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Jobs at Emergency Veterinary Care Centers (EVCC) (Now Hiring) — 16 open

Emergency Veterinary Care Centers (EVCC) logoEmergency Veterinary Care Centers (EVCC)

Emergency Client Service Representative - Swing Shift

Saginaw, Michigan, United States · On-site

Mid level

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Skills: Client Service, Multi-tasking, Communication, Emotional Intelligence, Organization

Emergency Veterinary Care Centers (EVCC) logoEmergency Veterinary Care Centers (EVCC)

Relief Emergency Veterinarian- Saginaw MI

Saginaw, Michigan, United States · On-site

Mid level

ER DVM Relief shifts available at our Saginaw, MI location Looking for an exciting and fulfilling opportunity to dive deeper into the world of Emergency Medicine? Look no further than Emergency Veterinary Care Centers (E…

Skills: Emergency Medicine, Veterinary Medicine, Patient Care, Teamwork

Emergency Veterinary Care Centers (EVCC) logoEmergency Veterinary Care Centers (EVCC)

Emergency Veterinary Assistant- Night Shift - Up to a $2,500 Signing Bonus

Westville, Indiana, United States · On-site

Mid level

Make a Difference When It Matters Most. At Emergency Veterinary Care Centers (EVCC), we show up for pets and the people who love them on some of their hardest days. If you thrive in a fast-paced environment, enjoy workin…

Skills: Patient Handling, Animal Restraint, Sanitization, Patient Monitoring, Inventory Management

Emergency Veterinary Care Centers (EVCC) logoEmergency Veterinary Care Centers (EVCC)

Emergency Registered Veterinary Technician - Overnight - Up to a $2,500 signing bonus

Westville, Indiana, United States · On-site

Mid level

Make a Difference When It Matters Most. At Emergency Veterinary Care Centers (EVCC), we show up for pets and the people who love them on some of their hardest days. If you thrive in fast-paced environments, believe teamw…

Skills: Triage, Anesthesia, Critical Care Nursing, IV Placement, CRIs

Emergency Veterinary Care Centers (EVCC) logoEmergency Veterinary Care Centers (EVCC)

Emergency Registered Veterinary Technician - Swing Shift

Mishawaka, Indiana, United States · On-site

Mid level

Make a Difference When It Matters Most. At Emergency Veterinary Care Centers (EVCC), we show up for pets and the people who love them on some of their hardest days. If you thrive in fast-paced environments, believe teamw…

Skills: Triage, Critical Care Nursing, Anesthesia Monitoring, IV Placement, CRIs

Emergency Veterinary Care Centers (EVCC) logoEmergency Veterinary Care Centers (EVCC)

Emergency Veterinary Assistant - Swing Shift

Mishawaka, Indiana, United States · On-site

Entry level

Make a Difference When It Matters Most. At Emergency Veterinary Care Centers (EVCC), we show up for pets and the people who love them on some of their hardest days. If you thrive in a fast-paced environment, enjoy workin…

Skills: Patient Handling, Animal Restraint, Sanitization, Patient Monitoring, Inventory Management

Emergency Veterinary Care Centers (EVCC) logoEmergency Veterinary Care Centers (EVCC)

Emergency Veterinary Assistant - Overnight

Saginaw, Michigan, United States · On-site

Mid level

Make a Difference When It Matters Most. At Emergency Veterinary Care Centers (EVCC), we show up for pets and the people who love them on some of their hardest days. If you thrive in a fast-paced environment, enjoy workin…

Skills: Patient Restraint, Vital Signs Monitoring, Laboratory Sample Collection, Diagnostic Testing, Medication Administration

Emergency Veterinary Care Centers (EVCC) logoEmergency Veterinary Care Centers (EVCC)

Emergency Veterinary Assistant - Day Shift

Saginaw, Michigan, United States · On-site

Mid level

Make a Difference When It Matters Most. At Emergency Veterinary Care Centers (EVCC), we show up for pets and the people who love them on some of their hardest days. If you thrive in a fast-paced environment, enjoy workin…

Skills: Patient Restraint, Vital Signs Monitoring, Laboratory Sample Collection, Diagnostic Testing, Medication Administration

Emergency Veterinary Care Centers (EVCC) logoEmergency Veterinary Care Centers (EVCC)

Emergency Licensed Veterinary Technician- Overnight Shift

Saginaw, Michigan, United States · On-site

Mid level

Make a Difference When It Matters Most. At Emergency Veterinary Care Centers (EVCC), we show up for pets and the people who love them on some of their hardest days. If you thrive in fast-paced environments, believe teamw…

