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Attack Theatre, Inc. logoAttack Theatre, Inc.

Operations Manager

Pittsburgh, Pennsylvania, United States · On-site

$45k–$55k/yr

Senior

Description Position Overview Attack Theatre seeks an Operations Manager to oversee the administrative and operational infrastructure that supports the company’s artistic, educational, and community-based work. The Opera…

Skills: Arts Administration, Organizational Management, Project Management, HR Processes, Budget Coordination

Attack Theatre, Inc. logo

Operations Manager

Attack Theatre, Inc.

Pittsburgh, Pennsylvania, United States • On-site

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Senior

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  • $45k–$55k/yr
  • Full-time
  • Posted 12d ago
  • ~40 hrs/week

Responsibilities

The Operations Manager oversees the administrative and operational infrastructure of Attack Theatre, ensuring efficient internal systems and staff operations. This role also involves managing financial operations and serving as the primary liaison to external vendors.

Requirements

Candidates should have 5+ years of experience in arts administration or nonprofit operations, with a strong preference for those with a background in performing arts. Strong organizational skills and experience with HR processes and financial workflows are essential.

Full job description

Description

  

Position Overview

Attack Theatre seeks an Operations Manager to oversee the administrative and operational infrastructure that supports the company’s artistic, educational, and community-based work.

The Operations Manager ensures that the organization’s internal systems, staff operations, facilities, and administrative functions run efficiently and sustainably. This role translates organizational priorities into effective processes and ensures that the artistic and program teams can focus on delivering high-quality performances, educational programs, and community partnerships.

Working closely with the Executive Director the Operations Manager oversees day-to-day administrative functions and organizational systems. The role also serves as the primary liaison to the organization’s external financial services provider, ensuring smooth internal workflows for budgeting, contracting, payroll coordination, reporting, and compliance. The Operations Manager supervises an Administrative Coordinator who supports administrative operations and event logistics.

This position is ideal for an experienced arts administrator who is highly organized, systems-oriented, and comfortable managing 

the operational backbone of a creative organization.

Key Responsibilities

Organizational Operations

  • Oversee the day-to-day administrative operations of the organization.
  • Develop, document, and maintain standard operating procedures across departments.
  • Manage organizational calendars, internal deadlines, and operational workflows.
  • Manage the organization’s ticketing and registration platforms and file management systems.
  • Identify opportunities to improve efficiency through better processes, tools, and systems.

Staff Administration

  • Assist Executive Director with HR administration including hiring coordination, onboarding, personnel files, and offboarding processes.
  • Maintain employee handbook and HR policies.
  • Coordinate internal planning processes and ensure alignment between administrative, artistic, and programmatic activities.
  • Support staff performance review processes and professional development processes.
  • Maintain documentation and operational guidelines for event and audience services procedures.
  • Supervise or delegate front-of-house logistics to an Administrative Coordinator or other support staff as appropriate.
  • Oversee volunteers or assistants for program delivery.

Financial Operations Coordination

(Finance functions are managed by an external accounting firm.)

  • Serve as the primary internal liaison to the organization’s outsourced financial services provider.
  • Coordinate budgeting timelines and departmental budget inputs, including accurate coding against the chart of accounts.
  • Ensure smooth internal processes for contract administration and compliance.
  • Maintain financial documentation and internal reporting systems required for grants, audits, and organizational reporting.
  • Maintain box office records and coordinate financial data with financial services provider.

Facilities and Systems Management

Attack Theatre operates from a shared cultural facility in Lawrenceville with several partner arts organizations. This role serves as the primary point of contact for office tenants, shared space coordination, and maintenance requests.

External Vendor Coordination

Attack Theatre works with several external consultants who support key organizational functions. The Operations Manager coordinates internal workflows and communication to ensure these partnerships function smoothly and align with organizational priorities.

Responsibilities include:

  • Serve as the primary internal liaison to the organization’s marketing agency, coordinating timelines, gathering program information, and ensuring staff deliverables align with campaign schedules.
  • Coordinate with the CRM/database agency to support database maintenance, reporting tools, audience records and system improvements.
  • Ensure marketing, CRM, and internal administrative systems remain aligned and effectively support ticketing, audience engagement, and program tracking.
  • Coordinate project timelines among consultants, staff, and leadership to ensure smooth implementation of initiatives.
  • Maintain documentation of workflows, systems, and consultant-related processes.

Attack Theatre is an Equal Opportunity Employers (EOE). We are committed to diversity in all areas of our work, on and offstage. We encourage applicants with a unique cultural perspective inclusive of race, ethnicity, gender identity or expression, class, physical ability, and sexual orientation. Offices, studio and classroom spaces are ADA compliant. We strongly encourage persons with underrepresented identities and varied lived experiences to apply.


