Post Falls, Idaho, United States · On-site
POSITION SUMMARY: Under the supervision of the Management team, the Overnight Supervisor provides daily direction to the Outfitters on the overnight shift within the retail store, to include: sales floor replenishment, m…
Skills: Team Leadership, Inventory Management, Merchandise Presentation, Staff Training, Performance Evaluation
Destin, Florida, United States · On-site
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, provid…
Skills: Customer Service, Point Of Sale (POS) Operation, Cash Handling, Merchandise Returns Processing, Product Knowledge
Springfield, Oregon, United States · On-site
POSITION SUMMARY: The Sales Outfitter - Firearms is responsible for maintaining Counter Sales and Customer Service for Firearms along with Floor and Counter Sales of other Hunting Merchandise. They perform various sellin…
Skills: Firearms Sales, Customer Service, ATF Regulations, Merchandising, Product Demonstration
Round Rock, Texas, United States · On-site
POSITION SUMMARY: The Sales Outfitter - Firearms is responsible for maintaining Counter Sales and Customer Service for Firearms along with Floor and Counter Sales of other Hunting Merchandise. They perform various sellin…
Skills: Firearms Knowledge, Ammunition Knowledge, ATF Regulations, Customer Service, Retail Sales
Round Rock, Texas, United States · On-site
POSITION SUMMARY: The Sales Outfitter performs various Selling / Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing…
Skills: Customer Service, Product Demonstration, Merchandising, Point Of Sale (POS) Operation, Sales
Round Rock, Texas, United States · On-site
POSITION SUMMARY: The Steward properly clean, store and maintain all washable items within a sanitary and safe working environment. ESSENTIAL FUNCTIONS: Operates dishwashing equipment to ensure adequate supplies of clean…
Skills: Dishwashing, Sanitation Standards, Food Storage, Chemical Handling, Floor Maintenance
Spanish Fort, Alabama, United States · On-site
POSITION SUMMARY: The Detailer performs various detailing and transportation of new and pre-owned boats, motors, trailers and ATV’s in support of a TMBC Sales, Service and Parts operation. ESSENTIAL FUNCTIONS: Supports a…
Skills: Boat Detailing, Forklift Operation, Tractor Operation, Customer Service, Inventory Verification
Spanish Fort, Alabama, United States · On-site
POSITION SUMMARY: The Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist custo…
Skills: Customer Service, Inventory Management, Pre-Delivery Inspection, VIN Verification, IDS Dealer Management System
Utica, New York, United States · On-site
$16/hr–$17/hr
POSITION SUMMARY: The Sales Outfitter performs various Selling / Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing…
Skills: Customer Service, Product Demonstration, Merchandising, Point Of Sale (POS) Operation, Sales
Kansas City, Kansas, United States · On-site
POSITION SUMMARY: The Overnight Task Team Outfitter assists in the overall operational functions and health of the retail store campus. The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling…
Skills: Inventory Management, Visual Merchandising, Planogram Execution, Replenishment, Price Change Execution
Chesterfield Township, Michigan, United States · On-site
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product ex…
Skills: Customer Service, Sales, Account Servicing, Peer Coaching, Regulatory Compliance
Gurnee, Illinois, United States · On-site
$15/hr–$17/hr
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product ex…
Skills: Customer Service, Sales, Account Servicing, Peer Coaching, Regulatory Compliance
Short Pump, Virginia, United States · On-site
$14/hr–$16/hr
POSITION SUMMARY: The Cashier is responsible for checking out customer's merchandise through the POS registers. They perform various Customer Service activities, to include greeting and acknowledging all customers in a p…
Skills: POS Operation, Customer Service, Cash Handling, Product Knowledge, Sales Promotion
Cheektowaga, New York, United States · On-site
$62k–$68k/yr
POSITION SUMMARY: The Retail Manager supervises one or more of the Sales Departments within the store to include the merchandise presentation, inventory control, pricing, sales enhancements, staff selection and developme…
Skills: Retail Management, Inventory Control, Staff Development, Customer Service, Financial Planning
Green Bay, Wisconsin, United States · On-site
POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, …
Skills: Retail Sales, Supervisory Leadership, Inventory Control, Merchandising, Customer Service
Avon, Ohio, United States · On-site
$14/hr–$16/hr
POSITION SUMMARY: The Boat & ATV Sales Consultant performs various Selling / Customer Service activities to assist Boat and ATV Customers in making informed buying decisions. ESSENTIAL FUNCTIONS: Supports a strong commit…
Skills: Customer Service, Sales, CRM Software, Product Knowledge, Lead Generation
Woodbury, Minnesota, United States · On-site
$18/hr–$20/hr
POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, …
Skills: Team Leadership, Merchandising, Inventory Control, Customer Service, Staff Training
Foxborough, Massachusetts, United States · On-site
$21/hr–$23/hr
POSITION SUMMARY: The Human Resources Specialist will lead onsite HR initiatives supporting leadership and Outfitters in the store in the following areas: staffing, training, engagement, orientation and onboarding, and a…
Skills: Staffing, Training, Employee Engagement, Onboarding, HRIS
Fort Worth, Texas, United States · On-site
POSITION SUMMARY: The Sales Outfitter performs various Selling / Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing…
Skills: Customer Service, Product Demonstration, Merchandising, Point Of Sale (POS) Operation, Sales
Abbotsford, British Columbia, Canada · On-site
$17/hr–$20/hr
Summary: Reporting to the Group Sales Manager, a Retail Outfitter will work within a team to create a world class shopping experience by providing legendary customer service and exceptional product knowledge to every cus…
Skills: Customer Service, Product Knowledge, Sales, Visual Merchandising, Problem Solving
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The Overnight Supervisor directs the overnight team in retail store replenishment, merchandise presentation, and inventory management. They are responsible for delegating tasks, ensuring adherence to operating procedures, and maintaining visual standards for a positive customer experience.
