document flat rate time or other required timekeeping according to the service department and/or manufacturers procedures.
Maintain a record of carryover vehicles.
Maintain a record of special order parts status.
Perform other specific administrative functions as directed by service management.
Monitor all special order parts and make sure all boards are up to date.
Check all warranty follow up and make sure all team log books are up to date.
Provide additional vehicle problem/complaint information to the technical staff as needed.
Maintain communication with the technical staff regarding job status changes.
Remain continuously posted on the shops workload to determine the kind of work the shop can quickly accommodate.
Inform the sales manager of potential new vehicle sales customers.
Confirm service appointments by telephone the day before the customer is scheduled to arrive.
Contact service customers when their vehicles work is finished.
Report any situation or condition to management that jeopardizes the safety, welfare or integrity of the dealership, its employees or customers.
Qualifications
At least 1 year dealership experience
Must be able to write clear and precise repair instructions
Provide estimates for labor and parts
Establish/determine customers method of payment
Obtain customers signature on PO
Continuous communication on jobs throughout the day
Coordinate with manufacturer and/or extended warranty companies for approval in advance of repairs
Be knowledgeable of products and services
Meet or exceed sales quotas set by management
Test drive vehicles when necessary
Compensation: $60,000.00 to $125,000.00
Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.
Serving with Integrity, Transparency, Professionalism, Teamwork and Respect.
Industry
Retail
Company size
10,001+ employees
Founded
1997
Headquarters
Houston, Texas
LinkedIn followers
58,916
Total funding
$6.5B
We are a Houston-based, Fortune 300 automotive retailer. Since our initial public offering in October 1997, Group 1 has grown to become the third-largest dealership group in the United States and has expanded into the United Kingdom. The company achieved this success through a strategy that leverages management experience and emphasizes geographic and brand diversity, interrelated revenue streams, operational efficiencies, and the prudent deployment of capital.
Our Core Values:
Integrity – We conduct ourselves with the highest level of ethics both personally and professionally when we sell to and perform service for our customers without compromising our honesty.
Transparency – We promote open and honest communication between each other and our customers.
Professionalism – We set our standards high so that we can exceed expectations and strive for perfection in everything we do.
Teamwork – We put the interest of the group first, before our individual interests, as we know that success only comes when we work together.
Offices: 730 Town and Country Blvd, Houston, Texas 77024, US
Automobile SalesAutomobile ServiceCollision CentersAutomobile PartsAutomobile Financingcar dealerdealershipautomobile dealershipcar dealershipautomobile parts
Serving with Integrity, Transparency, Professionalism, Teamwork and Respect.
Industry
Retail
Company size
10,001+ employees
Founded
1997
Headquarters
Houston, Texas
LinkedIn followers
58,916
Total funding
$6.5B
We are a Houston-based, Fortune 300 automotive retailer. Since our initial public offering in October 1997, Group 1 has grown to become the third-largest dealership group in the United States and has expanded into the United Kingdom. The company achieved this success through a strategy that leverages management experience and emphasizes geographic and brand diversity, interrelated revenue streams, operational efficiencies, and the prudent deployment of capital.
Our Core Values:
Integrity – We conduct ourselves with the highest level of ethics both personally and professionally when we sell to and perform service for our customers without compromising our honesty.
Transparency – We promote open and honest communication between each other and our customers.
Professionalism – We set our standards high so that we can exceed expectations and strive for perfection in everything we do.
Teamwork – We put the interest of the group first, before our individual interests, as we know that success only comes when we work together.
Offices: 730 Town and Country Blvd, Houston, Texas 77024, US
Automobile SalesAutomobile ServiceCollision CentersAutomobile PartsAutomobile Financingcar dealerdealershipautomobile dealershipcar dealershipautomobile parts