Job Purpose Ensure all wholesale customer orders are processed and delivered on time by meeting service level targets, communicating with customers about order status, and resolving any issues. Essential Duties & Respons…
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Full-time
high school
Posted 21d ago
~40 hrs/week
Responsibilities
The associate is responsible for processing wholesale customer orders and coordinating deliveries to meet service level targets. They also handle customer inquiries, resolve order discrepancies, and support warehouse loading and route assignments.
Requirements
Candidates should be at least 18 years old with a preferred high school diploma and experience in order processing and warehouse operations. Proficiency in Microsoft Office and the ability to lift up to 40 lbs are required.
Full job description
Job Purpose
Ensure all wholesale customer orders are processed and delivered on time by meeting service level targets, communicating with customers about order status, and resolving any issues.
Essential Duties & Responsibilities:
Support daily warehouse and order operations.
Process customer orders, coordinate deliveries, and ensure service delivery targets are met.
Assist customers & warehouse staff with inquiries, discrepancies, and order-related issues.
Support delivery scheduling, loading verification, and route assignments.
Education:
Must be at least 18 years of age.
High school diploma or equivalent is preferred.
Job-related Experience:
Product Knowledge.
Experience with order processing & and dispatch.
Warehouse experience preferred.
Computer Skills:
Strong Microsoft Office skills, particularly Word, Excel, and Outlook.
Strong communication and organisational skills with excellent attention to detail.
Skills/Attributes:
Able to read and write in English.
Good communication skills.
Great attention to detail.
Effective conflict resolution.
Polite and professional phone etiquette.
Ability to work independently and within a team environment.
Ability to work extended hours, evenings, weekends, and public holidays.
Physical Demands:
The employee may be required to lift boxes of up to 40 lbs.
Closing date: August 8, 2026
Only shortlisted candidates will be contacted.
Related keywords
Order FulfillmentWholesaleWarehouseDispatchLogisticsMicrosoft OfficeRoute AssignmentsLoading VerificationService Level TargetsInventory Management
Burrows Lightbourn is a leading beverage alcohol distributor and retailer in Bermuda.
Industry
Wholesale Alcoholic Beverages
Company size
11-50 employees
Founded
1984
Headquarters
PEMBROKE, Pembroke
LinkedIn followers
178
Burrows Lightbourn is a leading beverage alcohol distributor and retailer in Bermuda. The company exclusively represents many of the world's most iconic beer, spirits, wine, and non-alcoholic beverage brands including core brands from the portfolios of Bacardi, DIAGEO, Heineken, Carlsberg, E & J Gallo, Treasury Wine Estates, and Icelandic Glacial Water. Our direct-to-consumer division, Discovery Wines & Spirits, focuses on the premium/super premium wines and niche spirits categories in the retail and online channels.
Burrows Lightbourn is a leading beverage alcohol distributor and retailer in Bermuda.
Industry
Wholesale Alcoholic Beverages
Company size
11-50 employees
Founded
1984
Headquarters
PEMBROKE, Pembroke
LinkedIn followers
178
Burrows Lightbourn is a leading beverage alcohol distributor and retailer in Bermuda. The company exclusively represents many of the world's most iconic beer, spirits, wine, and non-alcoholic beverage brands including core brands from the portfolios of Bacardi, DIAGEO, Heineken, Carlsberg, E & J Gallo, Treasury Wine Estates, and Icelandic Glacial Water. Our direct-to-consumer division, Discovery Wines & Spirits, focuses on the premium/super premium wines and niche spirits categories in the retail and online channels.