Customer Service Representative Location: N25 W23040 Paul Road, Pewaukee, WI 53072 Work Hours: 8:00 AM to 5:00 PM, Monday through Friday Competitive Compensation Make the Right Connection—Build Your Career with Dix…
Skills: Customer Service, Order Entry, Quoting, Accounts Receivable, Invoicing
Manufacturing Engineer Location: N25 W23040 Paul Road, Pewaukee, WI 53072 Work Hours: 8:00 AM – 5:00 PM, Monday through Friday Competitive Compensation Make the Right Connection—Build Your Career with Dixon! …
Gaston County, North Carolina, United States · On-site
Entry level
Assembler Location: 2925 Chief Court, Dallas, NC 28034 Shift: 6:30 AM - 3:00 PM, Monday through Friday Competitive Compensation Make the Right Connection—Build Your Career with Dixon! The Dixon Group is looking for…
Skills: Blueprint reading, Schematic interpretation, Hand tools, Power tools, Quality control
East Hempfield Township, Pennsylvania, United States · On-site
Mid level
CNC Operator II Location: 801 Stony Battery Road, Landisville, PA 17538 Work Hours: 6:30 AM - 3:00 PM, Monday through Friday Competitive Compensation Bearon, a proud affiliate of The Dixon Group, is looking for a CNC Ope…
Queen Anne's County, Maryland, United States · On-site
$17/hr–$20/hr
Entry level
Assembler Location: 203A Log Canoe Circle, Stevensville, MD, 21666 Work Hours: 7:30 AM - 4:00 PM, Monday through Friday Pay Range: $17.00 - $20.00/Hour Hydrasearch, a proud affiliate of The Dixon Group is looking for an …
Senior Welder Location: 250 Dixon Drive, Chestertown, MD 21620 Work Hours: 6:00 AM - 2:30 PM, Monday through Friday Pay Range: $30.00 - $35.00/Hour Make the Right Connection—Build Your Career with Dixon! The Dixon …
Queen Anne's County, Maryland, United States · On-site
$90k–$110k/yr
Senior
Senior Project Engineer Location: 203A Log Canoe Circle, Stevensville, MD 21666-2128 Work Hours: 8:00 AM to 5:00 PM, Monday through Friday Salary: $90,000 - $110,000/yr. We do not provide sponsorships to work in the Unit…
Queen Anne's County, Maryland, United States · On-site
$116k–$156k/yr
Senior+
Sr. / Principal Welding Process Engineer Location: 203A Log Canoe Circle, Stevensville, MD 21666-2128 Work Hours: 8:00 AM to 5:00 PM, Monday through Friday Salary: $116,000 - $156,000/yr. We do not provide sponsorships t…
Welder Assembler Location: 250 Dixon Drive, Chestertown, MD 21620 Work Hours: 6:00 AM - 2:30 PM, Monday through Friday Pay Range: $17.00 - $18.00/Hour Make the Right Connection—Build Your Career with Dixon! The Dix…
Skills: Production Assembly, Mechanical Aptitude, Hand Tools, Reading Production Prints, Sandblasting
Queen Anne's County, Maryland, United States · On-site
$22/hr–$30/hr
Entry level
Quality Control Inspector Location: 203A Log Canoe Circle, Stevensville, MD 21666-2128 Work Hours: 8:00 AM to 4:30 PM, Monday through Friday Salary Range: $22 - $30/hr Hydrasearch is seeking a Quality Control Inspector t…
Queen Anne's County, Maryland, United States · On-site
$70k–$110k/yr
Mid level
Design Engineer Location: 203A Log Canoe Circle, Stevensville, MD 21666-2128 Work Hours: 8:00 AM to 5:00 PM, Monday through Friday Salary Range: $70,000 - $110,000/yr Hydrasearch is seeking a Design Engineer to join our …
Skills: 3D CAD Modeling, Mechanical Design, GD&T, ASME Y14.5, PDM Systems
Queen Anne's County, Maryland, United States · On-site
$17/hr–$19/hr
Mid level
Saw Operator Location: 203A Log Canoe Circle, Stevensville, MD 21666-2128 Work Hours: 6:30 AM to 3:00 PM, Monday through Friday Hourly Rate: $17 - $19/hr Hydrasearch is looking for a Saw Operator to join our team in Stev…
Welder Location: 250 Dixon Drive, Chestertown, MD 21620 Work Hours: 6:00 AM -2:30 PM, Monday through Friday Pay Range: $21-$31/Hour Make the Right Connection—Build Your Career with Dixon! The Dixon Group is seeking…
Production Maintenance Tech Location: 6525 Homestead Road, Houston, TX 77028 Work Hours: 6:00 AM-2:30 PM, Monday through Friday Competitive Compensation Make the Right Connection—Build Your Career with Dixon! The D…
Landisville, Pennsylvania, United States · On-site
Mid level
CNC Programmer Location: 801 Stony Battery Road, Landisville, PA 17538 Work Hours: 6:30 AM - 3:00 PM, Monday through Friday Competitive Compensation Bearon, a proud affiliate of The Dixon Group is looking for a CNC Progr…
Skills: CNC Programming, Mastercam, 3D Milling, Blueprint Reading, Shop Mathematics
Senior Human Resource Manager Location: 1 Dixon Square, Chestertown, MD 21620 Shift: 8:00 AM- 5:00 PM, Monday through Friday Pay Range: $80,000-$120,0000 Make the Right Connection—Build Your Career with Dixon! The …
Human Resources Assistant Location: 1 Dixon Square, Chestertown, MD 21620 Shift Hours: 8:00 AM- 5:00 PM, Monday through Friday Pay Range: $45,000-$60,000 Make the Right Connection—Build Your Career with Dixon! The …
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Full-time
associate degree, bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, Competitive Salary, Bonus Programs, 401K Retirement Plan
Posted 2d ago
~40 hrs/week
Responsibilities
The representative will provide professional support to internal and external customers by processing orders, quotes, and resolving service issues. Additional duties include managing accounts receivable, invoicing, and maintaining accurate customer records.
