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Jobs at RINA Consulting (formerly D'Appolonia) (Now Hiring) — 92 open

RINA Consulting (formerly D'Appolonia) logoRINA Consulting (formerly D'Appolonia)

Business Support Advisor(Intern)

Changning District, Shanghai, China · On-site

Mid level

RINA is currently recruiting for a Business Support Advisor(Intern) to join its office in Shanghai, China within the Division. Mission A Business Support Advisor with a focus on managing administrative tasks from the cre…

Skills: Customer Data Management, Offer Management, Contract Processing, Order Fulfillment, Invoicing

RINA Consulting (formerly D'Appolonia) logoRINA Consulting (formerly D'Appolonia)

Junior Debt Administrator

Genoa, Liguria, Italy · On-site

$27k–$30k/yr

Entry level

RINA is currently recruiting for a Junior Debt Administrator to join its office in Genoa within the Global Corporate Finance Division.​ Mission The mission of a Debt Coordinator is to assist in supporting effective debt …

Skills: Debt Management, Financial Analysis, Cash Flow Planning, Risk Management, Financial Modeling

RINA Consulting (formerly D'Appolonia) logoRINA Consulting (formerly D'Appolonia)

Senior Construction Engineering Project Manager

Genoa, Liguria, Italy · On-site

$70k–$80k/yr

Senior+

RINA is currently recruiting for a Senior Construction Engineering Project Manager to join its office in Genoa or Rozzano within the Italy Infrastructure & Mobility Division.​ Mission The Senior Construction Engineering …

Skills: Project Execution, Resource Management, Stakeholder Communication, Financial Oversight, Risk Management

RINA Consulting (formerly D'Appolonia) logoRINA Consulting (formerly D'Appolonia)

Junior Site Quality Engineer

On-site

$30k–$35k/yr

Entry level

RINA is currently recruiting for a Junior Site Quality Engineer to join its team in Roma within the Operating Engine Division.​ Mission The Software Quality Engineer focuses on ensuring that the production processes and …

Skills: Quality Control, Quality Assurance, Software Product Life Cycle, Configuration Management, Non-Conformance Management

RINA Consulting (formerly D'Appolonia) logoRINA Consulting (formerly D'Appolonia)

Junior Site Quality Engineer

Rome, Lazio, Italy · On-site

$30k–$35k/yr

Entry level

RINA is currently recruiting for a Junior Site Quality Engineer to join its team in Roma within the Operating Engine Division.​ Mission The Software Quality Engineer focuses on ensuring that the production processes and …

Skills: Quality Control, Quality Assurance, Software Product Life Cycle, Configuration Management, Non-Conformance Management

RINA Consulting (formerly D'Appolonia) logoRINA Consulting (formerly D'Appolonia)

Junior Software Application Engineer

Genoa, Liguria, Italy · On-site

$30k–$38k/yr

Entry level

RINA is currently recruiting for a Junior Software Application Engineer to join its team in Genoa within the Operating Engine Division.​ Mission We are seeking a highly motivated engineer to join our satellite navigation…

Skills: GNSS Navigation, Signal Processing, MATLAB, Simulink, Python

RINA Consulting (formerly D'Appolonia) logoRINA Consulting (formerly D'Appolonia)

Senior Rail Project Engineer

Genoa, Liguria, Italy · On-site

$45k–$55k/yr

Senior+

RINA is currently recruiting for a Senior Rail Project Engineer to join its office in Genoa, Italy within the Project Engineering Division.​ Mission The Senior Rail Project Engineer leads the technical execution of compl…

Skills: Rail Project Engineering, Technical Leadership, Project Controls, Quality Control, Risk Management

RINA Consulting (formerly D'Appolonia) logoRINA Consulting (formerly D'Appolonia)

Railway RAMS Engineer

Naples, Campania, Italy · On-site

$36k–$48k/yr

Entry level

RINA is currently recruiting for a Railway RAMS Engineer to join its office in Genoa, Rome and Naples within the Electronics and System Engineering Division.​ Mission The RAMS Engineer focuses on contributing to the reli…

