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Full-time
Competitive salary package, Flexible working arrangements, Career development opportunities, Six weeks paid parental leave, Flexible return-to-work programs, Four weeks annual leave
Posted 19d ago
~40 hrs/week
Responsibilities
Lead and coach a portfolio of veterinary clinics across the Gold Coast to drive operational performance and commercial growth. Partner with clinic leaders and regional directors to foster high-performing cultures and ensure outstanding patient care.
Requirements
Requires a proven multi-site leader with strong coaching capabilities and the ability to interpret financial and operational metrics. While veterinary experience is welcome, the primary focus is on commercial expertise and people-first leadership.
Full job description
Company Description
Lead high-performing teams. Drive meaningful impact. Help shape the future of veterinary care.
At Greencross, we're not just Australia's largest integrated pet wellness organisation. We're a community of passionate people united by one purpose: making our world a happier place through the love of pets.
With a national network of veterinary hospitals, specialty and emergency centres, and retail stores, we're transforming the way pet care is delivered across Australia.
We're looking for an experienced and people-focused Area Manager to lead our Gold Coast veterinary network. This is an opportunity to work with exceptional veterinary leaders, influence the success of multiple clinics, and play a key role in the growth of one of Australia's most respected veterinary organisations.
Job Description
You'll have the opportunity to:
Lead a portfolio of established and growing veterinary clinics across the Gold Coast
Coach and develop talented Practice Managers and Veterinary Directors
Partner with experienced senior leaders who are passionate about clinical excellence and people development
Influence business strategy while maintaining close connections with your teams on the ground
Drive meaningful improvements that benefit patients, clients and veterinary professionals
Join a values-led organisation with significant career development opportunities across a national network
Enjoy the satisfaction of combining commercial leadership with genuine purpose
If you're motivated by building great teams, improving performance and creating exceptional customer and team experiences, we'd love to hear from you.
About the Role
Reporting to the Regional General Manager, you'll provide leadership, coaching and operational support across a group of veterinary hospitals throughout the Gold Coast region.
Working closely with the Gold Coast Regional Clinic Director and Gold Coast Regional Head Nurse you'll help create thriving clinics that deliver outstanding patient care, team engagement and commercial performance.
You'll balance strategic thinking with hands-on leadership, supporting clinics to achieve sustainable growth while fostering positive, high-performing cultures.
Key Responsibilities
Lead, coach and support a portfolio of Practice Managers and Veterinary Directors
Drive clinic performance through strong operational leadership and commercial acumen
Partner with clinic leaders to develop and execute local growth strategies
Analyse financial and operational performance to identify opportunities and deliver results
Support recruitment, retention and succession planning initiatives
Champion a positive team experience that attracts and retains exceptional veterinary professionals
Collaborate with Recruitment, Marketing, HR, Finance and IT teams to support clinic success
Build strong relationships across the region and promote a culture of accountability, care and continuous improvement
Support business planning, decision making and strategic initiatives alongside the Regional General Manager
About You
You're an experienced multi-site leader who thrives on developing people and improving business performance.
You'll bring:
Proven experience leading multiple sites, business units, or operational teams
Strong coaching and leadership capability, with a passion for developing others
Commercial acumen and confidence interpreting financial and operational metrics
Exceptional stakeholder management and relationship-building skills
A proactive, solutions-focused approach to problem solving
High emotional intelligence and the ability to influence at all levels
Strong organisational skills and the flexibility to adapt in a dynamic environment
A genuine passion for healthcare, veterinary care, animal welfare, or service-based industries
Veterinary industry experience is welcome but not essential. We value strong leaders who can bring fresh thinking, commercial expertise and a people-first approach.
What We Offer
At Greencross, we recognise that great leaders create great workplaces. In return for your expertise, we'll provide:
Competitive salary package
Flexible working arrangements
Career development opportunities within Australia's leading pet care network
Six weeks paid parental leave and flexible return-to-work programs
Four weeks annual leave plus personal and carers leave
Free annual influenza vaccination
Access to our confidential Employee Assistance Program
Generous Petbarn and Greencross discounts
The opportunity to make a genuine difference to the lives of pets, their owners and the veterinary professionals who care for them
Additional Information
If you're looking for a leadership role where you can influence outcomes, develop great people and contribute to a purpose-driven organisation, we'd love to hear from you.
Apply now or contact Angie Goldman on 0412 966 031 or for a confidential discussion.
Greencross Pet Wellness Company is Australia’s largest pet care company with 267 retail stores, including Petbarn and City Farmers in Australia and Animates in New Zealand; 140+ Greencross Vets clinics; 24 Specialty and Emergency animal hospitals, including Animal Referral Hospital and Animal Emergency Centre; 132 grooming salons; 114 puppy schools; 4 crematorium facilities; 166 DIY dog washes; 15 mobile dog washes; and Vepalabs Specialist Pathology Centre which services veterinary clinics nationally.
Offices: 1 Epping Rd, North Ryde, New South Wales 2113, AU
Greencross Pet Wellness Company is Australia’s largest pet care company with 267 retail stores, including Petbarn and City Farmers in Australia and Animates in New Zealand; 140+ Greencross Vets clinics; 24 Specialty and Emergency animal hospitals, including Animal Referral Hospital and Animal Emergency Centre; 132 grooming salons; 114 puppy schools; 4 crematorium facilities; 166 DIY dog washes; 15 mobile dog washes; and Vepalabs Specialist Pathology Centre which services veterinary clinics nationally.
Offices: 1 Epping Rd, North Ryde, New South Wales 2113, AU