New York, New York, United States · On-site
$65k–$75k/yr
About Flowcode Flowcode is the leading offline-to-online conversion platform. The world's biggest brands (75%+ of the Fortune 500) use us to turn physical moments into direct, measurable digital connections. We're fast, …
Skills: Customer Success, Account Management, Onboarding, Churn Reduction, Automated Workflows
New York, New York, United States · Hybrid
Junior Designer Role Summary Hourly Rate: $30/hr Part -Time: Expected 25-30 hours a week (desired in office 2 days) We are seeking a proactive and creative designer to join our design and marketing team in NYC. This posi…
Skills: Visual Storytelling, Presentation Design, Landing Page Design, Figma, Google Slides
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Manage the full customer lifecycle for a high-volume portfolio, from onboarding through renewal. Drive product adoption and revenue growth through automated workflows, proactive outreach, and expansion opportunities.
Requires 1-3 years of experience in Customer Success or Account Management with a proven track record of managing scaled books of business. Proficiency in HubSpot or equivalent CRM and strong analytical skills are essential.
Flowcode is the leading offline-to-online conversion platform. The world's biggest brands (75%+ of the Fortune 500) use us to turn physical moments into direct, measurable digital connections. We're fast, privacy-compliant, and built for scale.
This isn't a "check in quarterly and hope for the best" CS job. You'll own a large portfolio of high-value customers across verticals, running the full lifecycle from onboarding to renewal. You'll be the quarterback: managing thousands of touchpoints, building automated workflows, hunting expansion opportunities, and catching churn before it happens.
Part strategist. Part operator.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The current range for this role is up to $65k-$75k OTE plus equity.
Connecting Fans to Brands
Flowcode is a technology platform designed to help brands instantly connect with their most valuable customers through custom QR experiences. Think of us as your brand's front door in the real world, creating direct, measurable connections and providing powerful audience intelligence with a robust data platform behind every engagement. This helps brands truly understand who their customers are and how they engage. Founded in 2020 by Tim Armstrong, former President of Google Americas and former CEO of AOL, Flowcode was developed in partnership with leading brands across sports, entertainment, retail, and technology. Today, organizations like the NBA, BMW, and NBCUniversal rely on Flowcode to transform real-world engagement into lasting digital relationships.
Offices: 233 Spring St, Floor 4, New York, NY 10013, US
Connecting Fans to Brands
Flowcode is a technology platform designed to help brands instantly connect with their most valuable customers through custom QR experiences. Think of us as your brand's front door in the real world, creating direct, measurable connections and providing powerful audience intelligence with a robust data platform behind every engagement. This helps brands truly understand who their customers are and how they engage. Founded in 2020 by Tim Armstrong, former President of Google Americas and former CEO of AOL, Flowcode was developed in partnership with leading brands across sports, entertainment, retail, and technology. Today, organizations like the NBA, BMW, and NBCUniversal rely on Flowcode to transform real-world engagement into lasting digital relationships.
Offices: 233 Spring St, Floor 4, New York, NY 10013, US