Skills: Triage, Anesthesia Monitoring, Critical Care Nursing, IV Placement, CRIs

Emergency Veterinary Care Centers (EVCC) logoEmergency Veterinary Care Centers (EVCC)

Emergency Licensed Veterinary Technician- Day Shift

Saginaw, Michigan, United States · On-site

Mid level

Make a Difference When It Matters Most. At Emergency Veterinary Care Centers (EVCC), we show up for pets and the people who love them on some of their hardest days. If you thrive in fast-paced environments, believe teamw…

Skills: Triage, Anesthesia, Critical Care Nursing, Diagnostics, Imaging

Emergency Veterinary Care Centers (EVCC) logoEmergency Veterinary Care Centers (EVCC)

Veterinary Hospital Care Assistant - Swing Shift

Saginaw, Michigan, United States · On-site

Entry level

Make a Difference Behind the Scenes. At Emergency Veterinary Care Centers (EVCC), every role matters—and our Hospital Care Assistants are no exception. They help keep our hospital clean, organized, and ready for every em…

Skills: Animal Restraint, Animal Husbandry, Sanitization, Hospital Organization, Teamwork

Emergency Veterinary Care Centers (EVCC) logoEmergency Veterinary Care Centers (EVCC)

Emergency Veterinarian Mentorship Program - Highland, IN

Highland, Indiana, United States · On-site

$125k–$150k/yr

Entry level

WHO WE ARE: Emergency Veterinary Care Centers (EVCC) is a rapidly growing group of emergency veterinary hospitals with five (soon to be six!) locations across the Midwest. Our mission is simple: expand into and support t…

Skills: Emergency Veterinary Medicine, Problem Solving, Interpersonal Skills, Client Communication, Case Discussion

Emergency Veterinary Care Centers (EVCC) logoEmergency Veterinary Care Centers (EVCC)

ER Veterinary Hospital Manager

Westville, Indiana, United States · On-site

Mid level

Lead the Team That Makes Life-Saving Care Possible. At Emergency Veterinary Care Centers (EVCC), we show up for pets and the people who love them on some of their hardest days. Behind every successful emergency hospital …

Skills: Hospital Operations, Team Development, Performance Management, Conflict Resolution, Strategic Planning

Emergency Veterinary Care Centers (EVCC) logoEmergency Veterinary Care Centers (EVCC)

Emergency Licensed Veterinary Technician - Day Shift

Kalamazoo, Michigan, United States · On-site

Mid level

Make a Difference When It Matters Most. At Emergency Veterinary Care Centers (EVCC), we show up for pets and the people who love them on some of their hardest days. If you thrive in fast-paced environments, believe teamw…

Skills: Triage, Anesthesia Monitoring, Critical Care Nursing, IV Placement, Blood Transfusions

Emergency Veterinary Care Centers (EVCC) logoEmergency Veterinary Care Centers (EVCC)

Emergency Veterinary Assistant - Day Shift

Kalamazoo, Michigan, United States · On-site

Mid level

Make a Difference When It Matters Most. Emergency Veterinary Care Centers (EVCC) is proud to bring trusted emergency-only vet care to Southwest Michigan with the opening of EVCC Kalamazoo—our fifth location and the secon…

Skills: Patient Handling, Animal Restraint, Sanitization Protocols, Patient Monitoring, Inventory Management

Emergency Veterinary Care Centers (EVCC) logoEmergency Veterinary Care Centers (EVCC)

Emergency Veterinarian New Grad Mentorship Program - Saginaw, MI

Saginaw, Michigan, United States · On-site

$125k–$150k/yr

Entry level

WHO WE ARE: EVCC is a rapidly growing group of emergency veterinary hospitals across the Midwest, started by 36 area general practice veterinarians — most of whom are still involved today. We believe in exceptional, arou…

Skills: Emergency Veterinary Medicine, Problem Solving, Interpersonal Skills, Client Relationship Management, Patient Care

Emergency Veterinary Care Centers (EVCC) logo

Emergency Client Service Representative - Swing Shift

Emergency Veterinary Care Centers (EVCC)

Saginaw, Michigan, United States • On-site

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Mid level

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  • Full-time
  • 401K Match, Health Insurance, Wellness Benefits, Flexible Work Schedules, Paid Time Off, Pet Discounts
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Act as the primary bridge between the medical team and clients, managing the front desk and ensuring a compassionate client experience. Responsibilities include processing payments, coordinating medical records, and navigating financial options for pet owners.

