Mexico, Chihuahua, Mexico · Remote OK
The Technology Consultant participates in client facing projects with responsibility for the installation and successful delivery of Epicor applications. Acts as primary technical point of contact for clients and other p…
Skills: Troubleshooting, Technical support, Software configuration, Customer relationship management, Project management
Kuala Lumpur, Kuala Lumpur, Malaysia · Hybrid
Duties & ResponsibilitiesInvestigates and resolves complex Tier 2 incidents involving cloud-hosted production applications and infrastructure.Triages issues across application, database, network, infrastructure, and prod…
Skills: Microsoft Azure, Kubernetes, Microsoft SQL Server, ServiceNow, CI/CD pipelines
Monterrey, Chiapas, Mexico · Hybrid
Your journey as a Customer Operations Manager begins here! You will take ownership of high-severity billing and quote-to-cash issues, providing executive-level visibility and coordination across Finance, Revenue Operatio…
Skills: Billing operations, Revenue operations, Quote-to-cash, Salesforce, ERP systems
Dublin, Ohio, United States · Hybrid
$71k–$114k/yr
Your journey as a Customer Operations Manager begins here! As a Customer Operations Manager, you will own high-severity billing and quote-to-cash escalations, providing clear coordination across Finance, Revenue Operatio…
Skills: Billing operations, Revenue operations, Quote-to-cash, Salesforce, CPQ
Germany · Remote OK
$69k–$118k/yr
Duties & Responsibilities Coach and mentor PS Consultants ensuring consistent and high standards of service delivery.Interact with members of cross-functional teams.Assist Project Manager in determining direction, timeli…
Skills: Project management, Consulting, Manufacturing, Supply chain, Accounting
Solon, Ohio, United States · Hybrid
Create long-lasting success through strong technical partnerships. As a Technical Program Manager, you will lead complex programs from concept through launch, bringing engineering, product, and business teams together ar…
Skills: Technical program management, Software development, Systems architecture, Cloud engineering, Cloud architecture
Dublin, California, United States · Hybrid
$94k–$151k/yr
As a Product Developer at Epicor, you will design, develop, test, and maintain modern applications while contributing throughout the software development lifecycle. You will collaborate with cross-functional teams to del…
Skills: Software engineering, Python, C#, Node.js, Cloud technologies
United States · Hybrid
$277k–$386k/yr
Help shape the future of Consulting Services at Epicor! As Vice President of Innovation & Platforms, you will lead the innovation and industrialization of our global Consulting Services organization by developing standar…
Skills: Strategic leadership, Professional services, Enterprise software, SaaS, AI-enabled delivery
Bengaluru, Karnataka, India · Hybrid
About the Role The Product Developer, Sr is responsible for designing, coding, testing, and maintaining company products by participating in all phases of the development process. The Product Developer, Sr works with oth…
Skills: React, TypeScript, .Net, Kafka, Confluent
Monterrey, Chiapas, Mexico · Hybrid
What You'll Do Writes, refactors, and tests new and existing applications/framework components. Actively participates in designing and reviewing core functionality. Designs and delivers formal or informal training, mento…
Skills: Angular, Java, Spring Boot, RESTful APIs, SOAP
Monterrey, Chiapas, Mexico · Hybrid
The Job The Business Operations Manager oversees a team with responsibility for pre-order operational activities including systems related processes in support of sales quotes, sales orders, purchasing, pricing, and/or p…
Skills: Business operations management, Team leadership, Process improvement, KPI establishment, Data analysis
Singapore, Singapore · Hybrid
Duties & Responsibilities Coordinate and monitor activities of projects and client engagements, from inception to installation.Prepare project deliverables (Project Plan, Project Change Requests and Project Lists);and us…
Skills: Project management, Time management, Organizational skills, Customer service, Communication skills
Bengaluru, Karnataka, India · Hybrid
About the Role As a member of the Product Operations and Learning Team, you will be responsible for producing high- quality documentation /Instructional Videos for Epicor products. You will work with R&D project teams to…
Skills: Technical writing, Instructional design, Content development, Documentation, Video creation
Dublin, California, United States · Hybrid
$138k–$235k/yr
As a Principal Product Developer at Epicor, you will be responsible for shaping the technical direction of our products through expert software engineering, architectural leadership, and innovation. You will design and d…
