Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagioc…
Skills: Customer Service, Insurance Authorization, Benefits Verification, Microsoft Outlook, Adobe
Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagioc…
Skills: Patient Care, Pediatric Care, Clinical Evaluation, Orthotics Treatment, Case Management
Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagioc…
Skills: Patient Care, Pediatric Care, Cranial Shaping, Clinical Evaluation, Case Management
Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagioc…
Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagioc…
Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagioc…
Skills: Patient Care, Orthotic Fitting, Pediatric Care, Cranial Shaping, Patient Evaluation
Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagioc…
Skills: Patient Care, Orthotics, Pediatric Care, Cranial Shaping, Patient Evaluation
Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagioc…
Skills: Orthotic Fitting, Pediatric Care, Patient Evaluation, Cranial Shaping, Infant Development
Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagioc…
Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagioc…
Skills: Patient Care, Orthotics, Pediatric Care, Clinical Evaluation, Cranial Shaping
Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagioc…
Skills: Pediatric Care, Orthotics, Prosthetics, Patient Evaluation, Clinical Treatment
We are seeking a National Strategic Account Executive to drive new business growth and expand access to DOC Band® and EarWell® across Integrated Delivery Networks (IDNs), children's hospitals, and multi-facility healthca…
Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagioc…
Skills: Customer Service, Digital Surface Imaging, Patient Scheduling, Medical Office Administration, Infant Care
Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagioc…
Skills: Visual Skills, Attention To Detail, Manual Dexterity, Teamwork, Manufacturing
Fabrication Technician - Manufacturing - Milling Team
Chandler, Arizona, United States · On-site
Entry level
Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagioc…
Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagioc…
Skills: Customer Service, Digital Surface Imaging, Patient Scheduling, Medical Office Administration, Patient Handling
Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagioc…
Skills: Customer Service, Digital Surface Imaging, Patient Scheduling, Medical Office Administration, Patient Handling
Business Development Representative - Ventura County
Los Angeles, California, United States · On-site
Entry level
National Business Development Representative – Nationwide Travel Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). …
Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagioc…
Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagioc…
Skills: Pediatric Care, Orthotic Fitting, Patient Care, Cranial Shaping, Clinical Diagnosis
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$17/hr–$18/hr
Full-time
Medical Insurance, Vision Insurance, Dental Insurance, 401k Retirement Plan, Paid Time Off, Paid Holidays
Posted 4d ago
~40 hrs/week
Remote in United States
Responsibilities
The Insurance Liaison coordinates between physicians, insurance companies, and clinics to obtain authorizations and verify benefits. They communicate financial responsibilities and cost shares to patient families to facilitate informed treatment decisions.
Requirements
Candidates need 1-2 years of experience in customer service and proficiency with Microsoft Outlook and Adobe. A problem-solving mindset and strong professional communication skills are essential.
Full job description
Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagiocephaly experts and the leader in pediatric cranial shaping orthoses.
Cranial Technologies also provides treatment with EarWell® to correct infant ear shapes without surgery. With over 600,000+ successful outcomes, EarWell® is a proven, non-invasive treatment option for families.
We are currently looking for an Insurance Liaison to join our customer-focused team! Our ideal candidate can build rapport with families, healthcare providers, and insurance companies in a compassionate and efficient manner. This position plays an integral role in the patient and family experience by expediting the insurance process while maintaining a high level of customer service. This role will also effectively communicate benefits and eligibility for multiple insurances throughout the country. We’re looking for someone who can thoroughly research and pinpoint the critical insurance answers our families need to make an informed treatment decision.
The perfect candidate enjoys collaborating with a team of passionate individuals in a dynamic, remote environment. They love learning new things in a fast-paced, ever-evolving company. We’re looking for someone who enjoys solving problems with a high sense of urgency to help infants and their families begin treatment as quickly as possible due to the limited window for treatment.
We will train you on the insurance process and all things unique to Cranial Technologies!
