Edgewater Federal Solutions, Inc.Albuquerque, New Mexico, United States · Hybrid
Overview Edgewater Federal Solutions is seeking a Help Desk Specialist to support the IT program at a major national laboratory. The service desk consist of a centralized service desk and related roles tied to user suppo…
Skills: Remote IT Support, Troubleshooting, Ticketing Systems, Knowledgebase Management, Customer Service
Edgewater Federal Solutions, Inc.Huntsville, Alabama, United States · On-site
Overview Edgewater Federal Solutions is currently seeking a Cross Domain Print Engineer. You will be responsible for maintaining, documenting, upgrading, and patching the cross-domain printing and file transfer systems w…
Skills: Cross Domain Solutions, Linux Administration, Windows Printing Services, Red Hat Linux, SE Linux
Edgewater Federal Solutions, Inc.Pocatello, Idaho, United States · On-site
Overview Edgewater Federal Solutions is seeking a Windows Systems Engineer III to support our team in Pocatello, ID. As a Windows Systems Engineer, you will be part of a team that is responsible for installing, maintaini…
Skills: Windows Systems Engineering, Microsoft Configuration Manager, Hyper-V, VMware, SQL Server
Edgewater Federal Solutions, Inc.Huntsville, Alabama, United States · On-site
Overview Edgewater Federal Solutions is currently seeking a Systems Engineer II (Backups) to join our team in Pocatello, ID or in Huntsville, AL. You will be responsible for design, deployment, testing, certification, pa…
Skills: Enterprise Backup and Recovery, Cohesity, NetBackup, Storage Area Network (SAN), Network Attached Storage (NAS)
Edgewater Federal Solutions, Inc.Albuquerque, New Mexico, United States · On-site
Overview Edgewater Federal Solutions is seeking a Senior PC Technician to support a major national laboratory. Responsibilities Provide essential support across various computing environments, including Windows, Mac, mob…
Skills: Windows System Administration, Mac OS Support, Linux, Network Administration, Cyber Security
Edgewater Federal Solutions, Inc.Albuquerque, New Mexico, United States · On-site
Overview Edgewater Federal Solutions is seeking a Senior DevOps Engineer to support a major national laboratory. The successful candidate will support the Systems Design and Architecture Department design and develop hig…
Skills: DevOps, CI/CD, Linux/Unix Administration, Python, Ansible
Edgewater Federal Solutions, Inc.Albuquerque, New Mexico, United States · On-site
Overview Edgewater Federal Solutions is seeking a Senior DevOps Engineer to support a major national laboratory. The successful candidate will support the Systems Design and Architecture Department design and develop hig…
Skills: DevOps, CI/CD, Linux/Unix Administration, Python, Ansible
Edgewater Federal Solutions, Inc.Albuquerque, New Mexico, United States · On-site
Overview Edgewater Federal Solutions is seeking a Senior DevOps Engineer to support a major national laboratory. The successful candidate will support the Systems Design and Architecture Department design and develop hig…
Skills: DevOps, CI/CD, Linux/Unix Administration, Python, Ansible
Edgewater Federal Solutions, Inc.Albuquerque, New Mexico, United States · On-site
Overview Edgewater Federal Solutions is seeking a Application Development Operations Manager to support a major national laboratory. The Application Development Operations Manager is a senior leadership role responsible …
Skills: Operations Management, Workforce Planning, Technical Leadership, DevOps, CI/CD
Edgewater Federal Solutions, Inc.Albuquerque, New Mexico, United States · On-site
Overview Edgewater Federal Solutions is seeking a Test Engineer to support a major national laboratory. The successful candidate will support the expertise in R&D across many disciplines including large-scale software en…
Skills: Software Testing, Python, Automated Test Tools, Test Case Design, Risk Management
Edgewater Federal Solutions, Inc.Albuquerque, New Mexico, United States · On-site