Skills: RAMS Process Management, Risk Analysis, FMECA, Event Tree Analysis, Fault Tree Analysis

RINA Consulting (formerly D'Appolonia) logoRINA Consulting (formerly D'Appolonia)

Internship - Junior Software Business Analyst

Rome, Lazio, Italy · On-site

Entry level

RINA is currently recruiting for a Internship - Junior Software Business Analyst to join its office in Roma within the Real Estate General Management Division.​ Mission The Junior Software Business Analyst plays a crucia…

Skills: Requirements Gathering, Business Analysis, Technical Documentation, Project Planning, Software Testing

RINA Consulting (formerly D'Appolonia) logoRINA Consulting (formerly D'Appolonia)

Internship - Junior Software Business Analyst

Rome, Lazio, Italy · On-site

Entry level

RINA is currently recruiting for a Internship - Junior Software Business Analyst to join its office in Roma within the Real Estate General Management Division.​ Mission The Junior Software Business Analyst plays a crucia…

Skills: Requirements Gathering, Business Analysis, Functional Specifications, User Stories, Project Planning

RINA Consulting (formerly D'Appolonia) logoRINA Consulting (formerly D'Appolonia)

Europe Treasury Accountant

Bucharest, Romania · On-site

Entry level

RINA is currently recruiting for a Europe Treasury Accountant to join its office in Romania within the Regional Finance Management Division.​ Mission The Accountat provides essential support in both accounts receivable a…

Skills: Accounts Receivable, Accounts Payable, General Ledger, Payment Processing, Financial Reporting

RINA Consulting (formerly D'Appolonia) logoRINA Consulting (formerly D'Appolonia)

Internship - Junior Software Business Analyst

Rome, Lazio, Italy · On-site

Entry level

RINA is currently recruiting for a Internship - Junior Software Business Analyst to join its office in Roma within the Real Estate General Management Division.​ Mission The Junior Software Business Analyst plays a crucia…

Skills: Requirements Gathering, Business Analysis, Technical Documentation, Project Planning, Software Testing

RINA Consulting (formerly D'Appolonia) logoRINA Consulting (formerly D'Appolonia)

Real Estate PropTech Operations Software Business Analyst

Rome, Lazio, Italy · On-site

Mid level

RINA is currently recruiting for a Real Estate PropTech Operations Software Business Analyst to join its office in Roma within the Real Estate General Management Division.​ Mission The primary responsibility of a Softwar…

Skills: Requirements Gathering, Business Analysis, Functional Specifications, Project Planning, Scope Management

RINA Consulting (formerly D'Appolonia) logoRINA Consulting (formerly D'Appolonia)

Junior Software Business Analyst (JC_0234)

Rome, Lazio, Italy · On-site

Entry level

RINA is currently recruiting for a Junior Software Business Analyst (JC_0234) to join its office in Roma within the Real Estate General Management Division.​ Mission The Junior Software Business Analyst plays a crucial r…

Skills: Requirements Gathering, Business Analysis, Functional Specifications, User Stories, Project Planning

RINA Consulting (formerly D'Appolonia) logoRINA Consulting (formerly D'Appolonia)

Real Estate PropTech Operations Software Business Analyst

Rome, Lazio, Italy · On-site

Mid level

RINA is currently recruiting for a Real Estate PropTech Operations Software Business Analyst to join its office in Roma within the Real Estate General Management Division.​ Mission The primary responsibility of a Softwar…

Skills: Requirements Gathering, Business Analysis, Functional Specifications, Project Planning, Scope Management

RINA Consulting (formerly D'Appolonia) logoRINA Consulting (formerly D'Appolonia)

Real Estate Software Application Engineer

Rome, Lazio, Italy · On-site

Mid level

RINA is currently recruiting for a Real Estate Software Application Engineer to join its office in Roma within the Real Estate General Management Division.​ Mission The Software Application Engineer focuses on designing,…

