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Jobs at Cadwell (Now Hiring) — 10 open

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Order Entry Representative

Kennewick, Washington, United States · On-site

$20/hr–$24/hr

Mid level

Position Summary: The Order Entry Representative partners with field Sales to enable purchases of Cadwell products. Expected to demonstrate a commitment to customer satisfaction. This role is based at company headquarter…

Skills: Order Entry, Customer Service, Business Math, MS Office, Google Applications

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Manufacturing Engineer

Kennewick, Washington, United States · On-site

$79k–$100k/yr

Mid level

The Manufacturing Engineer develops, maintains, and continuously improves the manufacturing lines, equipment, processes, and training used on the production floor. As a hands-on owner of how manufacturing at Cadwell is d…

Skills: Process Engineering, Optimization, Change Control, Design-for-Manufacture, New Product Introduction

Cadwell logoCadwell

Facilities Maintenance Technician

Kennewick, Washington, United States · On-site

$27/hr–$40/hr

Mid level

Position Summary: The Facilities Maintenance Technician is responsible for repairs and maintenance of Cadwell assets and for general appearance/upkeep of premises. This person contributes to the success of the business b…

Skills: Facilities Maintenance, Commercial Carpentry, Framing, Drywall, Painting

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IT Service Delivery Specialist (EMEA\AP)

United States · Remote OK

$77k–$100k/yr

Mid level

Position Overview The IT Service Delivery Specialist will serve as a primary technical resource for Cadwell's international distributors and domestic customers, providing Tier 2 IT support during overnight hours to align…

Skills: Tier 2 IT Support, Infrastructure Design, HL7 Connectivity, SQL, SQLite

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Manufacturing Technician 1

Kennewick, Washington, United States · On-site

$20/hr–$27/hr

Entry level

The Manufacturing Technician 1 is responsible for the assembly and test of assigned Cadwell products to documented specifications. Products are Class I and II medical devices, therefore meeting quality and productivity s…

Skills: Hand Soldering, Wire Crimping, Electronic Instrumentation, Oscilloscope, Power Supply

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Project Manager 2

Kennewick, Washington, United States · On-site

$120k–$141k/yr

Senior

Position Summary: The Project Manager 2 is responsible for managing and facilitating cross-functional development projects for Cadwell’s neurodiagnostic, neuromonitoring, sleep diagnostic, and associated supplies and acc…

Skills: Project Management, Risk Management, Cross-functional Leadership, Design Control Processes, Design Transfer

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Engineering Laboratory Manager

Kennewick, Washington, United States · On-site

$140k–$165k/yr

Senior+

The Engineering Laboratory Manager leads the Engineering Lab team in the development, maintenance, and continuous improvement of Cadwell’s cutting-edge medical devices. This leadership role oversees the technical team th…

Skills: Engineering Leadership, PCB Design, Electrical Engineering, Failure Analysis, Regulatory Compliance

Cadwell logoCadwell

Document Control Specialist 1

Kennewick, Washington, United States · On-site

$22/hr–$33/hr

Entry level

Position Summary: The Document Control Specialist 1 executes and enforces the Document Control processes and systems used to support Cadwell’s industry-leading neuro-diagnostics equipment. The Document Control Specialist…

Skills: Version Control, Engineering Change Control, Good Documentation Practices, ERP Systems, BOM Structures

Cadwell logoCadwell

Neurodiagnostic Education Content Creator

Kennewick, Washington, United States · On-site

$80k–$100k/yr

Senior

Position Summary: The Neurodiagnostic Education Content Creator is responsible for the development and maintenance of all clinical education content for Cadwell’s EEG product line. This role creates high-quality, custome…

Skills: Instructional Design, Clinical Education, Content Strategy, Adult Learning Principles, Video Content Creation

Cadwell logoCadwell

PSG Field Implementation Specialist

United States · On-site

$80k–$100k/yr

Mid level

Position Summary: The PSG Field Implementation Specialist is responsible for consistently delivering regulatory compliant, high-quality product installation, set-up, technical configurations and customer training, for th…

Skills: Technical Installation, Troubleshooting, Customer Training, Root-Cause Identification, Clinical Configuration

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Order Entry Representative

Cadwell

Kennewick, Washington, United States • On-site

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Mid level

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  • $20/hr–$24/hr
  • Full-time
  • associate degree, bachelor degree
  • Posted 4d ago
  • ~40 hrs/week

Responsibilities

The Order Entry Representative handles incoming customer requests and processes orders in coordination with field sales and internal departments. The role ensures prompt resolution of customer issues and provides backup assistance to the receptionist.