Responsibilities include:
Provide outstanding customer service to all of our families
Coordination of information between referring physicians, insurance companies and our own treatment clinics
Obtain insurance authorizations
Research, review, and effectively document benefits, eligibility, and authorization requirements within our system alongside our Verifications Team
Accurately review benefits and eligibility to ensure our families can make an informed decision regarding the cost associated with treatment
Communicate cost shares, co-payments and financial responsibilities with our patients families
Requirements:
1 – 2 years customer service or related experience
1 – 2 years experience with computer software such as Microsoft Outlook and Adobe
Investigative, curious and problem solving mindset
Strong organizational skills and attention to detail
Self-motivated, task-oriented mindset with a strong ability to multi-task
Ability to work on a team as well as independently
Personable, warm, empathetic, and professional verbal and written communication style with team members as well as those seeking treatment
We offer an excellent benefits package:
Medical, Vision, and Dental Insurance
401k Retirement Plan
3.5 Weeks Paid Time Off plus 7 paid Holidays
Life Insurance
Short/Long Term Disability Insurance
The pay range for this position is $17 - $18 per hour. Pay is dependent on the applicant's relevant experience.
Opportunity for performance based bonuses
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
You will receive a confirmation email stating your application has been submitted. Once your application has been reviewed, you should receive an update on your status via email. Please keep an eye on your spam and junk mail.
Please no phone calls to the clinic or offices regarding the position.
If you are unable to submit your application, please email the recruiting department at [email protected] for assistance.
The leading non-surgical treatment provider for plagiocephaly and exclusive provider of the DOC Band®
Industry
Medical Equipment Manufacturing
Company size
1,001-5,000 employees
Founded
1986
Headquarters
Tempe, Arizona
LinkedIn followers
8,242
Cranial Technologies® is the leading global provider for the treatment of infants with plagiocephaly (flat head syndrome). For over 35 years we have focused on developing the science, the products, and the therapy for treating pediatric head shape condition.
With over 125 clinics in the U.S. and Europe, Cranial Technologies expert teams have successfully treated over 400,000 babies using our proprietary DOC Band® cranial orthotic helmet. We also provided corrective infant ear shaping therapy for ear deformities at select clinic, using the EarWell® Infant Ear Molding System.
We provide compassionate, non-surgical treatment for flat heads, lop ears, prominent ears, and other ear conditions. Our mission is to continually advance our treatment experience to deliver exception outcomes for every family and baby we see.
Offices: 1405 W Auto Dr, Tempe, Arizona 85284, US · 1111 W. 34th St, Suite 204, Austin, TX 78705, US · 8131 LBJ Fwy, Ste. 100, Dallas, Texas 75251, US · 1920 E. Cambridge Ave, Suite 205, Phoenix, AZ 85006, US · 1500 S Dobson Rd, Ste. 315, Mesa, Arizona 85202, US
Physical TherapyOccupational TherapyOrthotistsDOC BandBabiesPediatricsCranial RemoldingTreatment of abnormal headshapesFlat Head SyndromeOrthotics
The leading non-surgical treatment provider for plagiocephaly and exclusive provider of the DOC Band®
Industry
Medical Equipment Manufacturing
Company size
1,001-5,000 employees
Founded
1986
Headquarters
Tempe, Arizona
LinkedIn followers
8,242
Cranial Technologies® is the leading global provider for the treatment of infants with plagiocephaly (flat head syndrome). For over 35 years we have focused on developing the science, the products, and the therapy for treating pediatric head shape condition.
With over 125 clinics in the U.S. and Europe, Cranial Technologies expert teams have successfully treated over 400,000 babies using our proprietary DOC Band® cranial orthotic helmet. We also provided corrective infant ear shaping therapy for ear deformities at select clinic, using the EarWell® Infant Ear Molding System.
We provide compassionate, non-surgical treatment for flat heads, lop ears, prominent ears, and other ear conditions. Our mission is to continually advance our treatment experience to deliver exception outcomes for every family and baby we see.
Offices: 1405 W Auto Dr, Tempe, Arizona 85284, US · 1111 W. 34th St, Suite 204, Austin, TX 78705, US · 8131 LBJ Fwy, Ste. 100, Dallas, Texas 75251, US · 1920 E. Cambridge Ave, Suite 205, Phoenix, AZ 85006, US · 1500 S Dobson Rd, Ste. 315, Mesa, Arizona 85202, US
Physical TherapyOccupational TherapyOrthotistsDOC BandBabiesPediatricsCranial RemoldingTreatment of abnormal headshapesFlat Head SyndromeOrthotics