Savannah, Georgia, United States · On-site
$43/hr–$59/hr
The IT Service Operations team provides world-class technical assistance and support for Boston Dynamics employees. As an IT Service Operations Technician, you'll play a crucial role in ensuring our technology runs smoot…
Skills: Technical Support, Hardware Deployment, Asset Management, Windows Desktop, Windows Server
Waltham, Massachusetts, United States · On-site
$150k–$200k/yr
The Atlas team at Boston Dynamics is pushing the limits of robotic mobility and manipulation. As a Teleoperation Research Scientist, you will design and implement cutting-edge teleoperation and human-robot interaction sy…
Skills: Teleoperation, Human-Robot Interaction, C++, Python, Real-time Control
Waltham, Massachusetts, United States · On-site
$103k–$115k/yr
The Boston Dynamics strategic sales team is looking to hire an Associate Sales Executive to our team. We are seeking a sales professional to develop and maintain a sales pipeline for our cutting edge technology for our S…
Skills: Pipeline Management, Relationship Building, Government Procurement, Public Speaking, Product Demonstrations
Fulford, United Kingdom · On-site
Responds to customer product inquiries via telephone or in written internet-based email or chat sessions. Resolves customer concerns raised during installation, operation, maintenance or product application or compatibil…
Skills: Technical Support, Troubleshooting, Customer Service, Electro-mechanical Equipment, Software Applications
Fulford, United Kingdom · On-site
Technical Support Engineers take ownership for resolving technical customer issues in a reasonable time, act as the representative of Boston Dynamics technical expertise in voice, tone, and knowledge, and serve as an int…
Skills: Technical Support, Linux, Python, C++, Troubleshooting
Waltham, Massachusetts, United States · On-site
$61k–$76k/yr
Technical Support Engineers take ownership for resolving technical customer issues in a reasonable time, act as the representative of Boston Dynamics technical expertise in voice, tone, and knowledge, and serve as an int…
Skills: Technical Support, Linux, Python, C++, Troubleshooting
Waltham, Massachusetts, United States · On-site
$155k–$185k/yr
The Boston Dynamics Human Robot Interaction team is looking for a Senior Staff UX Designer for our physical AI technology. Boston Dynamics builds the world's most exciting robots. Thousands of Spot robots help companies …
Skills: Interaction Design, Human-Robot Interaction, Sound Design, Motion Design, Character Design
Waltham, Massachusetts, United States · On-site
$135k–$155k/yr
The Boston Dynamics Information Technology team is seeking an Application Developer to elevate our Atlassian environment, focusing on optimizing project management, IT service delivery, asset management, and cross-functi…
Skills: Jira Cloud, Jira Service Management, Jira Product Discovery, Confluence, Atlassian Assets
Billerica, Massachusetts, United States · On-site
$41/hr–$48/hr
Boston Dynamics is a world leader in mobile robots, tackling some of the toughest robotics challenges. We combine the principles of dynamic control and balance with sophisticated mechanical designs, cutting-edge electron…
Skills: AutoCAD, Linux, Command-line systems, Project Management, Electronics
Waltham, Massachusetts, United States · On-site
$74k–$90k/yr
As a Field Service Engineer, you will help to strengthen our world-class service and support efforts to meet the demands of our customers. Every day, you will work to support our advanced Stretch Robotics in the field at…
Skills: Field Service, Technical Support, Mechanical Repair, Customer Management, CRM Documentation
Waltham, Massachusetts, United States · On-site
$188k–$275k/yr
Boston Dynamics is building the world’s most advanced robots. The Spot quadruped robot performs inspections on thousands of sites around the world, helping customers to inspect, operate and optimize their industrial faci…
Skills: Python, Machine Learning, Computer Vision, Generative AI, PyTorch
Savannah, Georgia, United States · On-site
$34/hr–$43/hr
Job Summary The Facilities Maintenance Senior Technician (S4) is responsible for independently performing advanced maintenance, repair, inspection, and modification of buildings, equipment, and grounds to ensure safe, ef…
