Nashville, Tennessee, United States · On-site
POSITION SUMMARY: The Greeter performs various Customer Service activities, to include greeting all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to custom…
Skills: Customer service, Communication, Organization, Attention to detail, Self-motivation
Hooksett, New Hampshire, United States · On-site
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, provid…
Skills: Customer service, Point of sale register system, Cash handling, Communication, Product knowledge
East Hartford, Connecticut, United States · On-site
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, provid…
Skills: Customer service, Point of sale system, Cash handling, Product knowledge, Communication
San Antonio, Texas, United States · On-site
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product ex…
Skills: Customer service, Sales, Product demonstration, Account servicing, Communication
Anchorage, Alaska, United States · On-site
POSITION SUMMARY: The Sales Outfitter performs various Selling / Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing…
Skills: Customer service, Sales, Product knowledge, Merchandising, Point of sale system
Springfield, Missouri, United States · On-site
POSITION SUMMARY: The Compensation Analyst is responsible for assisting in the developing and analyzing of compensation programs that support the company's talent strategy while ensuring market competitiveness, internal …
Skills: Compensation analysis, Market analysis, Job evaluation, Pay transparency, Incentive plan analysis
Sun Prairie, Wisconsin, United States · On-site
POSITION SUMMARY: The Sales Outfitter - Firearms is responsible for maintaining Counter Sales and Customer Service for Firearms along with Floor and Counter Sales of other Hunting Merchandise. They perform various sellin…
Skills: Firearms Sales, Customer Service, ATF Regulations, Merchandising, Product Demonstration
Barrie, Ontario, Canada · On-site
$20/hr–$22/hr
POSITION SUMMARY: Under the supervision of the Group Sales Manager, the Team Leader - Firearms gives daily directions to the outfitters in one of the departments within the store, to include: merchandise presentation, in…
Skills: Team leadership, Inventory control, Merchandising, Customer service, Firearm safety
Auburn, New York, United States · On-site
$16/hr–$18/hr
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product ex…
Skills: Customer service, Sales, Account management, Product demonstration, Peer coaching
Buda, Texas, United States · On-site
POSITION SUMMARY: Under the supervision of the Management team, the Overnight Supervisor provides daily direction to the Outfitters on the overnight shift within the retail store, to include: sales floor replenishment, m…
Skills: Team leadership, Inventory management, Visual merchandising, Task delegation, Staff training
Round Rock, Texas, United States · On-site
POSITION SUMMARY: The Sales Outfitter provides counter sales and customer service for Hunting/Archery Merchandise non-Firearms. This position provides customer service and sales of Floor Hunting/Archery Merchandise. They…
Skills: Customer service, Sales, Hunting merchandise knowledge, Archery merchandise knowledge, Merchandising
Macon, Georgia, United States · On-site
POSITION SUMMARY: The Distribution Supervisor is a salaried leadership position is responsible for the timely, accurate and efficient processing of workflow through an assigned area. They will be largely focused on recei…
Skills: Warehouse management, Team leadership, Process improvement, Inventory management, Manhattan warehouse management system
Utica, New York, United States · On-site
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product ex…
Skills: Customer service, Sales, Product demonstration, Account management, Regulatory compliance
Huntsville, Alabama, United States · On-site
POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, …
Skills: Retail sales, Supervisory, Inventory control, Merchandising, Customer service
Waco, Texas, United States · On-site
POSITION SUMMARY: The Sales Outfitter provides counter sales and customer service for Hunting/Archery Merchandise non-Firearms. This position provides customer service and sales of Floor Hunting/Archery Merchandise. They…
Skills: Customer service, Sales, Hunting merchandise knowledge, Archery merchandise knowledge, Merchandising
Clifton Park, New York, United States · On-site
$21/hr–$24/hr
POSITION SUMMARY: The Part Sales role maintains and controls boat, motor, trailer and ATV parts inventory and assist external and internal customers with purchases of or questions regarding parts. ESSENTIAL FUNCTIONS: Su…
Skills: Customer service, Inventory management, Data entry, Sales transactions, Price quoting
Springfield, Missouri, United States · On-site
POSITION SUMMARY: The Operations Manager of Pre Owned Boats and ATVs oversees the company’s used boat and ATV organizational processes, inventory, and operations to ensure productivity and quality. The role is responsibl…
Skills: Inventory management, Wholesale partnerships, Auction management, Digital merchandising, Sales forecasting
Stuttgart, Arkansas, United States · On-site
Taking and filling orders for personalization for Items purchased . Making Trophies, Embroidery, Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation at…
Skills: Order fulfillment, Personalization, Trophy making, Embroidery, Customer service
Wheeling, West Virginia, United States · On-site
POSITION SUMMARY: BOSS (Buy Online Ship from Store) is a process that allows us to improve our overall shopping experience for our customers. By accessing inventory in all of our retail locations, it helps us quickly fin…
Skills: Order processing, Inventory management, Picking and packing, Merchandise inspection, Material handling equipment operation
Prairie du Chien, Wisconsin, United States · On-site
POSITION SUMMARY: NEW STARTING PAY $29.00 The Maintenance Technician II supports the Bass Pro Maintenance department for material handling to complete preventative and predictive maintenance and repair of material handli…
Skills: Mechanical Power Transmission, Electrical Troubleshooting, PLC Controls, Preventative Maintenance, Predictive Maintenance
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The Greeter is responsible for welcoming customers in a friendly manner and providing information about store events, promotions, and programs. They also assist with merchandise returns, vendor check-ins, and maintaining a clean and safe entryway.