Skills: Software Development, C/C++, Java, Python, C#

RINA Consulting (formerly D'Appolonia) logoRINA Consulting (formerly D'Appolonia)

Internship - Junior Software Business Analyst

Rome, Lazio, Italy · On-site

Entry level

RINA is currently recruiting for a Internship - Junior Software Business Analyst to join its office in Roma within the Real Estate General Management Division.​ Mission The Junior Software Business Analyst plays a crucia…

Skills: Requirements Gathering, Business Analysis, Functional Specifications, User Stories, Project Planning

RINA Consulting (formerly D'Appolonia) logoRINA Consulting (formerly D'Appolonia)

Tax Specialist

Chicago, Illinois, United States · On-site

$80k–$110k/yr

Senior

RINA is currently recruiting for a Tax Specialist to join its office in Houston, TX, Chicago or Lisle, IL within the Americas Finance Division.​ Compensation Data $80,000 - $110,000 commensurate with experience and educa…

Skills: Tax Planning, Tax Compliance, Financial Analysis, Budgeting, VAT Tax

RINA Consulting (formerly D'Appolonia) logoRINA Consulting (formerly D'Appolonia)

Junior PM IT - Corporate & Data Platforms Partner

Rome, Lazio, Italy · On-site

$35k–$48k/yr

Mid level

RINA is currently recruiting for a Junior PM IT - Corporate & Data Platforms Partner to join its offices in Genoa or Rome within the Operating Engine Division.​ Mission The Junior IT Business Partner at Rina supports the…

Skills: IT Project Management, Business Analysis, Demand Management, GDPR Compliance, IT Architecture

RINA Consulting (formerly D'Appolonia) logoRINA Consulting (formerly D'Appolonia)

Upgrade Construction Coordinator (offshore)

Milan, Lombardy, Italy · On-site

Senior+

RINA is currently recruiting: Upgrade Construction Coordinator Location: Libia (Offshore) Rotation: 28/28 MAIN RESPONSABILITIES: 1. Technical integrity of civil engineering design 2. Accuracy of civil works cost and sche…

Skills: Civil Engineering, Construction Coordination, Geotechnical Survey, Geophysical Survey, HSEQ Standards

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Showing 1–20 of 92

RINA Consulting (formerly D'Appolonia) logo

Business Support Advisor(Intern)

RINA Consulting (formerly D'Appolonia)

Changning District, Shanghai, China • On-site

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Mid level

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  • Internship
  • high school
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

The role focuses on managing administrative tasks including customer data maintenance, offer and contract processing, and order fulfillment. Additionally, the advisor handles invoicing, payment tracking, and professional communication to ensure high customer satisfaction.

Requirements

Candidates need a High School Diploma or GED in Business Administration, Finance, or Management with at least 3 years of experience in business support or customer service. Proficiency in Microsoft Office and CRM tools, along with strong attention to detail and communication skills, is required.

Full job description

RINA is currently recruiting for a Business Support Advisor(Intern) to join its office in Shanghai, China within the  Division.

Mission

A Business Support Advisor with a focus on managing administrative tasks from the creation of a customer in a database to the issuance of invoices plays a crucial role in ensuring smooth customer interactions and efficient business operations. 