Skills: Building Systems Maintenance, Carpentry, Drywall Repair, Preventive Maintenance, Troubleshooting
Savannah, Georgia, United States · On-site
$102k–$130k/yr
Boston Dynamics is a world leader in mobile robots, tackling some of the toughest robotics challenges. We combine the principles of dynamic control and balance with sophisticated mechanical designs, cutting-edge electron…
Skills: Facility Operations, Vendor Management, Workplace Safety, OSHA Compliance, Budget Tracking
Waltham, Massachusetts, United States · On-site
$115k–$160k/yr
We are looking for a Senior Staff Gear Train Engineer to develop the gearboxes and drivetrains inside our next-generation humanoid robots. This role spans the full gear lifecycle — concept design, analysis, and manufactu…
Skills: Gear System Design, CAD, GD&T, Gear Simulation, Planetary Gear Design
Waltham, Massachusetts, United States · On-site
$150k–$200k/yr
We’re looking for an Electrical Engineering Manager to lead a team to design, development, and support high-performance Actuator Products for next-generation humanoid robotic platforms. This role sits at the intersection…
Skills: Electrical System Design, People Management, Power Electronics, Motor Drives, HDI PCB Routing
Waltham, Massachusetts, United States · On-site
$177k–$225k/yr
As a Spatial AI Research Scientist on the Atlas VLA Research team, you will build the perception and geometric reasoning systems that give Atlas a grounded 3D understanding of the world. Your work spans the full spectrum…
Skills: SLAM, 3D Reconstruction, State Estimation, C++, Python
Waltham, Massachusetts, United States · On-site
$138k–$168k/yr
We are seeking a strategic and experienced Senior Staff HR Business Partner to support our corporate functions, including Sales, Strategy, Customer Experience, Marketing, Information Technology, Finance, and Legal. In th…
Skills: Strategic HR Business Partnering, Organizational Effectiveness, Workforce Planning, Employee Relations, Change Management
California, United States · Remote OK
$101k–$120k/yr
As a Field Application Engineer, you will play a pivotal role in delivering Boston Dynamics robotic solutions to our customers, ensuring their seamless integration and operational success. Your responsibilities will enco…
Skills: Field Application Engineering, Systems Integration, AutoCAD, Electro-mechanical Systems, Linux
California, United States · Remote OK
$85k–$106k/yr
Boston Dynamics is a world leader in mobile robots, tackling some of the toughest robotics challenges. For years, our awe-inspiring viral videos on YouTube have shown the world what remarkably capable robots can do. Now …
Skills: Maintenance and Repair Workflows, JIRA, Electro-mechanical Debugging, Oscilloscopes, Power Supplies
Waltham, Massachusetts, United States · On-site
$140k–$170k/yr
As a Full-Stack Software Engineer on the Orbit Platform team at Boston Dynamics, you will build core features for Orbit - the orchestration and intelligence software for all of Boston Dynamics’ robots. In this role, you …
Skills: Node.js, Golang, Python, React, Express
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide technical assistance and support for employees by resolving IT issues and managing hardware and software deployments. Oversee IT inventory and drive independent projects to enhance operational technologies and IT processes.
Requires a bachelor's degree in an IT-related field or equivalent experience with at least 2 years of technical support experience. Must be proficient in Windows, macOS, and Linux environments with a solid understanding of core networking concepts.
The IT Service Operations team provides world-class technical assistance and support for Boston Dynamics employees. As an IT Service Operations Technician, you'll play a crucial role in ensuring our technology runs smoothly, empowering your colleagues to do their best work. While your primary focus will be providing exceptional technical support, you'll also have exciting opportunities to get involved in projects that shape our future IT landscape. This role is onsite, supporting our Savannah, GA RMAC location, with limited flexibility in scheduling.
Day-to-day:
Serve as the primary point of contact for our users, expertly resolving IT issues and requests via multiple channels, ensuring adherence to our service level agreements (SLAs).
