Hřensko, Northwest, Czechia · Hybrid
Ready to make a global impact in media operations? Join Camphouse as a Customer Success Manager in Vietnam and help onboard one of our largest international clients. You’ll work with a dynamic global team, guide thousand…
Skills: Project Management, Customer Success, B2B SaaS, User Onboarding, User Acceptance Testing
Thủ Đức, Vietnam · Hybrid
Are you ready to shape the future of customer experience for the world’s most dynamic brands? Join Camphouse as a Customer Experience Specialist based in Vietnam. We are building a brand-new, dedicated team of 4 speciali…
Skills: Customer Support, Ticket Management, AI Optimization, Content Creation, Video Editing
Stockholm, Sweden · On-site
Ready to make a global impact in media operations? Join Camphouse as a Customer Success Manager in Stockholm and help onboard one of our largest international clients. You’ll work with a dynamic global team, guide thousa…
Skills: Project management, Customer success, B2B SaaS, Onboarding, User training
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Drive and coordinate a large-scale client onboarding project across multiple APAC markets to ensure product adoption and value delivery. Act as the primary bridge between regional users and the product team to translate needs into requirements and manage bug prioritization.
Requires 4–5 years of project management experience, preferably in B2B SaaS or tech, and a bachelor's degree in a relevant field. Candidates must possess strong English communication skills and experience working with international, cross-functional teams.
Join Camphouse as a Customer Success Manager in Vietnam and help onboard one of our largest international clients. You’ll work with a dynamic global team, guide thousands of users across multiple markets, and ensure our platform delivers real value, all while being part of a fast-growing, innovative company shaping the future of marketing operations.
Camphouse is a centralized media operations platform for complex marketing campaigns. Trusted by global brands and agencies, we bring planning, execution, tracking, and reporting together in one system, replacing scattered spreadsheets and fragmented tools with clarity, control, and collaboration. Our platform helps teams unlock their full potential, get a complete view of performance, and work more efficiently across local and global campaigns. Camphouse also uses AI‑ready data to support smarter workflows and insights as marketing evolves.
You’ll be part of a large international onboarding program covering 80 markets and 4000 users.
Your mission: make sure users love the product, projects stay on track, and communication between teams and markets flows smoothly.
You’ll work closely with Our global CS team in EMEA, US and APAC, and our Product team in Malmö, Sweden.
This role is perfect if you enjoy mixing project management, customer communication, training, and product collaboration.
Project & delivery
Drive and coordinate a large client project across multiple APAC markets
Build and maintain project plans, timelines, and status updates
Make sure milestones are hit and things move forward
Product & quality
Collect local user needs and translate them into clear product requirements
Lead UAT, testing, and feedback loops
Be the bridge between users and product teams for bug prioritization and enhancements
Training & support
Guide users through onboarding and tool adoption
Run regular trainings and updates
Keep training materials and documentation fresh and relevant
Provide proactive, high-quality customer support through structured case handling ensuring timely resolution and excellent customer experience.
Client & team collaboration
Be a main point of contact for the regional client
Run regular status meetings with clients and internal teams
Ensure expectations are clear and aligned on all sides
Travel may be required depending on business needs.
You have:
4–5 years of experience in project management (ideally in B2B SaaS or tech)
Bachelor’s degree in a relevant field, such as business, marketing, communications, or project management, or similar.
Experience working with large, cross‑functional projects
Confidence working with international teams
Strong communication skills in English
A structured, proactive, and solution‑oriented way of working
Competitive salary and benefits
A chance to work with a high-profile global client
An international, collaborative work environment
A role where you can really make an impact
A fast-growing company with a strong focus on innovation and quality
The Intelligent Media Operations Platform
Camphouse is the leading intelligent media operations platform for brands and agencies. It provides a comprehensive overview of all your marketing activities, campaign plans, and annual summaries in one place.
Offices: Nybrogatan 11, Stockholm, Stockholm County 114 35, SE · New York, New York 10580, US · Stortorget 13b, Malmö, Sverige 21122, SE
The Intelligent Media Operations Platform
Camphouse is the leading intelligent media operations platform for brands and agencies. It provides a comprehensive overview of all your marketing activities, campaign plans, and annual summaries in one place.
Offices: Nybrogatan 11, Stockholm, Stockholm County 114 35, SE · New York, New York 10580, US · Stortorget 13b, Malmö, Sverige 21122, SE