Key Accountabilities

1. Customer Data Management (if needed):
- Create and maintain accurate customer records in the database.
- Ensure that customer information is up-to-date and complete.
- Handle customer inquiries related to account information and updates.
2. Offer Management:
- Collaborate with business development teams to insert offer in the internal system 
- Provide customer with complete and accurate offer documents
3. Contract and Customer Order Processing:
- Manage and update contract, ensuring accuracy and completeness. 
- Receive and process customer orders, ensuring accuracy and completeness.
- Coordinate with relevant departments to fulfill orders in a timely manner.
- Update customers on order status and expected delivery dates.
4. Invoicing (if needed):
- Generate and issue invoices to customers based on sales orders or service agreements.
- Verify the accuracy of invoice details, including pricing and quantities.
- Handle invoice-related inquiries and discrepancies.
5. Payment Processing (if needed):
- Monitor and track customer payments.
- Coordinate with the finance department to ensure timely and accurate payment processing.
- Address payment-related inquiries and issues.
6. Timesheet Management (if needed):
- Remind technical staff to submit accurate and timely timesheets for each project.
- Ensure timesheets are completed in accordance with company policies and client requirements.
7. Customer Communication:
- Communicate with customers to provide information about products, services, and order status.
- Respond to customer inquiries and resolve issues promptly and professionally.
- Send out communication regarding invoices, payment reminders, and other relevant updates.
8. Problem Resolution:
- Identify and address customer concerns, working collaboratively with other departments as needed.
- Investigate and resolve billing discrepancies or disputes.
- Ensure a high level of customer satisfaction through effective problem resolution.
9. Compliance and Documentation:
- Ensure compliance with company policies and procedures in customer interactions.
- Maintain accurate and organized records of customer communications, transactions, and invoices.

Education

High School Diploma/GED in Business Administration Finance Management

Qualifications

  • Minimum of 3 years of experience in business support, customer service, order management, or a related administrative role.
  • Strong proficiency in customer data management, including maintaining accurate records and handling inquiries.
  • Experience in offer management, contract processing, and customer order fulfillment.
  • Familiarity with invoicing, payment processing, and timesheet management is a plus.
  • Excellent attention to detail to ensure accuracy in contracts, orders, invoices, and customer records.
  • Strong communication skills, both written and verbal, to interact effectively with customers and internal teams.
  • Proven ability to handle customer inquiries professionally and resolve issues efficiently.
  • Good problem-solving skills to address billing discrepancies, order concerns, and other customer-related challenges.
  • Knowledge of compliance requirements related to documentation, invoicing, and customer interactions.
  • Ability to multitask and manage priorities in a fast-paced business environment.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with CRM systems or internal business management tools.
  • While not mandatory, experience with financial operations, such as payment tracking and invoice management, is an advantage.
  • A proactive and customer-oriented mindset, ensuring a high level of service and satisfaction.

Competencies

  • CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction
  • EARN TRUST - Take everyone's opinion into account and remain open to diversity
  • PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model
  • MANAGE EMOTIONS - Recognise one's and other's emotions and express and regulate one's reactions
  • PIONEER CHANGE - Actively embrace change and benefit from the new circumstances
  • BUILD NETWORK - Forge trust relationships, across departments, and outside the organization
  • MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint
  • ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way
  • THINK FORWARD - Capitalise on experiences and translate them into action plans for the future

 

 

RINA is a multinational company providing a wide range of services in the energy, marine, certification, infrastructure & mobility, industry, research & development sectors. Our business model covers the full process of project development, from concept to completion.

 

At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.

Related keywords

Business SupportCustomer ServiceOrder ManagementInvoicingPayment TrackingCRMMicrosoft ExcelMicrosoft WordMicrosoft OutlookContract ManagementAdministrative SupportCustomer RecordsBilling DiscrepanciesComplianceShanghai

About RINA Consulting (formerly D'Appolonia)

LinkedInVisit site
Industry
Public Safety
Company size
1,001-5,000 employees
Headquarters
Genoa, Italy
LinkedIn followers
32,264

This page is no longer in use: please follow RINA to discover our latest projects and to find our open positions.

Offices: Via Cecchi, Genoa, Italy 16145, IT

View all jobs at RINA Consulting (formerly D'Appolonia)

About RINA Consulting (formerly D'Appolonia)

LinkedInVisit site
Industry
Public Safety
Company size
1,001-5,000 employees
Headquarters
Genoa, Italy
LinkedIn followers
32,264

This page is no longer in use: please follow RINA to discover our latest projects and to find our open positions.

Offices: Via Cecchi, Genoa, Italy 16145, IT

View all jobs at RINA Consulting (formerly D'Appolonia)

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