POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, provid…
Skills: Customer Service, Point of Sale (POS) Operation, Cash Handling, Product Knowledge, Conflict Resolution
POSITION SUMMARY: The Sales Outfitter performs various Selling / Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing…
Skills: Customer Service, Product Demonstration, Merchandising, Point of Sale (POS) Operation, Inventory Replenishment
Charleston, West Virginia, United States · On-site
Entry level
POSITION SUMMARY: The Sales Outfitter - Firearms is responsible for maintaining Counter Sales and Customer Service for Firearms along with Floor and Counter Sales of other Hunting Merchandise. They perform various sellin…
Charleston, West Virginia, United States · On-site
Mid level
POSITION SUMMARY: The Retail Used Firearms Outfitter position responsibilities include the evaluation and purchase of used firearms, the acquisition of used firearms into the bound book, and ensuring proper payment to th…
POSITION SUMMARY: The Merchant is a category-specific merchant role responsible for all aspects of category planning and execution to achieve company goals. This positions goals include category strategy and growth plann…
POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, …
Denham Springs, Louisiana, United States · On-site
Mid level
POSITION SUMMARY: The Team Lead operates a business within a business. Their responsibilities are, but not limited to, the daily operations of the used firearms business. This includes three phases of business: buying, s…
Skills: Firearms Appraisal, Negotiation, ATF Compliance, Inventory Management, Customer Service
POSITION SUMMARY: The Retail Manager supervises one or more of the Sales Departments within the store to include the merchandise presentation, inventory control, pricing, sales enhancements, staff selection and developme…
POSITION SUMMARY: The Sales Outfitter performs various Selling / Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing…
Skills: Customer Service, Product Demonstration, Merchandising, Point Of Sale (POS) Operation, Sales
POSITION SUMMARY: The Server has the responsibility to serve guests in an assigned station by providing courteous and efficient service that meets or exceeds guest’s dining expectations. ESSENTIAL FUNCTIONS: Supports a s…
Skills: Guest Service, Suggestive Selling, Order Entry, Alcohol Safety Compliance, Menu Knowledge
Myrtle Beach, South Carolina, United States · On-site
Entry level
POSITION SUMMARY: The Cashier is responsible for checking out customer's merchandise through the POS registers. They perform various Customer Service activities, to include greeting and acknowledging all customers in a p…
Skills: Point of Sale (POS) Operation, Customer Service, Cash Handling, Basic Mathematics, Communication
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, provid…
Skills: Customer Service, Point of Sale (POS) Operation, Cash Handling, Product Knowledge, Merchandise Handling
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product ex…
Skills: Customer service, Sales, Product demonstration, Account management, Communication
POSITION SUMMARY: The Retail Manager supervises one or more of the Sales Departments within the store to include the merchandise presentation, inventory control, pricing, sales enhancements, staff selection and developme…
POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, …
Skills: Team Leadership, Merchandising, Inventory Control, Customer Service, Staff Training
POSITION SUMMARY: The Sales Outfitter - Firearms is responsible for maintaining Counter Sales and Customer Service for Firearms along with Floor and Counter Sales of other Hunting Merchandise. They perform various sellin…
POSITION SUMMARY: The Sales Outfitter performs various Selling / Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing…
Skills: Customer service, Sales, Product knowledge, Merchandising, Point of sale system
POSITION SUMMARY: The Sales Outfitter provides counter sales and customer service for Hunting/Archery Merchandise non-Firearms. This position provides customer service and sales of Floor Hunting/Archery Merchandise. They…
POSITION SUMMARY: The Visual Merchandising Specialist reports to Assistant General Manager, and assists store leadership with merchandise presentations, planogram integrity, visual & seasonal displays, and in-store signa…
POSITION SUMMARY: The Detailer performs various detailing and transportation of new and pre-owned boats, motors, trailers and ATV’s in support of a TMBC Sales, Service and Parts operation. ESSENTIAL FUNCTIONS: Supports a…
The associate is responsible for greeting customers, processing returns, and assisting with buying decisions to ensure a high-quality shopping experience. Additional duties include securing firearms with trigger locks and managing vendor visitor logs.