Requirements

Requires at least 2 years of client service experience and proficiency in computer programs and practice management software. Candidates must be able to remain calm in high-stress environments and be available for evenings, weekends, and holidays.

Full job description

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Make a Difference When It Matters Most.

At Emergency Veterinary Care Centers (EVCC), we show up for pets and the people who love them on some of their hardest days.

If you thrive in fast-paced environments, believe teamwork makes the difference, and want to work somewhere your voice truly matters — this could be your place.

IMPORTANT NOTE: Our Saginaw location is currently open Fridays 7p until Monday 730a.

Who We Are

EVCC was created by veterinarians, for veterinarians — and for the communities they serve. Founded by 36 local general practice veterinarians (many still actively involved today), we were built to support the veterinary community, not compete with it.

Our Saginaw location is proud to provide trusted, emergency-only care to the region.

But what truly defines EVCC isn’t just what we do — it’s how we do it.

WE

  • Lead with compassion
  • Support each other without ego
  • Communicate openly and professionally
  • Value every role on the team
  • Recognize that emergency medicine is demanding — and take care of our team because of it

What Life Is Like at EVCC

We genuinely care about whoever walks through our doors — whether it’s a critical patient, an anxious pet parent, or a teammate who needs support during a tough shift.

Emergency medicine is intense. It’s emotional. It’s unpredictable.

But it’s also deeply meaningful.

As a Client Service Representative, you are often the very first and last interaction a client has with our hospital. You are the steady, compassionate presence in moments of fear and uncertainty. You are not “just the front desk.” You are the heartbeat of the client experience.

Your voice matters here. Your growth is encouraged. Your role is essential.

Your Role as a Client Service Representative (CSR) - Swing

As a CSR at EVCC, you are the bridge between our medical team and the families we serve. You help create clarity in chaos, provide empathy in stressful moments, and ensure the hospital runs smoothly from the front lines.

Whether you’re new to veterinary medicine or bringing years of experience, our CSRs are the backbone of our EVCC team. If you love animals and enjoy helping people, this is an opportunity to build a meaningful, long-term career in veterinary medicine.

This shift will be bridging the gap between am and pm shifts - ideally looking for 11a-11p or 12p-12a. 

WHO WE’RE LOOKING FOR

You:

  • Are positive and approachable
  • Are a team player
  • Have excellent communication and multi-tasking skills
  • Are energized by a fast-paced environment
  • Possess a strong desire to learn and grow
WHAT YOU’LL DO
  • Anticipate client needs and provide empathetic, timely service
  • Communicate clearly and compassionately with clients and the clinical team
  • Greet clients and ensure they are seen by a doctor as promptly as possible
  • Help clients understand and navigate financial options
  • Support smooth workflow and case progression through strong teamwork
  • Coordinate with referring veterinarians and expedite medical records
  • Accurately input client and patient information
  • Process payments and maintain detailed records
  • Keep the front desk area clean, organized, and welcoming
  • Ensure clients leave with clarity, confidence, and a positive experience

This role requires emotional intelligence, resilience, organization, and heart.

QUALIFICATIONS
  • 2+ years of experience in a client service role
  • Lead or supervisory experience preferred
  • Previous veterinary experience is a bonus, but not required
  • Advanced proficiency in computer programs and practice management software
  • Ability to remain calm and compassionate in high-stress situations
  • Highly organized with strong attention to detail and multitasking skills
  • Team player with a flexible, can-do attitude
  • Availability to work evenings, weekends, and holidays as needed

How We Invest In You

We believe people do their best work when they feel valued and supported.

We offer:

  • Competitive compensation (depending on experience) including base and 401K match
  • Comprehensive health and wellness benefits that start on day one
  • Flexible work schedules to support your life outside of work
  • Paid Time Off (PTO) because we truly believe in TREAT YOUR SELF mentality 
  • Pet Discounts because your furry friends matter too 
  • A BIG focus on learning and growing, we offer continuing education (CE) allowance, so we are always delivering state of the art medicine to our patients 
  • Mentorship and real career growth opportunities  
  • And the little (big) things, like comfy scrubs and cool EVCC swag

If You’re Looking For…

A hospital where:
  • Your skills are respected
  • Your growth is supported
  • Your team has your back
  • Your work truly matters

We’d love to meet you.

Learn more at www.evcc.com or contact our clinic staff recruiter, Ashley, [email protected] for more information.

