Senior Individual Giving Manager (SIGM)
Application Deadline: 6 July 2026
Department: Development - Individual Giving
Employment Type: Full Time
Location: Donmar Warehouse Office
Compensation: £45,000 / year
Description
We are looking for a dedicated Senior Individual Giving Manager (SIGM) who has a passion for theatre and the arts and wants to contribute to fundraising for exceptional productions in a powerfully intimate space.
Key Responsibilities
Each year the Donmar raises around half of its annual income from fundraising, from a combination of individual supporters, corporate partners, and trusts & foundations. The Development team is formed of 11 individuals and Individual Giving is responsible for around half of the Development target.
The Senior Individual Giving Manager plays a vital role, delivering excellent customer service to individual supporters; leading on planning and delivery for the Donmar’s membership scheme; building, developing and maintaining relationships with Patrons up to £6,500, as well as looking after their own portfolio of Major Donors, securing gifts towards our productions and participation programmes.
Working closely with the Head of Philanthropy, this role is also responsible for the smooth and efficient running of the Individual Giving team, working with the Membership Officer and Development Assistant (Individual Giving) to establish processes, and overseeing internal and external communications; building and maintaining a prospect and upgrade pipeline, and leading on the delivery of campaigns. The Senior Individual Giving Manager is a key user of our CRM (Spektrix) within the Development team and will work with the Development and Audiences teams to ensure best practice.
The Senior Individual Giving Manager will also work closely with the Head of Philanthropy and Director of Strategic Development and Fundraising to deliver the individual giving strategy, carrying out regular research and benchmarking and identifying further income opportunities.
While experience in the arts sector is an advantage, it is not a prerequisite, and we welcome candidates with a diverse background in fundraising.
Experience
- Minimum 3 years of experience in managing and developing high-value relationships, including securing financial support and/or membership income
- Significant experience managing a membership, loyalty, subscription, regular giving or similar supporter scheme
- Experience of line-management
- Experience of working with a CRM system and email marketing platform such as DotDigital, Wordfly or Mailchimp
Benefits
- Enhanced holiday scheme with 25 days a year (pro rata) excluding Bank Holidays
- Birthday day off
- Enhanced employer pension contribution of 6% as part of the Donmar's stakeholder pension scheme
- Employee Assistance Programme
- Discount at the Donmar bar on food and drinks
- All staff training and professional development programme
- Complimentary tickets to attend performances at the Donmar
- Company lunches twice a production
- Travel loan
- Subsidised gym membership
- Cycle scheme
- Eye test vouchers
Please note, some of these are available once you have successfully passed your probation, and all discretionary benefits are subject to change.