Candidates must have a high school diploma or equivalent and experience in a customer service environment. Excellent verbal communication skills and the ability to stand for long periods are required.
POSITION SUMMARY: The Greeter performs various Customer Service activities, to include greeting all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers, distributing promotional materials, and other front-end tasking to support business needs. Greeters are expected to smile and be friendly and outgoing with every guest. They will provide an over the top customer service experience for every guest, ensuring that our customers feel welcomed and appreciated.
ESSENTIAL FUNCTIONS:
Greets all customers as they enter the store in a friendly and outgoing manner.
Actively promoting programs including but not limited to CLUB Membership (US only), VOC and In-Store Pickup.
Modeling our brand standard for customer service by presenting a professional image by adhering to our dress code with a green logo shirt for Bass Pro Shops or tan logo shirt for Cabela’s, name badge visible, appropriate apparel/footwear that meets dress code guidelines, a smile, eye contact, and welcoming body language.
Checks in all customers’ merchandise for return.
Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
Remains aware of all “Special events” in the store and informs customers of details of events, sales, or promotions. Additionally, will provide customers with promotional materials to support special events.
Ensures entryway and surrounding work area remain clean, tidy, and safe for customers and Outfitters.
Assists facilitation of customer check-in of all firearms/weapons by notifying the appropriate trained and designated Outfitter to complete the guest check-in per company SOP. Please note, however, that Greeters themselves should never accept, possess, or handle a firearm while performing their job duties.
EXPERIENCE/QUALIFICATIONS:
Minimum Degree Required: High School Diploma or Equivalent
KNOWLEDGE, SKILLS, AND ABILITY:
Excellent organization skills and attention to details.
Experience in a customer service environment.
Excellent verbal and written communication skills.
Adaptability to new processes and procedures.
Excellent self-motivation and initiative while unsupervised.
TRAVEL REQUIREMENTS:
PHYSICAL REQUIREMENTS:
Regularly walks and stands
Occasionally performs computer work and lifts up to 50 pounds
Seldom to never sits
Constantly communicate with others to exchange information
Constantly repeat motions that may include the wrists, hands and/or fingers.
Occasionally work in low or high temperatures
Occasionally work in outdoor elements such as precipitation and wind.
Occasionally work in noisy environments
Light work that includes constantly moving and lifting objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
INDEPENDENT JUDGEMENT:
Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
Inspiring everyone to love, enjoy and conserve the great outdoors.
Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today we provide customers with premier destination retail in more than 150 locations across North America. In 2017 Bass Pro Shops acquired Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service. Guided by the visionary leadership of our founder and CEO Johnny Morris, Bass Pro Shops is making a significant impact in on the future of conservation and the communities we serve. More than 40 years after Johnny began helping people connect with nature through a tiny bait shop, our conservation mission is to inspire people to enjoy, love and conserve the great outdoors. Beyond retail, Bass Pro Shops also operates White River Marine Group, the world’s largest manufacturer of boats, plus award-winning resorts and nature destinations including Big Cedar Lodge, America’s Premier Wilderness Resort. Our passion for connecting people to nature extends to our CLUB program where customers earn points toward free gear and experiences, and a series of not-for-profit conservation attractions.
Offices: 2500 E Kearney, Springfield, MO 65898, US
Inspiring everyone to love, enjoy and conserve the great outdoors.
Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today we provide customers with premier destination retail in more than 150 locations across North America. In 2017 Bass Pro Shops acquired Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service. Guided by the visionary leadership of our founder and CEO Johnny Morris, Bass Pro Shops is making a significant impact in on the future of conservation and the communities we serve. More than 40 years after Johnny began helping people connect with nature through a tiny bait shop, our conservation mission is to inspire people to enjoy, love and conserve the great outdoors. Beyond retail, Bass Pro Shops also operates White River Marine Group, the world’s largest manufacturer of boats, plus award-winning resorts and nature destinations including Big Cedar Lodge, America’s Premier Wilderness Resort. Our passion for connecting people to nature extends to our CLUB program where customers earn points toward free gear and experiences, and a series of not-for-profit conservation attractions.
Offices: 2500 E Kearney, Springfield, MO 65898, US
