Cairo, Cairo, Egypt · On-site
Monitor and evaluate inbound and outbound calls, chats, and emails. Conduct quality audits using established scorecards and quality standards. Provide constructive feedback and coaching recommendations to agents Collabor…
Skills: Quality Assurance, Call Monitoring, Coaching, Analytical Skills, Problem Solving
Cairo, Cairo, Egypt · On-site
مساعدة الصيدلي في إدارة وتشغيل الصيدلية من خلال خدمة العملاء، تجهيز الأدوية، تنظيم المنتجات، ومتابعة المخزون لضمان سير العمل بكفاءة وتقديم خدمة صحية متميزة للعملاء. 1. خدمة العملاء استقبال العملاء داخل الصيدلية والترحيب …
Skills: Customer Service, Medication Preparation, Inventory Management, Pharmacy Operations, Sales
Cairo, Cairo, Egypt · On-site
. توصيل الطلبات استلام الطلبات من الصيدلية والتأكد من مطابقتها للفواتير. توصيل الطلبات إلى العملاء في الوقت المحدد. التأكد من تسليم الطلبات بشكل صحيح وآمن. . التعامل مع العملاء التعامل مع العملاء بأسلوب مهذب واحترافي. تح…
Skills: Delivery Management, Customer Service, Cash Handling, Route Optimization, Time Management
Cairo, Cairo, Egypt · On-site
. توصيل الطلبات استلام الطلبات من الصيدلية والتأكد من مطابقتها للفواتير. توصيل الطلبات إلى العملاء في الوقت المحدد. التأكد من تسليم الطلبات بشكل صحيح وآمن. . التعامل مع العملاء التعامل مع العملاء بأسلوب مهذب واحترافي. تح…
Skills: Delivery Management, Customer Service, Cash Handling, Route Optimization, Time Management
Cairo, Cairo, Egypt · On-site
. توصيل الطلبات استلام الطلبات من الصيدلية والتأكد من مطابقتها للفواتير. توصيل الطلبات إلى العملاء في الوقت المحدد. التأكد من تسليم الطلبات بشكل صحيح وآمن. . التعامل مع العملاء التعامل مع العملاء بأسلوب مهذب واحترافي. تح…
Skills: Delivery Management, Customer Service, Cash Handling, Route Optimization, Time Management
Nasr City, Cairo, Egypt · On-site
. توصيل الطلبات استلام الطلبات من الصيدلية والتأكد من مطابقتها للفواتير. توصيل الطلبات إلى العملاء في الوقت المحدد. التأكد من تسليم الطلبات بشكل صحيح وآمن. . التعامل مع العملاء التعامل مع العملاء بأسلوب مهذب واحترافي. تح…
Skills: Delivery, Customer Service, Cash Handling, Route Navigation, Time Management
Cairo, Cairo, Egypt · On-site
استلام الطلبات من الصيدلية والتأكد من مطابقتها للفواتير. توصيل الطلبات إلى العملاء في الوقت المحدد. التأكد من تسليم الطلبات بشكل صحيح وآمن. . التعامل مع العملاء التعامل مع العملاء بأسلوب مهذب واحترافي. تحصيل قيمة الطلبات…
Skills: Delivery Management, Customer Service, Cash Handling, Time Management, Route Optimization
Cairo, Cairo, Egypt · On-site
. توصيل الطلبات استلام الطلبات من الصيدلية والتأكد من مطابقتها للفواتير. توصيل الطلبات إلى العملاء في الوقت المحدد. التأكد من تسليم الطلبات بشكل صحيح وآمن. . التعامل مع العملاء التعامل مع العملاء بأسلوب مهذب واحترافي. تح…
Skills: Delivery Management, Customer Service, Cash Handling, Route Optimization, Time Management
Cairo, Cairo, Egypt · On-site
. توصيل الطلبات استلام الطلبات من الصيدلية والتأكد من مطابقتها للفواتير. توصيل الطلبات إلى العملاء في الوقت المحدد. التأكد من تسليم الطلبات بشكل صحيح وآمن. . التعامل مع العملاء التعامل مع العملاء بأسلوب مهذب واحترافي. تح…
Skills: Delivery Management, Customer Service, Cash Handling, Route Optimization, Time Management
Cairo, Cairo, Egypt · On-site
Operational Management Distribute overall and sub-targets received from the Area Manager fairly among shifts and team members. Plan and coordinate shift schedules to ensure adequate staffing levels; submit finalized sche…
Skills: Leadership, Team Management, Problem Solving, Decision Making, Attention To Detail
Cairo, Cairo, Egypt · On-site
Assist pharmacists in daily pharmacy operations. Support dispensing and labeling medications accurately. Learn patient counseling techniques for OTC and prescription products. Participate in skincare, hair care, and well…
Skills: Dispensing, Labeling Medications, Patient Counseling, Inventory Management, Customer Service
Cairo, Cairo, Egypt · On-site
تحديد احتياجات الشركة من مستحضرات التجميل بناءً على المبيعات واتجاهات السوق. البحث عن الموردين والتفاوض معهم للحصول على أفضل الأسعار والعروض. متابعة المخزون والتأكد من توفر المنتجات بشكل مستمر. تحليل أداء المنتجات (المبي…
Skills: Procurement, Negotiation, Data Analysis, Inventory Management, Supplier Relationship Management