Candidates must have a high school diploma or equivalent and 2-4 years of retail experience. Availability to work overnight shifts and proficiency with PC-based inventory and management systems are required.
POSITION SUMMARY:
Under the supervision of the Management team, the Overnight Supervisor provides daily direction to the Outfitters on the overnight shift within the retail store, to include: sales floor replenishment, merchandise presentation, seasonal resets, inventory management and price change execution.
ESSENTIAL FUNCTIONS:
Delegates tasks and work assignments to team members by giving clear and concise direction and follow up to ensure proper execution.
Ensures adherence of all standard operating procedures and processes by team members, following up to provide training and guidance when needed.
Maintains visual presentation standards including in-store signage, proper execution of merchandise directives and planograms, merchandise recovering/front facing and general daily recovery ensuring a pleasant and productive shopping experience for all customers.
Ensures nightly replenishment of sales floor from backstock inventory, as well as new replenishment from the Distribution Centers and direct vendor deliveries.
Supports inventory management in partnership with the Inventory Control team by completing on demand counts, empty peg scanning, pick requests, display integrities, etc. during off peak business overnight.
Supports the Management team with coordination of all “Special Events”; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, tagging, signing and pricing of all advertised items.
Supports the Management team in carrying out Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates.
Assists the Management team and Human Resources Representative to staff the department with “service” oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with the Management team and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.
Ensures all breaks and lunches are provided for overnight Outfitters in accordance with all state and local regulations.
ALL OTHER DUTIES AS ASSIGNED.
EXPERIENCE/QUALIFICATIONS:
Minimum Degree Required: High School Diploma or Equivalent
Years of experience: 2-4 Retail Years Retail Experience
Availability to work overnight shifts
KNOWLEDGE, SKILLS, AND ABILITY:
Ability to read and analyze certain reports
Ability to effectively present information and respond to inquiries from Managers, Outfitters, customers and the general public
Ability to conduct meetings and presentations to groups
Proficiency with PC-based word processing, spreadsheets, data-based management and inventory management systems
Demonstrated strong interpersonal skills.
Ability to establish and maintain effective working relationships with co-workers, Outfitters, customers and with the Base Camp team
TRAVEL REQUIREMENTS:
PHYSICAL REQUIREMENTS:
Regular computer work, walking, and standing.
Occasional sitting and lifting up to 50 lbs.
INDEPENDENT JUDGEMENT:
Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [email protected].
Inspiring everyone to love, enjoy and conserve the great outdoors.
Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today we provide customers with premier destination retail in more than 150 locations across North America. In 2017 Bass Pro Shops acquired Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service. Guided by the visionary leadership of our founder and CEO Johnny Morris, Bass Pro Shops is making a significant impact in on the future of conservation and the communities we serve. More than 40 years after Johnny began helping people connect with nature through a tiny bait shop, our conservation mission is to inspire people to enjoy, love and conserve the great outdoors. Beyond retail, Bass Pro Shops also operates White River Marine Group, the world’s largest manufacturer of boats, plus award-winning resorts and nature destinations including Big Cedar Lodge, America’s Premier Wilderness Resort. Our passion for connecting people to nature extends to our CLUB program where customers earn points toward free gear and experiences, and a series of not-for-profit conservation attractions.
Offices: 2500 E Kearney, Springfield, MO 65898, US
Inspiring everyone to love, enjoy and conserve the great outdoors.
Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today we provide customers with premier destination retail in more than 150 locations across North America. In 2017 Bass Pro Shops acquired Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service. Guided by the visionary leadership of our founder and CEO Johnny Morris, Bass Pro Shops is making a significant impact in on the future of conservation and the communities we serve. More than 40 years after Johnny began helping people connect with nature through a tiny bait shop, our conservation mission is to inspire people to enjoy, love and conserve the great outdoors. Beyond retail, Bass Pro Shops also operates White River Marine Group, the world’s largest manufacturer of boats, plus award-winning resorts and nature destinations including Big Cedar Lodge, America’s Premier Wilderness Resort. Our passion for connecting people to nature extends to our CLUB program where customers earn points toward free gear and experiences, and a series of not-for-profit conservation attractions.
Offices: 2500 E Kearney, Springfield, MO 65898, US
