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Full-time
bachelor degree
Exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and Endeavour Group brands, Discounts at Woolworths supermarkets and BIG W, Health and wellbeing services, Learning and development opportunities
Posted 1d ago
~40 hrs/week
Responsibilities
The manager will lead the execution of retail workforce strategy and labour optimization across over 1,650 sites to align labour investment with commercial performance. They are responsible for maintaining engineered labour standards, managing wage budgets, and coaching teams to improve demand-led rostering practices.
Requirements
Candidates must have a proven track record in workforce planning within a large multi-site retail or service organization and possess strong financial acumen. A tertiary qualification in Industrial Engineering, Mathematics, Statistics, or Business is required, along with expertise in industrial engineering methodologies and WFM systems.
Full job description
Company Description
Let’s create a more sociable future together
At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!
Job Description
Bring your passion and feel the energy
High-Impact Strategic & Commercial Ownership
Enterprise Change Leadership & Transformation
We are seeking a Workforce Planning & Productivity Manager to join our team. Reporting to the Head of Retail Workforce Planning and Labour Optimisation, you will be the driving execution and change management engine that translates corporate workforce strategy into store-level reality—ensuring our labour investment aligns strategically with customer demand, commercial performance, and compliance obligations.
In this role, you’ll bridge the gap between complex transformation and daily store operations. You will maintain the integrity of engineered labour standards, deliver data-driven bottom-up wage budgets, and lead targeted automation, centralisation, and productivity initiatives that directly optimize EBIT across Dan Murphy’s and BWS.
Sound good? Read on.
Here is a taster of what you can expect in this role:
Operationalise our 3–5 year retail labour strategy and deploy complex, network-wide productivity streams across 1,650+ sites.
Own end-to-end development of data-driven, bottom-up wage budgets and wage-to-sales forecasting models. Constructively challenge retail business units to align wage outcomes with Enterprise Agreements and EBIT goals.
Maintain and optimise engineered labour standards and productivity databases alongside internal and external technology partners.
Conceptualise operational analytics, identify structural labour mix opportunities, and track productivity overlays.
Partner with IT and Transformation teams to ensure WFM solutions (e.g., UKG) accurately reflect live business processes and demand-driven scheduling principles.
Lead, coach, and develop a specialized team (including Process Engineering and Rostering Leads). Act as the primary enterprise coach to uplift store-based capability and demand-led rostering practices nationally.
Drive cross-functional alignment across Retail Operations, Finance, and Transformation while guiding senior retail leaders through operating model redesigns
Qualifications
Now let’s talk about you:
You are analytically minded, deeply curious, and pragmatic - balancing sophisticated financial modelling with the daily realities of a fast-paced retail environment. Composed under pressure, you are passionate about protecting store team experiences, compliance, and Voice of Customer (VoC) metrics.
Essential Criteria:
Proven track record leading a Workforce Planning function in a large multi-site retail, service, or customer-facing organisation.
Demonstrated history of managing, coaching, and developing specialist teams and driving project outcomes.
Specialist skills in industrial engineering methodologies (e.g., MOST, activity sampling, time study) paired with strong financial acumen and bottom-up wage budgeting experience.
Proficient with enterprise WFM systems (e.g., UKG) and ability to interpret Enterprise Agreements, Awards, and Fair Work operational compliance.
Strong analytical and data-modelling skills.
Tertiary qualifications in Industrial Engineering, Mathematics, Statistics, or Business.
Willingness to travel interstate and intrastate as needed.
Desirable Criteria:
Experience in transformation/project environments and matrix organisations.
Prior experience executing large-scale WFM process and system rollouts with external business suppliers.
The benefits are good too!
An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W
As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
Find out more about our range of benefits and discounts here
At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.
Additional Information
We are together creators
With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.
We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.
Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.
At Endeavour Group we exist to bring people together in better, more enjoyable, and more meaningful ways. Because we believe that social communities are thriving communities, built through great experiences and positive, memorable moments.
United behind a common purpose of ‘Creating a more sociable future together’, we are a 28,000+ strong team with more than 1600 stores and 330 hotels nationally, including leading brands such as Dan Murphy’s, BWS and ALH Hotels.
Our portfolio of complementary brands and businesses allows us to curate our brand propositions to meet customer needs. Each of our businesses has its own distinct value proposition, built through shared capabilities in format, range, digital, data and analytics that form the foundations of Endeavour Group’s market leadership in retail drinks and hospitality.
For more information, including to access our social media guidelines, visit https://www.endeavourgroup.com.au/social-media-community-guidelines
Offices: 10 Shelley St, Sydney, New South Wales 2000, AU
Consumer GoodsE-CommerceGamingHospitalityLogisticsRecruitingRetailBrewingFood and BeverageWholesale
At Endeavour Group we exist to bring people together in better, more enjoyable, and more meaningful ways. Because we believe that social communities are thriving communities, built through great experiences and positive, memorable moments.
United behind a common purpose of ‘Creating a more sociable future together’, we are a 28,000+ strong team with more than 1600 stores and 330 hotels nationally, including leading brands such as Dan Murphy’s, BWS and ALH Hotels.
Our portfolio of complementary brands and businesses allows us to curate our brand propositions to meet customer needs. Each of our businesses has its own distinct value proposition, built through shared capabilities in format, range, digital, data and analytics that form the foundations of Endeavour Group’s market leadership in retail drinks and hospitality.
For more information, including to access our social media guidelines, visit https://www.endeavourgroup.com.au/social-media-community-guidelines
Offices: 10 Shelley St, Sydney, New South Wales 2000, AU
Consumer GoodsE-CommerceGamingHospitalityLogisticsRecruitingRetailBrewingFood and BeverageWholesale