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Jobs at Cooling Systems Caribe, Inc. (CSC Radiator) (Now Hiring) — 1 open

Cooling Systems Caribe, Inc. (CSC Radiator) logoCooling Systems Caribe, Inc. (CSC Radiator)

Customer Service Representative

Berkeley Township, New Jersey, United States · On-site

Mid level

Great customer service often happens behind the scenes - making sure the details are right and every order moves smoothly from quote to production. At Cooling Systems Caribe, Inc., that work plays a key role in how we se…

Skills: Customer Service, Quoting, Order Processing, QuickBooks, Bilingual Communication

Cooling Systems Caribe, Inc. (CSC Radiator) logo

Customer Service Representative

Cooling Systems Caribe, Inc. (CSC Radiator)

Berkeley Township, New Jersey, United States • On-site

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Mid level

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  • Full-time
  • Quarterly Performance-based Bonuses, Health Plan, 401(k), Professional Growth and Skill Development
  • Posted 10d ago
  • Apply by Oct 19
  • ~40 hrs/week

Responsibilities

The role involves preparing quotes, processing sales transactions, and serving as the primary contact for customers. It also requires creating accurate work orders for manufacturing and managing billing via QuickBooks.

Requirements

Candidates must be fluent in both Spanish and English with strong attention to detail and organizational skills. Dependability and a willingness to learn are essential, as full training is provided.

Full job description

Great customer service often happens behind the scenes - making sure the details are right and every order moves smoothly from quote to production. At Cooling Systems Caribe, Inc., that work plays a key role in how we serve our customers.

We’re looking for a Sales & Customer Service Representative who enjoys helping customers, staying organized, and coordinating with sales and manufacturing to ensure orders are handled accurately from start to finish.

Since 1991, Cooling Systems Caribe, Inc. has manufactured radiators, charge air coolers, condensers, and generator radiators in Aibonito, serving customers across Puerto Rico and the mainland U.S. with quality products and dependable turnaround times.

In this role, you’ll help customers get the answers and pricing they need while ensuring orders move efficiently through our system and into production.

If you take pride in providing excellent customer service, solving problems, and keeping things running smoothly, you’ll fit right in here.

What We Offer

We value teamwork, commitment, and doing the right thing. We work hard to create an environment where our people feel supported and respected. When you join us, you can expect:

  • Stable full-time schedule (Monday-Friday, 8:00 a.m.-5:00 p.m., with alternate Saturday mornings)
  • Quarterly performance-based bonuses
  • Health plan
  • 401(k)
  • Opportunities for professional growth and skill development

What You’ll Do

  • Prepare quotes and complete sales transactions with customers by phone, email, text, and in person
  • Serve as a primary point of contact for customers, providing clear and professional communication
  • Support outside sales representatives with quotations, order processing, and customer follow-up
  • Create detailed and accurate work orders for manufacturing to ensure proper production
  • Invoice customers and support billing and accounts receivable using QuickBooks
  • Maintain accurate records, pricing information, and documentation to keep orders and operations running smoothly

What You Bring

  • Fluent Spanish and English (required for communication with both local and mainland U.S. customers)
  • Strong communication and interpersonal skills
  • High attention to detail and accuracy in documentation
  • Ability to stay organized and work effectively in a fast-paced environment
  • Dependability, punctuality, and a strong work ethic
  • Willingness to learn - full training is provided

Related keywords

QuickBooksCustomer ServiceSales TransactionsWork OrdersBillingAccounts ReceivableManufacturingRadiatorsCharge Air CoolersCondensersGenerator RadiatorsBilingualSpanishEnglish

About Cooling Systems Caribe, Inc. (CSC Radiator)

LinkedInVisit site

Manufacturer of high quality Radiators, Oil Coolers, HVAC Coils and other cooling solutions with fast lead times.

Industry
Manufacturing
Company size
11-50 employees
Founded
1991
Headquarters
Aibonito, Puerto Rico
LinkedIn followers
102

Cooling Systems Caribe is a leading cooling system manufacturing company that specializes in the production of Radiators, Oil Coolers, HVAC Coils and other cooling solutions. CSC Radiator is focused on eliminating customer downtime by providing fast high-quality solutions for hard to find, obsolete and products with long OEM lead time. With over three decades of experience in the industry, CSC Radiator has established a reputation for delivering exceptional products with exceptional lead times.

Offices: Carr 14 Km 47.2 Bo. Asomante, HC-02 Box 8157, Aibonito, Puerto Rico 00705, PR

Generator RadiatorRadiatorsDPF CleaningCoil ManufacturingCustom RadiatorsAluminum Heat ExchangersTruck Radiatorsand Industrial Radiators
View all jobs at Cooling Systems Caribe, Inc. (CSC Radiator)

About Cooling Systems Caribe, Inc. (CSC Radiator)

LinkedInVisit site

Manufacturer of high quality Radiators, Oil Coolers, HVAC Coils and other cooling solutions with fast lead times.

Industry
Manufacturing
Company size
11-50 employees
Founded
1991
Headquarters
Aibonito, Puerto Rico
LinkedIn followers
102

Cooling Systems Caribe is a leading cooling system manufacturing company that specializes in the production of Radiators, Oil Coolers, HVAC Coils and other cooling solutions. CSC Radiator is focused on eliminating customer downtime by providing fast high-quality solutions for hard to find, obsolete and products with long OEM lead time. With over three decades of experience in the industry, CSC Radiator has established a reputation for delivering exceptional products with exceptional lead times.

Offices: Carr 14 Km 47.2 Bo. Asomante, HC-02 Box 8157, Aibonito, Puerto Rico 00705, PR

Generator RadiatorRadiatorsDPF CleaningCoil ManufacturingCustom RadiatorsAluminum Heat ExchangersTruck Radiatorsand Industrial Radiators
View all jobs at Cooling Systems Caribe, Inc. (CSC Radiator)

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