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Dallas CASA logoDallas CASA

CASA Supervisor | Direct Serve

Dallas, Texas, United States · Hybrid

Mid level

POSITION SUMMARY When assigned to a child for whom there is not also an assigned volunteer advocate, the CASA Supervisor will carry out all case supervision and child advocacy duties. When a volunteer advocate is assigne…

Skills: Volunteer Supervision, Case Management, Court Report Writing, Child Advocacy, Project Management

Dallas CASA logo

CASA Supervisor | Direct Serve

Dallas CASA

Dallas, Texas, United States • Hybrid

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Mid level

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  • Full-time
  • bachelor degree, postgraduate degree
  • Posted 7d ago
  • ~40 hrs/week

Responsibilities

Supervise and guide CASA volunteers in advocating for children in protective care while ensuring compliance with agency policies. Directly manage case duties and file court reports for children without assigned volunteers to ensure their safety and well-being.

Requirements

Requires a Bachelor's degree in social work or a related field and two to three years of professional experience in human services. Must possess strong report-writing skills, project management abilities, and a valid driver's license with insurance.

Full job description

POSITION SUMMARY

When assigned to a child for whom there is not also an assigned volunteer advocate, the CASA Supervisor will carry out all case supervision and child advocacy duties. When a volunteer advocate is assigned, the CASA Supervisor will motivate, empower, guide and supervise CASA volunteers as they advocate for the best interest of child victims of abuse and neglect in protective care. They will assist and accompany volunteer advocates in performing their duties and will stand in for volunteers in their absence, as needed. In either role, and at all times, the CASA Supervisor will maintain a primary focus on the safety and well-being of children served by Dallas CASA and ensure that the CASA mission is carried out. Children served by Dallas CASA may reside locally or in residences requiring travel. Their cases in court may be in any active legal stage.

ESSENTIAL FUNCTIONS

Volunteer Supervision Duties

  • Supervise volunteer Court Appointed Special Advocates for children served by Dallas CASA.
  • Coach and encourage advocates to become effective in the role of volunteering, including preparing volunteer advocates for court hearings by reviewing and helping to write court reports, devising strategy and organizing testimony.
  • Ensure that advocates are aware of and in compliance with all current Dallas CASA policies.
  • Accompany advocates to initial case events, such as first visits to children in placement and supervised parent-child visits or stand in for them as needed.
  • Accompany advocates to visits with prospective placement providers and to court hearings and mediated settlement conferences or stand in for them as needed.
  • Accompany advocates to interviews of family members, prospective kinship placements and other case events, or stand in for them as needed.
  • Assist advocates in the identification and recommendation of resources and courses of action that promote safety, best interest, permanency, and well-being for each assigned child.

Case Supervision Duties

  • Prepare and file court reports for all court hearings.
  • Attend and participate in case-related events, including, but not limited to, placement visits (observe children and their living arrangements) and supervised parent-child visits, family and extended family interviews, court hearings, parent-child visits, mediated settlement conferences, and other meetings.
  • Identify and recommend resources and courses of action that promote safety, best interest, permanency, and well-being for each assigned child.
  • Directly advocate for Youth in protective custody when a volunteer is not assigned by carrying out all case-related duties, responsibilities and activities.

Agency Duties

  • Ensure that Dallas CASA, Texas CASA, and National CASA/GAL Association requirements are met in each assigned case, and that required indicators of compliance are documented in an accurate and timely manner.
  • Maintain a professional demeanor that promotes community respect for Dallas CASA, as well as productive stakeholder relationships.
  • Work collaboratively with team members and other staff, and offer support by covering hearings and other appointments, suggesting resources and perspectives, and participating in projects that promote agency morale and effectiveness.
  • Participate in Dallas CASA’s pre-service training for advocates. At a minimum, facilitate or assist with two training sessions each year.
  • Participate in Dallas CASA’s continuing education program for advocates.
  • Promote, protect, and maintain confidentiality of child- and case-related information.
  • Must be able to attend and support special events and attend staff meetings.
  • In accordance with the Dallas CASA team philosophy, the incumbent may occasionally be required to carry out or assist with other tasks in addition to the duties listed on this job description.

Professional Development

  • In collaboration with the supervising Team Lead, create and follow through with quarterly development plan progress and review .
  • In accordance with local and national CASA/GAL standards, the incumbent is required to complete a minimum of 12-hours of continuing education including but not limited to child welfare law and legal process, trauma-informed care, the nature and effects of child abuse and neglect, the background and needs of children served, child development, the importance of family reunification when appropriate, the Indian Child Welfare Act (ICWA) and other relevant subjects.

KNOWLEDGE, SKILLS, ABILITIES AND OTHER REQUIREMENTS

  • Bachelor’s degree in social work or related field, required.
  • Master’s degree in social work or related field, preferred.
  • Two-three years of professional experience in a role in human services, or extensive volunteer experience, required.
  • Working knowledge of the juvenile and child welfare system or social services, a plus.
  • Experience in staff or volunteer supervision.
  • Demonstrated project management skills, required.
  • Demonstrated ability to write clear and concise reports needed for court reports and correspondence.
  • Demonstrated working knowledge of Microsoft Office, specifically with Word.
  • Strong attention to detail and ability to meet deadlines.
  • Demonstrated openness, inclusiveness, and sensitivity toward those from different cultural backgrounds, and the ability to interact respectfully with all people.
  • Ability to maintain the highest levels of confidentiality when dealing with proprietary, volunteer, donor, client, and staff information as well as sensitive situations.