Overview Edgewater Federal Solutions is a Senior Application Programmer to support a major national laboratory. We have expertise in R&D across many disciplines including large-scale software engineering, computer scienc…
Skills: C/C++, Java, Python, Object-Oriented Programming, Software Testing
Edgewater Federal Solutions, Inc.Albuquerque, New Mexico, United States · On-site
Overview Edgewater Federal Solutions is seeking a Telecommunications Infrastructure Design Technician to support a major national laboratory. Under minimal supervision, the Technician applies advanced technical and opera…
Skills: Infrastructure Cabling, Voice and Data Circuit Testing, VoIP, Telecommunications Design, Circuit Documentation
Edgewater Federal Solutions, Inc.Albuquerque, New Mexico, United States · Hybrid
Overview Edgewater Federal Solutions is seeking a COTS Automation Engineer to support a major national laboratory. The successful candidate be responsible for developing, deploying, and maintaining a suite of Commercial …
Skills: Windows System Administration, Linux System Administration, Ansible, COTS Application Deployment, Agile Scrum
Edgewater Federal Solutions, Inc.District of Columbia, United States · On-site
$165k–$173k/yr
Overview Edgewater Federal Solutions is seeking a Senior Systems Engineer / Exchange Online Administrator to support a hybrid Microsoft Exchange environment, including on-premises Exchange Server and Exchange Online with…
Skills: Microsoft Exchange Online, Exchange Server, PowerShell Scripting, Microsoft 365 Admin Center, Microsoft Entra ID
Edgewater Federal Solutions, Inc.District of Columbia, United States · On-site
$152k–$162k/yr
Overview The DevSecOps Architect will play a crucial role in our organization's initiative to develop and deploy an examiner workflow tool to replace and enhance a legacy system leveraging AWS GovCloud services. This pos…
Skills: AWS GovCloud, DevSecOps, Terraform, Python, Bash
Edgewater Federal Solutions, Inc.United States · On-site
Overview Edgewater Federal Solutions is seeking a Solutions Architect 4 to support a major national laboratory. Responsibilities Advise on the Databricks reference architecture covering Lakeflow, Delta Lake, Unity Catalo…
Skills: Databricks, Delta Lake, Unity Catalog, Python, SQL
Edgewater Federal Solutions, Inc.District of Columbia, United States · On-site
$166k–$175k/yr
Overview The Platform Engineer supports secure, innovative hybrid infrastructure for a mission-critical federal environment. This role is responsible for helping architect, deploy, and manage AWS GovCloud and on-premises…
Skills: AWS GovCloud, Kubernetes, VMware vSphere, Terraform, GitLab CI/CD
Edgewater Federal Solutions, Inc.District of Columbia, United States · On-site
$116k–$122k/yr
Overview The Board's Division of Information Technology is seeking an experienced Senior Cloud-based Endpoint Management Engineer to join our Tier 2/3 organization supporting the End Point Engineering and Operations team…
Skills: Microsoft Intune, Jamf, Apple Business Manager, iOS/iPadOS Management, Microsoft 365
Edgewater Federal Solutions, Inc.Albuquerque, New Mexico, United States · On-site
Overview Edgewater Federal Solutions is seeking a Classified Support Technician to help support a major national laboratory. The qualified candidate shall resolve incidents, service requests, and problems associated with…
Skills: PC Operations, Hardware Troubleshooting, Network Settings, MS Office, Customer Help Desk
Edgewater Federal Solutions, Inc.District of Columbia, United States · On-site
Overview The Project Manager is responsible for coordinating and overseeing designated tasks, deliverables, and personnel within their assigned scope of work. A primary objective of this role is to effectively translate …
Skills: Project Management, Budget Development, Risk Management, Quality Assurance, Technical Writing
Edgewater Federal Solutions, Inc.
Albuquerque, New Mexico, United States • Hybrid
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Provide remote technical support and troubleshooting for end-users via phone, chat, and email. Maintain the internal knowledgebase and route complex incidents to the appropriate IT support groups.