Requirements
Candidates must have a high school diploma or equivalent experience and the ability to operate a computerized POS system. Physical ability to stand for long periods and lift up to 100 pounds with assistance is required.
Full job description
POSITION SUMMARY:
The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.
ESSENTIAL FUNCTIONS:
Secures all firearms brought into the store with trigger locks.
Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
Greets all customers as they enter the store in a friendly and outgoing manner.
Sorts returns by category and return to proper area.
Sells appropriate Hunting and Fishing Licenses.
Handles and administers all incentive and reward programs.
Remains product knowledgeable.
Remains aware of advertised sales.
Keeps work area clean, neat and well stocked with supplies.
Follows all Company Policies and Procedures.
Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
identifying and evaluating customers' needs
making product recommendations based off this analysis
promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up.
ALL OTHER DUTIES AS ASSIGNED.
EXPERIENCE/QUALIFICATIONS:
Minimum Degree Required: High school diploma or equivalent experience.
KNOWLEDGE, SKILLS, AND ABILITY:
Ability to calculate figures such as discounts and make change to customers
Ability to communicate in a friendly and professional manner to our customers and other associates
Ability to establish and maintain effective working relationships with Management, coworkers and customers
Ability to operate computerized Point of Sale register system
TRAVEL REQUIREMENTS:
N/A
PHYSICAL REQUIREMENTS:
Constantly stand and/or walk during shift
Constantly communicate with others to exchange information
Constantly repeat motions that may include the wrists, hands and/or fingers
Occasionally ascend or descend ladders, stairs, ramps, etc.
Occasionally work in low or high temperatures
Occasionally work in noisy environments
Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
INDEPENDENT JUDGEMENT:
Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
Inspiring everyone to love, enjoy and conserve the great outdoors.
Industry
Retail
Company size
10,001+ employees
Founded
1972
Headquarters
Springfield, MO
LinkedIn followers
121,908
Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today we provide customers with premier destination retail in more than 150 locations across North America. In 2017 Bass Pro Shops acquired Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service.
Guided by the visionary leadership of our founder and CEO Johnny Morris, Bass Pro Shops is making a significant impact in on the future of conservation and the communities we serve. More than 40 years after Johnny began helping people connect with nature through a tiny bait shop, our conservation mission is to inspire people to enjoy, love and conserve the great outdoors.
Beyond retail, Bass Pro Shops also operates White River Marine Group, the world’s largest manufacturer of boats, plus award-winning resorts and nature destinations including Big Cedar Lodge, America’s Premier Wilderness Resort. Our passion for connecting people to nature extends to our CLUB program where customers earn points toward free gear and experiences, and a series of not-for-profit conservation attractions.
Offices: 2500 E Kearney, Springfield, MO 65898, US
Inspiring everyone to love, enjoy and conserve the great outdoors.
Industry
Retail
Company size
10,001+ employees
Founded
1972
Headquarters
Springfield, MO
LinkedIn followers
121,908
Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today we provide customers with premier destination retail in more than 150 locations across North America. In 2017 Bass Pro Shops acquired Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service.
Guided by the visionary leadership of our founder and CEO Johnny Morris, Bass Pro Shops is making a significant impact in on the future of conservation and the communities we serve. More than 40 years after Johnny began helping people connect with nature through a tiny bait shop, our conservation mission is to inspire people to enjoy, love and conserve the great outdoors.
Beyond retail, Bass Pro Shops also operates White River Marine Group, the world’s largest manufacturer of boats, plus award-winning resorts and nature destinations including Big Cedar Lodge, America’s Premier Wilderness Resort. Our passion for connecting people to nature extends to our CLUB program where customers earn points toward free gear and experiences, and a series of not-for-profit conservation attractions.
Offices: 2500 E Kearney, Springfield, MO 65898, US