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Conn Selmer logoConn Selmer

Quality Manager

Elkhart, Indiana, United States · On-site

Senior

Description At Conn Selmer, we're passionate about music and dedicated to producing the highest-quality instruments for musicians of all skill levels. As a member of our organization, we seek candidates who possess the f…

Skills: Quality Assurance Management, Quality Control, Root Cause Analysis, Lean Manufacturing, Continuous Improvement

Conn Selmer logo

Quality Manager

Conn Selmer

Elkhart, Indiana, United States • On-site

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Senior

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  • Full-time
  • bachelor degree
  • Posted 33d ago
  • ~40 hrs/week

Responsibilities

The Quality Manager directs the plant-wide Quality Plan and oversees all quality assurance and control activities for manufacturing processes and products. This role involves leading problem-solving initiatives for customer complaints and managing quality technicians and inspection points.

Requirements

Candidates must have a bachelor's degree in engineering, quality, technology, or business and at least 5 years of experience in Quality Assurance Management. Proven success in implementing formalized quality systems and lean manufacturing initiatives in a manufacturing environment is required.

Full job description

Description

At Conn Selmer, we're passionate about music and dedicated to producing the highest-quality instruments for musicians of all skill levels. As a member of our organization, we seek candidates who possess the following values: Integrity, Excellence, Teamwork, Inclusivity, and Innovation. Please see our Conn Selmer website (www.connselmer.com) for more information about who we are.

The Quality Manager is responsible for formulating and directing the plant-wide Quality Plan and all activities associated with the development, application, and maintenance of quality expectation standards for manufacturing processes, materials, and products. Lead problem solving process to address customer complaints, internal process yield improvements, and vendor development. Directly manages quality technician(s) and key inspection points (final test)

Responsibilities

  • Maintains and revises the facility-wide Quality Plan.
  • Oversee all aspects of Quality Assurance and Quality Control. Oversees and supervises quality department personnel.
  • Responsible for over-all Quality level enforcement of the plant.
  • Responsible for documenting user-friendly Quality documentation (SOP’s, Work Instructions…) and their display at each appropriate workstation.
  • Establish and maintain standards and methods for consistent inspection, testing and gauge calibration.
  • Establish sampling plans, AQL’s, and frequency schedule.
  • Establish and monitor Internal and External failures and analyze root cause.
  • Monitor product and process controls for conformity.
  • Develop, maintain and drive key quality metrics.
  • Assist in the implementation of lean manufacturing and continuous improvement initiatives.
  • Ensure robust quality gates and measure effectiveness.
  • Drive and lead Root Cause, Source of Variation and A3 initiatives.
  • Other duties as assigned.

Requirements

  • A minimum of 5 years' experience in Quality Assurance Management with a demonstrated track record of accomplishments.
  • Bachelor’s degree in engineering, quality, technology, or business
  • Successful implementation of a formalized quality system in a manufacturing facility.
  • Proficient verbal and written skills.
  • Strong interpersonal skills.
  • Planning/ organizational skills.
  • Experience in establishing and/or sustaining visual standards.
  • The ideal candidate must be a self-starter and results driven.
  • Successful implementation lean manufacturing and continuous improvement initiatives.
  • Requires periods of sedentary work, daily standing and walking on shop floor.
  • Requires repetitive upper body movement – keyboard and monitor use.
  • Visual acuity.

Related keywords

Quality AssuranceQuality ControlLean ManufacturingContinuous ImprovementRoot Cause AnalysisA3SOPWork InstructionsGauge CalibrationAQLSampling PlansProcess YieldVendor DevelopmentManufacturingQuality MetricsQuality Gates

About Conn Selmer

LinkedInVisit site

Largest U.S. band instrument manufacturer representing 750+ years of musical heritage, craftsmanship, and innovation.

Industry
Manufacturing
Company size
501-1,000 employees
Headquarters
Elkhart, Indiana
LinkedIn followers
7,840

Conn Selmer is the largest U.S. band instrument manufacturer and a global leader in instrument manufacturing and distribution. Our iconic brands represent 750+ years of combined musical heritage, craftsmanship, and innovation. From classrooms to concert halls, our instruments are engineered for artistry, blending time-honored tradition with modern manufacturing to deliver world-class instruments for musicians at every level. Our legendary brands: Armstrong, Bach, Conn, King, Holton, Leblanc, Ludwig, Musser, and Selmer. Conn Selmer is also the North American distributor of Henri Selmer Paris woodwinds and Yanagisawa saxophones.

Offices: 600 Industrial Parkway, Elkhart, Indiana 46515, US · 2806 Mason St, Monroe, North Carolina 28110, US

Music EducationMusical Instrumentsand Music Instrument ManufacturingMusic
View all jobs at Conn Selmer

About Conn Selmer

LinkedInVisit site

Largest U.S. band instrument manufacturer representing 750+ years of musical heritage, craftsmanship, and innovation.

Industry
Manufacturing
Company size
501-1,000 employees
Headquarters
Elkhart, Indiana
LinkedIn followers
7,840

Conn Selmer is the largest U.S. band instrument manufacturer and a global leader in instrument manufacturing and distribution. Our iconic brands represent 750+ years of combined musical heritage, craftsmanship, and innovation. From classrooms to concert halls, our instruments are engineered for artistry, blending time-honored tradition with modern manufacturing to deliver world-class instruments for musicians at every level. Our legendary brands: Armstrong, Bach, Conn, King, Holton, Leblanc, Ludwig, Musser, and Selmer. Conn Selmer is also the North American distributor of Henri Selmer Paris woodwinds and Yanagisawa saxophones.

Offices: 600 Industrial Parkway, Elkhart, Indiana 46515, US · 2806 Mason St, Monroe, North Carolina 28110, US

Music EducationMusical Instrumentsand Music Instrument ManufacturingMusic
View all jobs at Conn Selmer

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