Efficiently deploy and configure hardware, software, and peripherals for our end users, meticulously maintaining the accuracy of our asset management system.
Proactively apply system patches and efficiently troubleshoot and resolve hardware and software malfunctions to minimize disruption.
Oversee IT inventory, ensuring adequate stock levels and maintaining a well-organized and efficient workspace.
Utilize and contribute to our comprehensive internal and end-user facing documentation for hardware, software, and operating system installations.
Provide timely account management support, including password resets and access issue resolution.
Collaborate with a variety of internal teams, such as Purchasing, Infrastructure, Information Security, on tasks and projects.
Take ownership of and drive independent projects focused on implementing new operational technologies and enhancing existing IT processes, contributing directly to our efficiency and innovation.
Perform other duties as assigned.
Qualifications:
Bachelor’s degree in an IT-related field or equivalent experience.
2+ years of proven experience in a technical support or service desk role, demonstrating increasing responsibility.
Exceptional communication skills, both written and verbal, with the ability to explain technical concepts clearly to a variety of audiences. A positive attitude and a good sense of humor will go a long way in our collaborative environment!
Demonstrated ability to diagnose and resolve a wide range of hardware, software, and network issues independently, knowing when to escalate complex problems and possessing a proactive approach to problem-solving.
Highly motivated and organized with a strong work ethic, capable of managing individual tasks effectively while also contributing collaboratively within a team.
Solid understanding of and experience supporting Windows desktop and server environments, macOS, and Linux operating systems.
Experience with Google Workspace administration and a working knowledge of Active Directory (or Entra ID) for user and group management.
Fundamental understanding of core networking concepts and protocols such as DNS, DHCP, CIFS/SMB, and NFS for effective troubleshooting.
This is a full-time position with a standard weekday schedule. Occasional off-hours or weekend work may be required to support critical system maintenance or address urgent issues. This position will participate in a paid on-call rotation to support critical incidents.
This is a full-time on-site role based at RMAC in Savannah, GA
May be required to lift up to 50lbs.
Additional skills nice to have:
Experience managing and troubleshooting conference room audio-visual (AV) systems for seamless meeting experiences.
Proficiency in Python, PowerShell, or Bash scripting for automating routine tasks and improving efficiency.
Familiarity with IT service management (ITSM) principles and experience with tools such as Jira, Addigy, and Microsoft Intune. Exposure to Agile/SCRUM methodologies is a plus.
ITIL v4 Foundations certification or a strong understanding of ITIL best practices.
Korean Language nice to have
Desire to learn and grow!
The pay range for this position is between $43 to $59 per hour. Base pay will depend on multiple individualized factors including, but not limited to internal equity, job related knowledge, skills and experience. This range represents a good faith estimate of compensation at the time of posting. Boston Dynamics offers a generous Benefits package including medical, dental vision, 401(k), paid time off and a annual bonus structure. Additional details regarding these benefit plans will be provided if an employee receives an offer for employment.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas for this position.
Boston Dynamics will never ask you to divulge your personal financial or account information as part of its recruiting process.
Changing your idea of what robots can do.
Boston Dynamics builds advanced mobile manipulation robots with remarkable mobility, dexterity perception and agility. We use sensor-based controls and computation to unlock the potential of complex mechanisms. Our world-class development teams develop prototypes for wild new concepts, do build-test-build engineering and field testing and transform successful designs into robot products. Our goal is to change your idea of what robots can do.
Offices: Waltham, MA 02451, US · Mountain View, CA 94043, US
Changing your idea of what robots can do.
Boston Dynamics builds advanced mobile manipulation robots with remarkable mobility, dexterity perception and agility. We use sensor-based controls and computation to unlock the potential of complex mechanisms. Our world-class development teams develop prototypes for wild new concepts, do build-test-build engineering and field testing and transform successful designs into robot products. Our goal is to change your idea of what robots can do.
Offices: Waltham, MA 02451, US · Mountain View, CA 94043, US
