San Marcos, Texas, United States · On-site
6203 - San Marcos - 302 Chuck Nash Loop, San Marcos, Texas, 78666 CarMax, the way your career should be! Position Overview As a Customer Specialist, you will play a key role in delivering an iconic, customer-first experi…
Skills: Customer Service, Vehicle Appraisal, Inventory Management, Administrative Support, Communication Skills
Fort Bend County, Texas, United States · On-site
6081 - Ft Bend - 21939 Southwest Freeway, Richmond, Texas, 77469 CarMax, the way your career should be! Position Overview As a Mechanical Associate, you’ll play a vital role in ensuring every vehicle meets CarMax’s stand…
Skills: Engine Repair, Steering and Suspension, Brake Repair, HVAC Systems, Vehicle Diagnosis
San Diego, California, United States · On-site
$20/hr–$32/hr
7653 - Kearny Mesa - 7766 Balboa Ave, San Diego, California, 92111 CarMax, the way your career should be! Position Overview As an Auto Parts Associate at CarMax, you’ll be the backbone of our service department, ensuring…
Skills: Inventory Management, Part Identification, Customer Service, Data Recording, Spreadsheet Proficiency
Atlanta, Georgia, United States · Remote OK
$20/hr–$31/hr
8459 - Georgia - Remote CAR - Remote, Atlanta, Georgia, 30301 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Service Consultant, you will be the vital link between a customer’s…
Skills: Sales, Customer Service, Communication Skills, Listening Skills, Computer Skills
Gaithersburg, Maryland, United States · On-site
$28/hr–$48/hr
7206 - Gaithersburg - 16411 Shady Grove Road, Gaithersburg, Maryland, 20877 CarMax, the way your career should be! Position Overview As a Fleet Driver at CarMax, you’ll do more than transport vehicles—you’ll help move an…
Skills: Class A CDL, Vehicle Transport, DOT Compliance, Pre-trip and Post-trip Inspections, 10-speed Transmission Operation
Avocado Heights, California, United States · On-site
$33/hr–$53/hr
7136 - Duarte - 1131 Central Ave, Duarte, California, 91010 CarMax, the way your career should be! Position Overview As an Automotive Technician, you’ll play a key role in ensuring every vehicle meets CarMax standards fo…
Skills: Automotive Repair, Vehicle Diagnostics, Brake Repair, Engine Repair, Suspension Systems
Los Angeles, California, United States · On-site
7120 - Ontario - 4100 Inland Empire Blvd, Ontario, California, 91764 CarMax, the way your career should be! Position Overview As a Supply Associate, you play a key role in supporting our service operations by ensuring te…
Skills: Inventory Management, Shipment Processing, Customer Service, Cycle Counting, Spreadsheet Proficiency
Los Angeles, California, United States · On-site
7120 - Ontario - 4100 Inland Empire Blvd, Ontario, California, 91764 CarMax, the way your career should be! Position Overview As a Mechanical Associate, you’ll play a vital role in ensuring every vehicle meets CarMax’s s…
Skills: Engine Repair, Steering and Suspension, Brake Repair, HVAC Systems, Vehicle Diagnostics
Cleveland, Ohio, United States · On-site
$17/hr–$25/hr
7165 - Cleveland East - 4900 Pointe Parkway, Warrensville Heights, Ohio, 44128 CarMax, the way your career should be! Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic, cu…
Skills: Customer Service, Vehicle Appraisal, Inventory Management, Administrative Support, Communication Skills
Denver, Colorado, United States · Remote OK
$20/hr–$31/hr
7978 - Denver CEC - 18220 Ponderosa Drive, Parker, Colorado, 80134 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Service Consultant, you will be the vital link between a custo…
Skills: Sales, Customer Service, Communication Skills, Listening Skills, Computer Skills
Kansas City, Kansas, United States · On-site
$15/hr–$24/hr
7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204 CarMax, the way your career should be! Position Overview As an Inventory Associate, you’ll play a vital role in ensuring every customer enjoys a seamless ex…
Skills: Inventory Tracking, Vehicle Detailing, Communication, Teamwork, Attention To Detail
Salt Lake City, Utah, United States · On-site
$19/hr–$27/hr
7167 - Salt Lake City - 11213 S Jordan Gtwy, South Jordan, Utah, 84095 CarMax, the way your career should be! Position Overview As a Flow Inventory Associate, you’ll play a critical role in maintaining CarMax’s best-in-c…
Skills: Inventory Management, Vehicle Receiving, Lot Maintenance, Merchandising, Data Transcription
Baltimore, Maryland, United States · On-site
$16/hr–$33/hr
7121 - White Marsh - 10201 Philadelphia Rd, White Marsh, Maryland, 21162 CarMax, the way your career should be! Position Overview As an Inventory Associate, you’ll play a vital role in ensuring every customer enjoys a se…
Skills: Inventory Tracking, Vehicle Detailing, Communication, Teamwork, Time Management
Los Angeles, California, United States · On-site
6003 - Palmdale - 405 W Technology Drive, Palmdale, California, 93551 CarMax, the way your career should be! Position Overview As a Mechanical Associate, you’ll play a vital role in ensuring every vehicle meets CarMax’s …
