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$17/hr–$20/hr
Full-time, Part-time
Medical insurance, Dental insurance, Vision insurance, Paid time off, 401(k) plan, Structured onboarding and mentorship
Posted 14d ago
~40 hrs/week
Responsibilities
Manage the front desk by greeting clients, handling a multi-line phone system, and processing payments and appointments. Coordinate effectively with clinical staff to ensure efficient daily operations and maintain a welcoming reception area.
Requirements
Candidates should have strong customer service and communication skills, with the ability to remain composed under pressure. While veterinary experience is a plus, the hospital provides training for those with transferable skills from medical or hospitality backgrounds.
Full job description
Levittown Animal Hospital is seeking a dedicated and client-focused full time or part time Veterinary Receptionist to join our team. This position is open to candidates who bring strong transferable experience from adjacent fields, including human medical or dental offices, urgent care clinics, emergency services, or high-volume hospitality and customer service environments.
No Experience? No Prpblem! We welcome individuals who are passionate about animal care and eager to learn. At Levittown Animal Hospital, we provide hands-on training for the right candidate, so you can grow your skills, gain experience, and become an essential part of our veterinary team.
We are looking for a professional who demonstrates composure under pressure, a genuine affinity for animals, and the interpersonal skills to support clients across a wide range of experiences — including those that are emotionally demanding. Veterinary-specific knowledge is not required; comprehensive onboarding and training will be provided.
What to Expect
As you join our mission, expect to be supported in your work and home life with:
A comprehensive benefits package, including medical, dental, and vision insurance for full-time employees
Paid time off for full-time employees
401(k) plan
Structured onboarding and mentorship covering veterinary workflows, software, and medical terminology
Professional development opportunities
Annual Uniform Allowance to help you feel comfortable and professional on the job.
Salary: $17.00 - $20.00 per hour, determined by the candidate's skills, experience, and qualifications.
Schedule: Full time and part time hours. This is a full time position. The hospital is open Monday–Thursday from 8:00 AM–8:00 PM, Friday from 8:00 AM–6:00 PM, and Saturday from 9:00 AM–3:00 PM.
Responsibilities
Greet and check in clients and patients at the front desk, collect intake information, and confirm appointment details in a professional and welcoming manner
Answer and manage a multi-line telephone system, directing calls and responding to inquiries regarding scheduling, services, and general information
Perform client check-out, including payment processing, posting charges, and scheduling future appointments
Provide composed and compassionate customer service to clients experiencing anxiety, distress, or difficult news regarding their pet's health
Perform accurate data entry and maintain organized records in the practice management system following onboarding and training
Communicate effectively with clinical staff to relay messages, flag urgent situations, and support efficient daily operations
Maintain a clean, organized, and welcoming reception and waiting area
Qualifications
Previous experience in a veterinary setting is a plus, but we’re happy to train the right candidate who is eager to learn.
Proven customer service skills with strong verbal and written communication, including active listening and conflict resolution
Experience with appointment scheduling, multi-line phone systems, data entry, and payment processing or point-of-sale (POS)
Strong organizational skills and attention to detail; ability to multitask effectively in a fast-paced environment
Proficient in Microsoft Office; comfortable learning new software and workflows
Reliable, punctual, and professional; ability to work independently and as part of a team
Genuine affinity for animals and comfort working in a clinical setting
Experience in a veterinary clinic, animal care facility, or medical office; familiarity with veterinary or medical terminology; or PIMS software experience (Cornerstone, Avimark, ImproMed, eVetPractice, or ezyVet) is considered a strong asset.
About Levittown Animal Hospital
Levittown Animal Hospital has been a trusted part of the Long Island community since 1965. We are a full‑service veterinary clinic, providing comprehensive care from preventive wellness to advanced diagnostics, surgery, and complementary therapies.
Our team, led by experienced veterinarians including Co‑Medical Directors Dr. Sue Fischman and Dr. Olivia Drutjons, brings a deep commitment to clinical excellence, compassion, and client education.
We operate in a modern, state-of-the-art facility that’s earned multiple Best of Long Island honors, and we leverage cutting-edge technology to deliver high-quality veterinary care. At Levittown, pets are family—and we’re dedicated to helping them live their healthiest, happiest lives.
#VETASST
Related keywords
Veterinary ReceptionistPractice Management SystemCornerstoneAvimarkImproMedeVetPracticeezyVetPOSClient RelationsAnimal CareMedical OfficeHealthcare AdministrationPatient IntakeLong Island
We value the importance of the human-animal bond and realize the depth of emotions that are a part of this bond. At Caring Hands Animal Hospital you may stay with your pet during all aspects of the office visit and medical treatments. If your pet is hospitalized you are always welcome to visit during hospital hours. If your pet needs to be taken to the treatment room during an appointment, you may come right along with them! We have 6 locations and are actively growing.
Offices: 5675 Stone Road, Suite 200, Centreville, Virginia 20120, US
Veterinary and Animal CareVeterinaryHospitalHealth CarePet
We value the importance of the human-animal bond and realize the depth of emotions that are a part of this bond. At Caring Hands Animal Hospital you may stay with your pet during all aspects of the office visit and medical treatments. If your pet is hospitalized you are always welcome to visit during hospital hours. If your pet needs to be taken to the treatment room during an appointment, you may come right along with them! We have 6 locations and are actively growing.
Offices: 5675 Stone Road, Suite 200, Centreville, Virginia 20120, US
Veterinary and Animal CareVeterinaryHospitalHealth CarePet