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Donmar Warehouse logoDonmar Warehouse

Senior Individual Giving Manager (SIGM)

City of Westminster, England, United Kingdom · On-site

Mid level

Senior Individual Giving Manager (SIGM) Application Deadline: 6 July 2026 Department: Development - Individual Giving Employment Type: Full Time Location: Donmar Warehouse Office Compensation: £45,000 / year Description …

Skills: Fundraising, Relationship Management, Membership Management, Line Management, CRM Management

Donmar Warehouse logo

Senior Individual Giving Manager (SIGM)

Donmar Warehouse

City of Westminster, England, United Kingdom • On-site

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Mid level

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  • Full-time
  • Enhanced holiday scheme with 25 days a year, Birthday day off, Enhanced employer pension contribution of 6%, Employee Assistance Programme, Discount at the Donmar bar on food and drinks, All staff training and professional development programme
  • Posted 8d ago
  • Apply by Jul 6
  • ~40 hrs/week

Responsibilities

The role involves leading the planning and delivery of the membership scheme and managing a portfolio of high-value donors and patrons. Additionally, the manager oversees the Individual Giving team and collaborates with leadership to implement the overall individual giving strategy.

Requirements

Candidates need at least 3 years of experience in managing high-value relationships and supporter schemes, along with proven line-management skills. Proficiency with CRM systems and email marketing platforms is also required.

Full job description

Senior Individual Giving Manager (SIGM)

Application Deadline: 6 July 2026

Department: Development - Individual Giving

Employment Type: Full Time

Location: Donmar Warehouse Office

Compensation: £45,000 / year



Description

We are looking for a dedicated Senior Individual Giving Manager (SIGM) who has a passion for theatre and the arts and wants to contribute to fundraising for exceptional productions in a powerfully intimate space.


Key Responsibilities

Each year the Donmar raises around half of its annual income from fundraising, from a combination of individual supporters, corporate partners, and trusts & foundations. The Development team is formed of 11 individuals and Individual Giving is responsible for around half of the Development target.

The Senior Individual Giving Manager plays a vital role, delivering excellent customer service to individual supporters; leading on planning and delivery for the Donmar’s membership scheme; building, developing and maintaining relationships with Patrons up to £6,500, as well as looking after their own portfolio of Major Donors, securing gifts towards our productions and participation programmes.

Working closely with the Head of Philanthropy, this role is also responsible for the smooth and efficient running of the Individual Giving team, working with the Membership Officer and Development Assistant (Individual Giving) to establish processes, and overseeing internal and external communications; building and maintaining a prospect and upgrade pipeline, and leading on the delivery of campaigns. The Senior Individual Giving Manager is a key user of our CRM (Spektrix) within the Development team and will work with the Development and Audiences teams to ensure best practice.

The Senior Individual Giving Manager will also work closely with the Head of Philanthropy and Director of Strategic Development and Fundraising to deliver the individual giving strategy, carrying out regular research and benchmarking and identifying further income opportunities.

While experience in the arts sector is an advantage, it is not a prerequisite, and we welcome candidates with a diverse background in fundraising.




Experience

  • Minimum 3 years of experience in managing and developing high-value relationships, including securing financial support and/or membership income
  • Significant experience managing a membership, loyalty, subscription, regular giving or similar supporter scheme
  • Experience of line-management
  • Experience of working with a CRM system and email marketing platform such as DotDigital, Wordfly or Mailchimp


Benefits

  • Enhanced holiday scheme with 25 days a year (pro rata) excluding Bank Holidays
  • Birthday day off
  • Enhanced employer pension contribution of 6% as part of the Donmar's stakeholder pension scheme
  • Employee Assistance Programme
  • Discount at the Donmar bar on food and drinks
  • All staff training and professional development programme
  • Complimentary tickets to attend performances at the Donmar
  • Company lunches twice a production
  • Travel loan
  • Subsidised gym membership
  • Cycle scheme
  • Eye test vouchers

Please note, some of these are available once you have successfully passed your probation, and all discretionary benefits are subject to change.




Related keywords

Individual GivingPhilanthropySpektrixDotDigitalWordflyMailchimpCRMArts SectorTheatreMajor DonorsMembership SchemeFundraising StrategyDonor PipelineBenchmarking

About Donmar Warehouse

LinkedInVisit site

The Donmar is an intimate 251-seat, not-for-profit theatre in Covent Garden; right at the heart of London’s West End.

Industry
Theater Companies
Company size
51-200 employees
Headquarters
London
LinkedIn followers
6,190

The Donmar is an intimate 251-seat, subsidised theatre in Covent Garden; right at the heart of London’s West End. It is internationally renowned as one of the world’s principal producing theatres, having won over 100 major awards during its 24-year history. The Donmar Warehouse is a registered charity number 284262.

Offices: 41 Earlham Street, London, WC2H 9LX, GB

Performing ArtsTheatreNon Profit
View all jobs at Donmar Warehouse

About Donmar Warehouse

LinkedInVisit site

The Donmar is an intimate 251-seat, not-for-profit theatre in Covent Garden; right at the heart of London’s West End.

Industry
Theater Companies
Company size
51-200 employees
Headquarters
London
LinkedIn followers
6,190

The Donmar is an intimate 251-seat, subsidised theatre in Covent Garden; right at the heart of London’s West End. It is internationally renowned as one of the world’s principal producing theatres, having won over 100 major awards during its 24-year history. The Donmar Warehouse is a registered charity number 284262.

Offices: 41 Earlham Street, London, WC2H 9LX, GB

Performing ArtsTheatreNon Profit
View all jobs at Donmar Warehouse

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