Skills: Engine Repair, Steering and Suspension, Brake Repair, HVAC Systems, Vehicle Diagnostics
Kenner, Louisiana, United States · On-site
$27/hr–$39/hr
6110 - Kenner - 1601 32nd Street, Kenner, Louisiana, 70065 CarMax, the way your career should be! Position Overview As a Mechanical Associate, you’ll play a vital role in ensuring every vehicle meets CarMax’s standards f…
Skills: Engine Repair, Steering and Suspension, Brake Repair, HVAC Systems, Vehicle Diagnostics
Maple Shade, New Jersey, United States · On-site
$20/hr–$22/hr
6011 - Maple Shade - 531 Route 38 West, Maple Shade Twp, New Jersey, 08052 CarMax, the way your career should be! Position Overview As a Reconditioning Associate, you’ll play a vital role in ensuring every vehicle meets …
Skills: Vehicle Detailing, Inventory Management, Communication, Teamwork, Time Management
Richmond, Virginia, United States · On-site
8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! Developer, Learning – Service Operations & Logistics The Developer is responsible for the desig…
Skills: Instructional Design, eLearning Development, Adult Learning Theory, Curriculum Development, Project Management
Greenville, South Carolina, United States · On-site
7177 - Greenville - 2800 Laurens Rd, Greenville, South Carolina, 29607 CarMax, the way your career should be! Position Overview As an Automotive Technician, you’ll play a key role in ensuring every vehicle meets CarMax s…
Skills: Automotive Repair, Vehicle Diagnostics, Brake Repair, Suspension Systems, HVAC Systems
Fort Wayne, Indiana, United States · On-site
6057 - Madison - 6601 Odana Road, Madison, Wisconsin, 53719 CarMax, the way your career should be! Position Overview As a Location General Manager in Training (LGM), you will begin a leadership development program design…
Skills: Operational Excellence, P&L Management, Associate Development, Budget Management, Recruitment
Charlotte, North Carolina, United States · On-site
4063 - Hickory Auction Center - 1935 15th Avenue Pl SE, Hickory, North Carolina, 28602 CarMax, the way your career should be! Position Overview As an Auction Services Associate, you responsible for zone maintenance, vehi…
Skills: Inventory Management, Vehicle Preparation, Data Entry, Multitasking, Collaboration
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Guide customers through the car-buying and selling process, including appraisals, test drives, and financing applications. Manage vehicle inventory, perform quality inspections, and handle administrative paperwork to ensure a seamless customer experience.
Requires a high school diploma or equivalent and a valid driver's license. Candidates must be able to lift up to 25 lbs and possess strong communication and teamwork skills.
CarMax, the way your career should be!
As a Customer Specialist, you will play a key role in delivering an iconic, customer-first experience that sets CarMax apart. You’ll act as a trusted guide, supporting customers through every step of their car-buying and selling journey. From facilitating appraisals and test drives to managing paperwork and repair orders, you’ll ensure a seamless, transparent process that reflects CarMax’s commitment to honesty and innovation. This dynamic role offers variety, autonomy, and the opportunity to collaborate across teams while making a meaningful impact on every customer interaction.
At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Wanna Drive?
We're fueled by a common goal: creating an iconic car-buying experience. We make car-buying fair, accessible, and joyful for all. We are committed to making progress in how we positively impact our society, now and in the future. Above all, we care about people. We are committed to putting people first, including our associates, customers, and communities. Spark positive change alongside us. Here’s your chance to leave a mark. Find the purpose, tools, and resources to go for greatness with teammates by your side. We offer benefits and resources to help make your best life happen. Professional growth and limitless opportunities await. There's no better place to be.
Offices: 12800 Tuckahoe Creek Parkway, Richmond, Virginia 23238, US
Wanna Drive?
We're fueled by a common goal: creating an iconic car-buying experience. We make car-buying fair, accessible, and joyful for all. We are committed to making progress in how we positively impact our society, now and in the future. Above all, we care about people. We are committed to putting people first, including our associates, customers, and communities. Spark positive change alongside us. Here’s your chance to leave a mark. Find the purpose, tools, and resources to go for greatness with teammates by your side. We offer benefits and resources to help make your best life happen. Professional growth and limitless opportunities await. There's no better place to be.
Offices: 12800 Tuckahoe Creek Parkway, Richmond, Virginia 23238, US