Skills: Software architecture, System design, Cloud-native solutions, AI-enabled capabilities, Generative AI
Dublin, California, United States · Hybrid
$105k–$178k/yr
As a Senior Product Developer at Epicor, you will design, develop, test, and maintain software solutions while contributing across the full software development lifecycle. You will leverage AI-assisted development practi…
Skills: Software engineering, Cloud technologies, Python, C#, Node.js
Austin, Texas, United States · Hybrid
Shape the future of accounting through automation, insight, and continuous improvement. As a Senior Accountant, you will play a key role in advancing how our team operates — moving beyond traditional process execution to…
Skills: General Ledger Close, Balance Sheet Reconciliations, AI Tools, Automation, Financial Analysis
Hyderabad, Telangana, India · Hybrid
Duties & Responsibilities Designs, develops, refactors, tests, and maintains applications, services, APIs, and frameworks. Participates in architecture, design, code, and solution reviews. Uses AI-assisted development pr…
Skills: Python, C#, Node.js, Cloud platforms, Azure
Bengaluru, Karnataka, India · Hybrid
Role Summary/Purpose: We're in search of talented and experienced support manager who are responsible for overseeing the day to-day operations of EPICOR’s support department. They commonly work with a team of Tech Applic…
Skills: ERP application support, Supply chain management, Manufacturing business process, Distribution business process, Order management
Bengaluru, Karnataka, India · Hybrid
Role Summary/Purpose: We are seeking a Functional Application Support Analyst to provide functional and technical support for the Eclipse ERP platform, with a primary focus on accounting and finance modules. The role wil…
Skills: ERP Application Support, Supply Chain Management, Inventory Management, Warehouse Management, Order Management
Bengaluru, Karnataka, India · Hybrid
Duties & Responsibilities Collaborates with internal stakeholders, product managers and developers to gather product requirements. Good domain knowledge in Retail Business and ERPsWrites business and customer requirement…
Skills: Retail business, ERP, Product requirements, Business analysis, Technical requirements
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The consultant will build customer relationships to define technical requirements and provide support for software, network, and wireless systems. They are responsible for driving the resolution of escalated issues and meeting project delivery targets.
Candidates should have at least 3 years of consulting experience and strong troubleshooting skills. A bachelor's degree is preferred, along with experience in ERP or subscription sales models.
The Technology Consultant participates in client facing projects with responsibility for the installation and successful delivery of Epicor applications. Acts as primary technical point of contact for clients and other project team members by performing tasks related to implementations, upgrades, conversions, and recoveries.
Build relationships with our customers to obtain a deep understanding of customer needs and environments.
Define and document implementation technical requirements.
Provide technical support to field engineers, technicians, and applications support personnel in diagnosing, troubleshooting, repairing and debugging software and computer, network and/or wireless systems.
Configure, document, and test software.
Key advocate of the customer by owning and driving resolution on escalated customer issues, working with project managers and other functional leaders.
Meet utilizations targets and complete project deliverables on time.
Work independently on mid-sized projects.
Troubleshooting methodology/skills
Ability to identify resource requirements, establish priorities for available resources and monitor the performance of project tasks
Ability to build strong relationships with customers and participate in discussions with business and technical leaders.
Customer centric, results oriented, self-starter and able to work independently.
Strong listening, verbal and written communication skills, including virtual presentations.
Data-driven with a commitment to process; drive/track consistent engagement process.
Previous experience with ERP or an annual subscription sales model preferred.
2+ years consulting experience preferred
Bachelor’s degree preferred
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About Epicor
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
We are an equal-opportunity employer.
Offices: Madrid, ES
View all jobs at Epicor Software CorporationOffices: Madrid, ES
View all jobs at Epicor Software Corporation