Organizational Context

About Attack Theatre: Founded in 1994 by Michele de la Reza and Peter Kope as a collaboration between two dancers and a city, Attack Theatre fuses modern dance, original live music, and interdisciplinary art forms to create engaging dance performances. We create work at the intersection of art and community, resulting in productions that are personal, authentic,  

Requirements

Qualifications

  • 5+ years of experience in arts administration, nonprofit operations, or organizational management 
  • Experience in a performing arts or cultural nonprofit environment strongly preferred
  • Strong organizational and project management skills
  • Experience managing HR processes and organizational policies
  • Familiarity with nonprofit financial workflows and budget coordination
  • Experience working with external vendors, consultants, or accounting services
  • Excellent communication and cross-departmental coordination skills
  • Ability to design and maintain operational systems and processes
  • Comfort working in a collaborative, artist-driven environment

Key Competencies

  •  Operational leadership? Familiarity with financial reporting and data management? Systems thinking
  • Organizational planning? Staff support and HR administration
  • Process design and documentation? Cross-department coordination
  • Calm, solutions-oriented problem solving

Related keywords

Arts AdministrationNonprofit OperationsOrganizational ManagementProject ManagementHR AdministrationBudget CoordinationFinancial DocumentationEvent LogisticsVolunteer ManagementConsultant CoordinationDatabase ManagementTicketing SystemsAudience EngagementProcess DesignCross-Department CoordinationCommunication

About Attack Theatre, Inc.

LinkedInVisit site

Dance | Music | Passion

Industry
Performing Arts
Company size
11-50 employees
Founded
1994
Headquarters
Pittsburgh, Pennsylvania
LinkedIn followers
534

Under the artistic direction of Peter Kope and Michele de la Reza, Attack Theatre has been making personal, accessible and collaborative dance-based performances with "ninja-like intensity"​ (Pittsburgh Tribune Review) for fifteen years. They combine modern dance, original live music, multimedia and interdisciplinary art forms to present work in traditional and nontraditional spaces both nationally and internationally. They have collaborated with major regional theaters (Quantum Theatre), NYC Broadway productions (Squonk), museums (Carnegie Museum of Art, Andy Warhol Museum, Frick Art Museum, Mattress Factory), symphonies (Pittsburgh Symphony Orchestra), operas (Pittsburgh Opera, Opera Theatre of Pittsburgh, Spoleto USA) and international dance companies (Japan's Nibroll Collective, Belgium's Compagnie Matteo Moles), thereby presenting nearly 100 original works in theatrical and site specific settings. While maintaining a loyal audience in Pittsburgh, they have toured nationally in Ohio, Pennsylvania, Maryland, South Carolina, D.C., Texas, Washington, New York and Massachusetts; and internationally, throughout France, Monaco, Germany, Switzerland, Indonesia, Turkey and Japan.

Offices: 212 45th St, Pittsburgh, Pennsylvania 15201, US

Contemporary DanceArts EducationInteractive community engagement programsSpecial eventsand Live music
View all jobs at Attack Theatre, Inc.

About Attack Theatre, Inc.

LinkedInVisit site

Dance | Music | Passion

Industry
Performing Arts
Company size
11-50 employees
Founded
1994
Headquarters
Pittsburgh, Pennsylvania
LinkedIn followers
534

Under the artistic direction of Peter Kope and Michele de la Reza, Attack Theatre has been making personal, accessible and collaborative dance-based performances with "ninja-like intensity"​ (Pittsburgh Tribune Review) for fifteen years. They combine modern dance, original live music, multimedia and interdisciplinary art forms to present work in traditional and nontraditional spaces both nationally and internationally. They have collaborated with major regional theaters (Quantum Theatre), NYC Broadway productions (Squonk), museums (Carnegie Museum of Art, Andy Warhol Museum, Frick Art Museum, Mattress Factory), symphonies (Pittsburgh Symphony Orchestra), operas (Pittsburgh Opera, Opera Theatre of Pittsburgh, Spoleto USA) and international dance companies (Japan's Nibroll Collective, Belgium's Compagnie Matteo Moles), thereby presenting nearly 100 original works in theatrical and site specific settings. While maintaining a loyal audience in Pittsburgh, they have toured nationally in Ohio, Pennsylvania, Maryland, South Carolina, D.C., Texas, Washington, New York and Massachusetts; and internationally, throughout France, Monaco, Germany, Switzerland, Indonesia, Turkey and Japan.

Offices: 212 45th St, Pittsburgh, Pennsylvania 15201, US

Contemporary DanceArts EducationInteractive community engagement programsSpecial eventsand Live music
View all jobs at Attack Theatre, Inc.

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