Cairo, Cairo, Egypt · On-site
Conduct training sessions for pharmacists and pharmacy teams. Prepare educational materials, presentations, workshops, and interactive activities. Deliver product training on OTC, skincare, haircare, vitamins, and wellne…
Skills: Pharmacy Training, Presentation Skills, Communication Skills, OTC Product Knowledge, Cosmetician Product Knowledge
Cairo, Cairo, Egypt · On-site
Dispense prescription and over-the-counter medications accurately. Counsel patients on proper medication use, side effects, and interactions. Ensure compliance with pharmacy laws, regulations, and company policies. Maint…
Skills: Medication Dispensing, Patient Counseling, Pharmacy Law Compliance, Inventory Management, Pharmaceutical Knowledge
Cairo, Cairo, Egypt • On-site
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Monitor and evaluate customer interactions across calls, chats, and emails to ensure quality standards and compliance. Provide coaching to agents and collaborate with management to identify performance gaps and training needs.
Requires a Bachelor's degree in Veterinary Medicine or Pharmacy with 1 to 3 years of experience in Quality Assurance. Must be proficient in Microsoft Excel, CRM platforms, and possess strong analytical and communication skills.
we provide excellent customer service & we pride ourselves on the exceptional quality of products, professional advice
we are dedicated to providing excellent customer service and we pride ourselves on the exceptional quality of products, professional advice, healthcare We offer wide range of products and services including delivery, Pet care, 24 hours a day, Our staff are regularly and intensively trained to help customers with all aspects of healthcare needs 🏥 Who We Are – Delmar & Attalla Pharmacies The story began in 1924 with the founding of Delmar Pharmacy on 26th of July Street in Downtown Cairo. In 1946, Attalla Pharmacy was established nearby on Sharif Street. Though unrelated, both pharmacies shared a commitment to exceptional service and built strong reputations, becoming landmarks in the area. In 2001, the two pharmacies united under one entity—Delmar & Attalla—managed by Dr. Farouk Fouad Ibrahim, a respected figure in the field. The goal was to combine tradition with a modern work system that meets international standards while preserving the core values of the pharmacy profession. Vision: our vision is to be the prominent name in our communities for being innovative and providing unparalleled patient care Our Values: Patient care: we are driven not by number, but quality of care that we provide
Offices: 12 Youssef El Gendy, Bab El Louk, Cairo 11513, EG
View all jobs at Delmar & Attalla Chain Pharmacieswe provide excellent customer service & we pride ourselves on the exceptional quality of products, professional advice
we are dedicated to providing excellent customer service and we pride ourselves on the exceptional quality of products, professional advice, healthcare We offer wide range of products and services including delivery, Pet care, 24 hours a day, Our staff are regularly and intensively trained to help customers with all aspects of healthcare needs 🏥 Who We Are – Delmar & Attalla Pharmacies The story began in 1924 with the founding of Delmar Pharmacy on 26th of July Street in Downtown Cairo. In 1946, Attalla Pharmacy was established nearby on Sharif Street. Though unrelated, both pharmacies shared a commitment to exceptional service and built strong reputations, becoming landmarks in the area. In 2001, the two pharmacies united under one entity—Delmar & Attalla—managed by Dr. Farouk Fouad Ibrahim, a respected figure in the field. The goal was to combine tradition with a modern work system that meets international standards while preserving the core values of the pharmacy profession. Vision: our vision is to be the prominent name in our communities for being innovative and providing unparalleled patient care Our Values: Patient care: we are driven not by number, but quality of care that we provide
Offices: 12 Youssef El Gendy, Bab El Louk, Cairo 11513, EG
View all jobs at Delmar & Attalla Chain Pharmacies