Requires a high school diploma and at least one year of related experience, along with US citizenship and the ability to obtain a DOE clearance. Proficiency in PC operations, MS Office, and a typing speed of at least 35 WPM are required.
Edgewater Federal Solutions is seeking a Help Desk Specialist to support the IT program at a major national laboratory.
The service desk consist of a centralized service desk and related roles tied to user support with IT services and systems. The centralized service desk is the entry point and owner of first tiers of support (Based on Information Technology Infrastructure Library's definition of tiers). Requests are received via phone calls, emails, chats, and web submittals. The service desk is responsible for (1) delivering remote IT support (2) creating, maintaining, and using knowledge articles and (3) performing basic troubleshooting to resolve, capture, report, or route incidents and requests.
Required:
Desired:
*Telecommuting, or hybrid work, will be considered on a case by case basis at the discretion of the service manager
A+, NET+, ACMT, Microsoft Fundamentals, etc., ITIL v4 Foundations Certification, KCS Foundations, CompTia Certifications, ACSP or JAMF Certs
Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.
It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.
Our People...Your Edge
Edgewater Federal Solutions was founded in 2002 with the mission of being the best IT consulting company possible for our government clients, our contracting partners and our employees. We give you the opportunity to achieve contracting compliance without sacrificing quality. Our business has grown steadily, supporting several federal organizations across the U.S. Our success is based on deep institutional knowledge of such entities as the Department of Energy and our unparalleled team of experts in every aspect of the IT life cycle, from program/project management to system/network operations to cyber security. It is this team that inspired the Edgewater slogan, “Our People ... Your Edge.” The majority of our employees currently have or have previously held a top secret clearance, and many have advanced degrees and certifications in their specialties. Whether a CIO needs to implement a major system integration or a cabinet-level agency wants policy support and governance, Edgewater brings in the optimal combination of talent and knowledge for maximum efficiency and effectiveness. How do we attract such highly qualified people to our team? By offering compensation that matches or exceeds others in the industry. This, along with Edgewater's stability and extensive experience within government, fosters a sense of confidence, commitment and loyalty in our employees. Our corporate culture breeds success, which in turn engenders your success.
Offices: 5280 Corporate Dr, Suite C130, Frederick, Maryland 21703, US · 6605 Uptown Blvd NE, Suite 140, Albuquerque, New Mexico 87110, US · 850 W Quinn Rd, Suite C, Pocatello, Idaho 83202, US · 11911 Freedom Dr, 9th Floor, Reston, Virginia 20190, US
Our People...Your Edge
Edgewater Federal Solutions was founded in 2002 with the mission of being the best IT consulting company possible for our government clients, our contracting partners and our employees. We give you the opportunity to achieve contracting compliance without sacrificing quality. Our business has grown steadily, supporting several federal organizations across the U.S. Our success is based on deep institutional knowledge of such entities as the Department of Energy and our unparalleled team of experts in every aspect of the IT life cycle, from program/project management to system/network operations to cyber security. It is this team that inspired the Edgewater slogan, “Our People ... Your Edge.” The majority of our employees currently have or have previously held a top secret clearance, and many have advanced degrees and certifications in their specialties. Whether a CIO needs to implement a major system integration or a cabinet-level agency wants policy support and governance, Edgewater brings in the optimal combination of talent and knowledge for maximum efficiency and effectiveness. How do we attract such highly qualified people to our team? By offering compensation that matches or exceeds others in the industry. This, along with Edgewater's stability and extensive experience within government, fosters a sense of confidence, commitment and loyalty in our employees. Our corporate culture breeds success, which in turn engenders your success.
Offices: 5280 Corporate Dr, Suite C130, Frederick, Maryland 21703, US · 6605 Uptown Blvd NE, Suite 140, Albuquerque, New Mexico 87110, US · 850 W Quinn Rd, Suite C, Pocatello, Idaho 83202, US · 11911 Freedom Dr, 9th Floor, Reston, Virginia 20190, US