SUPERVISORY RESPONSIBILITY

This position is responsible for supervising Dallas CASA volunteers.

CONTRACTING AUTHORITY

None.

PHYSICAL DEMANDS

  • Position requires the ability to lift 35 pounds minimum for lifting files and office supplies, opening filing cabinets and transporting materials to and from meetings, presentations and to other locations as needed.
  • Intermittent physical activities which included driving, bending, reaching, sitting, climbing steps, and walking during working hours.

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time position of 40 hours per week. Our building is open to the public from 8:30 a.m. to 5:00 p.m., Monday through Friday. In consultation with your Team Lead/Supervisor, your normal schedule should begin between 7:00 a.m. and 9:00 a.m. and should reflect eight hours of work daily in addition to your lunch break. Occasional evening and weekend work may be required as job duties demand. Please see the Remote Working Section of the Employee Handbook for eligibility and conditions associated with the option to work remotely.

TRAVEL

This position may require some travel. You must have reliable transportation, maintain a current valid Texas driver's license and $100,000/$300,000 automobile liability insurance for travel to and from meetings and presentations.

PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Requirements are representative of the minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.


Dallas CASA is proud to be an Equal Employment Opportunity employer. It is our policy to afford equal opportunity to all employees and applicants for employment without regard to age, race, religion, color, gender, national origin, marital status, sexual orientation, gender identity, gender expression, protected disability status, protected veteran status, other applicable legally protected characteristics.


This application for employment is good for 30 days only. Consideration for employment after 30 days requires a new application.

Related keywords

Child WelfareJuvenile Justice SystemSocial ServicesCourt Appointed Special AdvocatesCASAProtective CareFamily ReunificationIndian Child Welfare ActICWACase SupervisionHuman ServicesChild Abuse and NeglectLegal ProcessTrauma-Informed Care

About Dallas CASA

LinkedInVisit site

Dallas CASA recruits, trains and supervises community volunteers to advocate for abused children in foster care.

Industry
Philanthropic Fundraising Services
Company size
51-200 employees
Founded
1979
Headquarters
Dallas, Texas
LinkedIn followers
4,971

Last year, nearly 1,000 child victims were removed from their homes because of abuse or neglect and placed into the protective care of the state. These children need powerful voices to speak for them. Dallas CASA (Court Appointed Special Advocates) is a non-profit organization that recruits, trains and supervises volunteers who serve as voices for abused children in court. Judges appoint Dallas CASA volunteers to advocate for the best interests of children who have been abused or neglected, helping these children have safe, permanent homes as quickly as possible. Dallas CASA exists so that abused and neglected children in protective care have the chance to become successful adults. With the help of caring advocates, the cycle of abuse and neglect can be broken. Dallas CASA has a strong and steady history demonstrating its ability to grow the number of children it serves. In 2020, Dallas CASA served 3,374 children. The program also recruited and trained 472 new volunteer advocates during the year, increasing the number of active CASA volunteer advocates to more than 1,500. Since the inception of CASA advocacy, Dallas volunteers have helped thousands of children find safe, permanent homes. Today, more than 68,000 advocates serve in nearly 1,000 state and local program offices nationwide. Dallas CASA is a charter member of the National Court Appointed Special Advocates Association and of Texas CASA, We are a 501(c)(3) non-profit social service agency governed by a board of directors. To learn more about advocating for abused and neglected children, go to www.dallascasa.org.

Offices: 2757 Swiss Avenue, Dallas, Texas 75204, US

Court Advocacy for Abused and Neglected ChildrenChild Welfareand Volunteer ManagementNon ProfitUnderserved ChildrenChild Care
View all jobs at Dallas CASA

About Dallas CASA

LinkedInVisit site

Dallas CASA recruits, trains and supervises community volunteers to advocate for abused children in foster care.

Industry
Philanthropic Fundraising Services
Company size
51-200 employees
Founded
1979
Headquarters
Dallas, Texas
LinkedIn followers
4,971

Last year, nearly 1,000 child victims were removed from their homes because of abuse or neglect and placed into the protective care of the state. These children need powerful voices to speak for them. Dallas CASA (Court Appointed Special Advocates) is a non-profit organization that recruits, trains and supervises volunteers who serve as voices for abused children in court. Judges appoint Dallas CASA volunteers to advocate for the best interests of children who have been abused or neglected, helping these children have safe, permanent homes as quickly as possible. Dallas CASA exists so that abused and neglected children in protective care have the chance to become successful adults. With the help of caring advocates, the cycle of abuse and neglect can be broken. Dallas CASA has a strong and steady history demonstrating its ability to grow the number of children it serves. In 2020, Dallas CASA served 3,374 children. The program also recruited and trained 472 new volunteer advocates during the year, increasing the number of active CASA volunteer advocates to more than 1,500. Since the inception of CASA advocacy, Dallas volunteers have helped thousands of children find safe, permanent homes. Today, more than 68,000 advocates serve in nearly 1,000 state and local program offices nationwide. Dallas CASA is a charter member of the National Court Appointed Special Advocates Association and of Texas CASA, We are a 501(c)(3) non-profit social service agency governed by a board of directors. To learn more about advocating for abused and neglected children, go to www.dallascasa.org.

Offices: 2757 Swiss Avenue, Dallas, Texas 75204, US

Court Advocacy for Abused and Neglected ChildrenChild Welfareand Volunteer ManagementNon ProfitUnderserved ChildrenChild Care
View all jobs at Dallas CASA

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