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Full-time
high school
Posted 6d ago
~40 hrs/week
Responsibilities
The role involves greeting patients, scheduling appointments, and managing patient registration and insurance verification. Additionally, the receptionist handles phone calls, collects co-payments, and ensures billing data accuracy.
Requirements
Candidates must have a High School Diploma or GED and at least two years of experience, with physical therapy experience preferred. Strong administrative skills and the ability to communicate effectively with patients are required.
Full job description
Job purpose
Greets and receives patients and visitors and provides assistance in scheduling appointments, patient registration, insurance verification and the collection of any co-payments. We are seeking a talented induvial to join our fun team of staff and patients.
Duties and responsibilities
Welcomes patients and visitors in a courteous and professional manner and verifies patient contact and insurance information on file.
Arranges appointments and registers patients, ensuring that all demographic information is current.
Answers non-medical questions and gives routine non-medical instructions.
Answers and screens telephone calls and takes messages.
Collects, verifies, and enters into the billing system all insurance and third party resources for payment.
Verify accuracy of billing data and resolve any discrepancies.
May coordinate insurance verification and perform precertification with insurance companies.
May prepare charge tickets and receive co-payments for office visit.
Other duties as assigned.
Qualifications
High School Diploma or GED. Minimum of two years of experience. PT experience preferred.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Talking to others to convey information effectively.
The ability to speak clearly so others can understand you.
The ability to read and understand information and ideas presented in writing.
The ability to combine pieces of information to form general rules or conclusions
Rochester Knee and Sports Medicine was founded in 1985 by James V. Huebner, M.D., as a center of excellence for treating knee and sports medicine injuries. Since then, Dr. Huebner has retired, the name has stayed the same but the location, physicians and services have expanded to meet your orthopedic needs.
In 1998, we moved to a 48,000 square foot building in Auburn Hills. Our services have expanded to include state of the art physical therapy. By the end of the year, our physical therapy department plans to complete expansion, offering a wide array of therapy services. We have expanded in our number of physicians and their specialties, not only knee and sports injuries but now total joint replacement, trauma, fractures, foot/ankle and spine conditions. Some of our physicians are currently working with the FDA and manufacturing companies on total knee and total hip research. The goal of these projects is to evaluate the results of now cutting edge technology in joint replacement. If you would like more information or want to be considered to participate in one of our nationally FDA approved research studies, please contact our office.
Over the years, we have made many changes to improve our ability to treat your orthopedic needs. The only thing that stays the same is our name and our drive to improve.
Offices: 3100 Cross Creek Parkway, 200, Auburn Hills, MI 48439, US · 4600 Investment Drive, Troy, MI 48098, US
orthopedicsHand and Wrist InjuriesPhysical TherapyOccupational TherapyNeck TreatmentsShoulder ProblemsElbow PainHip Fractures and DiseasesKnee InjuriesSpinal Treatment
Rochester Knee and Sports Medicine was founded in 1985 by James V. Huebner, M.D., as a center of excellence for treating knee and sports medicine injuries. Since then, Dr. Huebner has retired, the name has stayed the same but the location, physicians and services have expanded to meet your orthopedic needs.
In 1998, we moved to a 48,000 square foot building in Auburn Hills. Our services have expanded to include state of the art physical therapy. By the end of the year, our physical therapy department plans to complete expansion, offering a wide array of therapy services. We have expanded in our number of physicians and their specialties, not only knee and sports injuries but now total joint replacement, trauma, fractures, foot/ankle and spine conditions. Some of our physicians are currently working with the FDA and manufacturing companies on total knee and total hip research. The goal of these projects is to evaluate the results of now cutting edge technology in joint replacement. If you would like more information or want to be considered to participate in one of our nationally FDA approved research studies, please contact our office.
Over the years, we have made many changes to improve our ability to treat your orthopedic needs. The only thing that stays the same is our name and our drive to improve.
Offices: 3100 Cross Creek Parkway, 200, Auburn Hills, MI 48439, US · 4600 Investment Drive, Troy, MI 48098, US
orthopedicsHand and Wrist InjuriesPhysical TherapyOccupational TherapyNeck TreatmentsShoulder ProblemsElbow PainHip Fractures and DiseasesKnee InjuriesSpinal Treatment