The Facial Bar Olathe
Spa Manager & Esthetician
Qualifications
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- Must be a Licensed Kansas Esthetician
- 1-2+ years in a spa, wellness, or service-based management role
- Strong organizational and communication skills
- Experience managing schedules, teams, and operational systems
- Comfortable with numbers, metrics, and accountability
- Calm, solution-oriented leadership style
- Ability to enforce standards while maintaining team trust
- Hands-on esthetics experience is required
About Us
We are a results-focused, education-driven spa committed to long-term skin health, sustainable careers, and a calm, professional work environment. We believe in strong systems, clear communication, and removing burnout from the beauty industry, for both clients and our team.
We are looking for a Licensed Esthetician Spa Manager who thrives on organization, leadership, and making a business run smoothly.
The Role
The Spa Manager is responsible for the day-to-day operations of the spa, team leadership, and ensuring an exceptional client experience without chaos. This role is ideal for someone who enjoys building systems, leading with clarity, and holding standards while keeping the environment supportive and professional.
Key Responsibilities
Operations & Systems
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- Oversee daily spa operations and ensure workflows run efficiently
- Maintain schedules, coverage, and capacity planning
- Implement and follow SOPs for front desk, service flow, and client experience
- Monitor KPIs (client retention, pre-booking, retail %, utilization)
Team Leadership
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- Lead, coach, and support service providers
- Onboard and train new hires using established systems
- Hold clear expectations and provide consistent feedback
- Support a culture of collaboration
Client Experience
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- Ensure a seamless, elevated experience from booking to checkout
- Handle client concerns with professionalism and resolution-focused thinking
- Uphold brand standards and service quality
Sales & Performance
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- Support retail education and rebooking culture (without pressure tactics)
- Track performance metrics and identify opportunities for improvement
- Partner with ownership on goals, initiatives, and growth plans
What We Offer
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- Competitive salary + performance incentives
- Clear systems and expectations (no chaos management)
- Supportive ownership and leadership collaboration
- Opportunities for growth as the business scales
- A healthy, professional work environment that values longevity
How to Apply
Please submit your resume and fill out our application explaining why you’d be a great fit for this role.