#IH

Related keywords

Veterinary MedicineEmergency CareClient Service RepresentativePractice Management SoftwareMedical RecordsPatient InformationCustomer ExperienceSaginawSwing ShiftHealthcare Administration

About Emergency Veterinary Care Centers (EVCC)

LinkedInVisit site

Become the best version of YOU in your veterinary career with EVCC!

Industry
Veterinary Services
Company size
51-200 employees
Founded
2001
Headquarters
Westville, Indiana
LinkedIn followers
1,260

At Emergency Veterinary Care Centers (EVCC), our mission is to expand and support communities lacking easily accessible emergency veterinary services. Operating 24 hours a day, 365 days a year, our hospitals cater to the pets of Northern Indiana, Southern Michigan, and Eastern Illinois. With existing locations in Highland, IN, Westville, IN, Mishawaka, IN, Holland, MI, and Kalamazoo, MI, we are dedicated to delivering top-tier emergency veterinary care to communities in need. Our focus lies on emergency medicine, offering a comprehensive range of services including urgent and emergency surgeries, on-site diagnostics, 24/7 hospitalization, and advanced imaging such as ultrasound. At EVCC, we understand that investing in our team is crucial to our ongoing success. That's why we prioritize professional development through initiatives like our Student Experiences program. Pre-veterinary, veterinary, and veterinary technician students can participate in summer apprenticeships, while upper-division students have opportunities to serve as on-campus ambassadors or apply for externship positions. Post-graduation, we provide mentorship options and comprehensive training programs to support our new team members as they transition into their roles. Our commitment to ongoing education extends throughout our team members' careers, with expanding opportunities for professional growth and leadership roles. Explore available career opportunities with EVCC by visiting our careers page at https://evcc.com/jobs/. Join us in making a difference in the lives of pets and their owners in our communities.

Offices: 1645 US-421, Westville, Indiana 46391, US · 6289 W Main St, Kalamazoo, Michigan 49009, US · 2427 Ridge Rd, Highland, Indiana 46322, US · 5714 North Main Street, Mishawaka, Indiana 46545, US · 369 136th Ave, Holland, Michigan 49424, US

emergencyveterinarycritical careadvanced imagingonsite laboratorysurgerypain managementAAHA accreditedcompassion24/7 Hospitalization
View all jobs at Emergency Veterinary Care Centers (EVCC)

About Emergency Veterinary Care Centers (EVCC)

LinkedInVisit site

Become the best version of YOU in your veterinary career with EVCC!

Industry
Veterinary Services
Company size
51-200 employees
Founded
2001
Headquarters
Westville, Indiana
LinkedIn followers
1,260

At Emergency Veterinary Care Centers (EVCC), our mission is to expand and support communities lacking easily accessible emergency veterinary services. Operating 24 hours a day, 365 days a year, our hospitals cater to the pets of Northern Indiana, Southern Michigan, and Eastern Illinois. With existing locations in Highland, IN, Westville, IN, Mishawaka, IN, Holland, MI, and Kalamazoo, MI, we are dedicated to delivering top-tier emergency veterinary care to communities in need. Our focus lies on emergency medicine, offering a comprehensive range of services including urgent and emergency surgeries, on-site diagnostics, 24/7 hospitalization, and advanced imaging such as ultrasound. At EVCC, we understand that investing in our team is crucial to our ongoing success. That's why we prioritize professional development through initiatives like our Student Experiences program. Pre-veterinary, veterinary, and veterinary technician students can participate in summer apprenticeships, while upper-division students have opportunities to serve as on-campus ambassadors or apply for externship positions. Post-graduation, we provide mentorship options and comprehensive training programs to support our new team members as they transition into their roles. Our commitment to ongoing education extends throughout our team members' careers, with expanding opportunities for professional growth and leadership roles. Explore available career opportunities with EVCC by visiting our careers page at https://evcc.com/jobs/. Join us in making a difference in the lives of pets and their owners in our communities.

Offices: 1645 US-421, Westville, Indiana 46391, US · 6289 W Main St, Kalamazoo, Michigan 49009, US · 2427 Ridge Rd, Highland, Indiana 46322, US · 5714 North Main Street, Mishawaka, Indiana 46545, US · 369 136th Ave, Holland, Michigan 49424, US

emergencyveterinarycritical careadvanced imagingonsite laboratorysurgerypain managementAAHA accreditedcompassion24/7 Hospitalization
View all jobs at Emergency Veterinary Care Centers (EVCC)

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