Requirements
Candidates should have an associate's degree or equivalent experience with at least 2 years in customer service or administration. Proficiency in Microsoft Office and strong organizational skills are required, while a bachelor's degree and ERP experience are preferred.
Full job description
Customer Service Representative Location: N25 W23040 Paul Road, Pewaukee, WI 53072 Work Hours: 8:00 AM to 5:00 PM, Monday through Friday Competitive Compensation
Make the Right Connection—Build Your Career with Dixon!
The Dixon Group is looking for a Customer Service Representative to join our team in Pewaukee, WI! The Customer Service Representative will provide superior customer service to both external and internal customers. Responsibilities include entering orders and quotes, resolving product or service issues, and following up with customers to ensure their needs are satisfied. Additional responsibilities include accounts receivable functions, customer invoicing, file maintenance, and various special projects as needed.
At The Dixon Group, we value the contributions of our Military Veterans and proudly employ our nation’s heroes. Veterans are strongly encouraged to apply.
What You'll Do:
Provide timely, professional support to internal teams and external customers
Respond to customer inquiries via phone and email
Prepare, deliver, and follow up on customer quotations
Enter and process customer orders accurately, including pricing and lead times
Resolve customer concerns and escalate issues when appropriate
Support accounts receivable activities, including invoicing and basic follow-up
Maintain accurate records, files, and customer data
Assist with special projects and process improvements as needed
What We're Looking For:
Associate’s degree or equivalent experience
2+ years of customer service, administrative, or related experience
Strong communication and interpersonal skills, with an emphasis on active listening
High level of attention to detail and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency in Microsoft Office (Word, Excel, Outlook) and general computer applications
Preferred Qualifications:
Bachelor’s degree in a related field
3–5 years of relevant experience in a customer service or office setting
Experience with quoting, order entry, or ERP systems
What We Offer:
Medical, dental, and vision insurance for you and your family
Competitive salary
Bonus programs
401K retirement plan
Training opportunities
Tuition reimbursement
Paid vacation, PTO, and holidays
Gym reimbursements, and more!
Who We Are: The Dixon Group is a global, family-owned manufacturing company with a history of over 100 years of operation in the U.S.A. Based in Chestertown, Maryland, with distribution centers located worldwide. The company has a diverse workforce and a strong values-based culture. As an innovator in the hose coupling industry, our mission is to provide real solutions for our customers while fostering a supportive and collaborative work environment.
Join us and be a part of a team that values your contributions and supports your goals!
The Dixon Group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. Accordingly, to the fullest extent required by applicable law, The Dixon Group strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons.
The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)
Dixon, founded in 1916, is a premier manufacturer and supplier of hose couplings, valves, dry-disconnects, swivels, and other fluid transfer and control products. The company’s global reach includes a wide range of products for numerous industries including petroleum exploration, refining, transportation, chemical processing, food & beverage, steel, fire protection, construction, mining and manufacturing. Dixon’s strategic objective is to create solutions that make products safer, leak-free, longer lasting, and always available.
Offices: 1 Dixon Square, Chestertown, Maryland 21620, US
Industrial EngineeringRenewable EnergyMechanical EngineeringOil and GasProfessional ServicesIndustrialEnergyWholesaleProduct DesignManufacturing
Dixon, founded in 1916, is a premier manufacturer and supplier of hose couplings, valves, dry-disconnects, swivels, and other fluid transfer and control products. The company’s global reach includes a wide range of products for numerous industries including petroleum exploration, refining, transportation, chemical processing, food & beverage, steel, fire protection, construction, mining and manufacturing. Dixon’s strategic objective is to create solutions that make products safer, leak-free, longer lasting, and always available.
Offices: 1 Dixon Square, Chestertown, Maryland 21620, US
Industrial EngineeringRenewable EnergyMechanical EngineeringOil and GasProfessional ServicesIndustrialEnergyWholesaleProduct DesignManufacturing