Vaughan, Ontario, Canada · Hybrid
$45k–$50k/yr
We are seeking a Customer Service Representative to join the team in our Vaughan, ON location. The Customer Service Representative will provide an exceptional customer experience to our internal and external customers. A…
Skills: Customer Service, Order Processing, E-Commerce Portals, CRM Systems, Microsoft Office
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The representative will manage customer inquiries, process orders via e-commerce portals, and resolve complaints with accuracy and efficiency. They will also act as a liaison between customers, sales, and production teams to ensure high satisfaction levels.
Candidates need 1-3 years of customer service experience in a manufacturing environment, specifically with order processing and CRM systems. A BSc degree in Business Administration or equivalent work experience is required.
We are seeking a Customer Service Representative to join the team in our Vaughan, ON location. The Customer Service Representative will provide an exceptional customer experience to our internal and external customers. Act as a liaison, provide product/services information and resolve any emerging problems that our customers might face with accuracy and efficiency.
BENEFITS:
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CUSTOMER SERVICE:
SAFETY:
QUALITY:
TEAM BUILDING:
REQUIREMENTS:
HOURS
Please note: All job postings at CMP are aimed at filling existing vacancies within our organization. CMP may utilize artificial intelligence (AI) tools as part of the applicant screening process. However, our Talent Acquisition Specialist will also review applications to ensure a fair and comprehensive assessment.
This posting and any related applicant information will be retained for three years in accordance with provincial or state regulations. CMP values diversity and encourages applications from all qualified individuals who are legally entitled to work. We welcome applications from candidates with disabilities and provide accommodations upon request for those participating in all aspects of the selection process. To request accommodations, please contact our Human Resources Department.
We thank all applicants for their interest and advise that only those selected for an interview will be contacted.
Our portfolio of brands offers solutions across diverse marine industry segments.
Originally a foundry in Vancouver, BC, in the early 1900s, CMP Group has evolved from serving the plumbing and forestry industries to manufacturing zinc and aluminum anodes for the commercial marine sector. The 1990s marked a period of acquisitions, expanding our product line in marine products. Emphasizing innovation and environmental consciousness, CMP gained global recognition for high-quality sacrificial marine anodes. More acquisitions in the 2000s broadened our reach into engineering, machining, marine autopilot systems, and mooring-related segments. Today, CMP operates globally with manufacturing facilities in Canada, the United States, Italy, and China, offering diverse marine products to military, commercial, and recreational marine markets. Our commitment to innovation, development, and environmental sustainability defines us as a market leader.
Offices: 7733 Progress Way, Delta, British Columbia V4G-1A3, CA · 8-1# Yongdinghe Road Beilun Zone, Ningbo, Zhejiang 315827, CN · 2572 Horse Pasture Road, Virginia Beach, VA 23453, US · Via Regiosi 12, Casella, GE 16015, IT · 300 New Huntington Rd., Woodbridge, Ontario L4H 0R4, CA
Our portfolio of brands offers solutions across diverse marine industry segments.
Originally a foundry in Vancouver, BC, in the early 1900s, CMP Group has evolved from serving the plumbing and forestry industries to manufacturing zinc and aluminum anodes for the commercial marine sector. The 1990s marked a period of acquisitions, expanding our product line in marine products. Emphasizing innovation and environmental consciousness, CMP gained global recognition for high-quality sacrificial marine anodes. More acquisitions in the 2000s broadened our reach into engineering, machining, marine autopilot systems, and mooring-related segments. Today, CMP operates globally with manufacturing facilities in Canada, the United States, Italy, and China, offering diverse marine products to military, commercial, and recreational marine markets. Our commitment to innovation, development, and environmental sustainability defines us as a market leader.
Offices: 7733 Progress Way, Delta, British Columbia V4G-1A3, CA · 8-1# Yongdinghe Road Beilun Zone, Ningbo, Zhejiang 315827, CN · 2572 Horse Pasture Road, Virginia Beach, VA 23453, US · Via Regiosi 12, Casella, GE 16015, IT · 300 New Huntington Rd., Woodbridge, Ontario L4H 0R4, CA