Requirements

Requires an associate degree or 2 years of related experience, with a bachelor's degree preferred. Candidates must have 2+ years of experience in customer service or sales and proficiency in MS Office and Google applications.

Full job description

 

Position Summary:  
 
The Order Entry Representative partners with field Sales to enable purchases of Cadwell products. Expected to demonstrate a commitment to customer satisfaction. This role is based at company headquarters in Kennewick, WA.  

Key Responsibilities:
  • Professionally handle incoming requests, inquiries and orders from customers, and from the field
  • Process orders and changes in accordance with procedures
  • Work with multiple Cadwell departments to ensure that customer issues are resolved both promptly and thoroughly
  • Demonstrate professionalism and a positive, solutions-oriented approach when interacting with customers and co-workers
  • Stay current on Cadwell products and software, and proficient on use of internal systems
  • Provide backup assistance to receptionist as needed
  • Perform other duties as requested, directed, or assigned 
Education / Experience:
  • Associate degree in related field, or 2 years of related education/experience required; Bachelor’s degree preferred
  • 2+ years of experience in customer service, sales or other relevant experience required 
Job Knowledge / Requirements:
  • Pleasant, positive, patient, and helpful customer service skills
  • Communicate clearly and professionally through listening, speaking, and writing skills
  • Strong business math skills; read and interpret data and reports
  • Computer skills: MS Office and Google applications, query tools, and database systems and applications
  • Complete work both independently and as an effective member of the team, adapting to changing requirements, deadlines, and priorities as needed
  • Must develop knowledge of Cadwell product lines and how they are used by clinicians, and know what questions to ask in order to be effective in assisting customers
  • Critical success criteria include attention to detail, organized approach to work, effective time management and follow-through 
Physical Requirements / Working Conditions:
  • General office positions may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting and carrying up to 20 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, color vision and 2-way written/verbal communication. More specific details may be provided as needed or requested. 
  • Extensive use of computer and telephone 
  • Work assigned shifts to cover department hours of 6:30am - 5:00pm; overtime may be required to meet business needs 
Cadwell Industries, Inc. is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at [email protected].

 

Salary Range
$20—$24 USD

Related keywords

Order EntryCustomer SatisfactionSales SupportMS OfficeGoogle ApplicationsQuery ToolsDatabase SystemsBusiness MathClinician SupportData Reports

About Cadwell

LinkedInVisit site

Helping You Help Others

Industry
Medical Device
Company size
51-200 employees
Founded
1979
Headquarters
Kennewick, WA
LinkedIn followers
15,194

Since 1979, Cadwell has been true to its mission: Helping you help others. We continually listen to our customers and improve upon our core competencies: EMG, IONM, EEG, Sleep, Consumables, and CadLink Information Management. We are innovating, expanding and growing. Visit www.cadwell.com to learn more about our quality products, outstanding service, and exciting career opportunities.

Offices: 909 N. Kellogg St., Kennewick, WA 99336, US

Ambulatory EquipmentApnea Monitoring EquipmentLTM EquipmentICU EquipmentEEGPSGHSTIOMEMGNCS
View all jobs at Cadwell

About Cadwell

LinkedInVisit site

Helping You Help Others

Industry
Medical Device
Company size
51-200 employees
Founded
1979
Headquarters
Kennewick, WA
LinkedIn followers
15,194

Since 1979, Cadwell has been true to its mission: Helping you help others. We continually listen to our customers and improve upon our core competencies: EMG, IONM, EEG, Sleep, Consumables, and CadLink Information Management. We are innovating, expanding and growing. Visit www.cadwell.com to learn more about our quality products, outstanding service, and exciting career opportunities.

Offices: 909 N. Kellogg St., Kennewick, WA 99336, US

Ambulatory EquipmentApnea Monitoring EquipmentLTM EquipmentICU EquipmentEEGPSGHSTIOMEMGNCS
View all jobs at Cadwell

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