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Jobs at Arthritis Knee Pain Centers (Now Hiring) — 9 open

Arthritis Knee Pain Centers logoArthritis Knee Pain Centers

Hybrid Contact Center Agent

Lexington, Kentucky, United States · Hybrid

$14/hr–$17/hr

Entry level

Contact Center Agent - Arthritis Knee Pain Centers Location: Remote / In-Office (based on company needs) Job Type: Full-time Salary: $14.00 to $17.00 per hour Additional Compensation: Monthly Performance Bonus About Us: …

Skills: Inbound Call Handling, Outbound Call Handling, Appointment Scheduling, CRM Proficiency, Customer Service

Arthritis Knee Pain Centers logoArthritis Knee Pain Centers

Certified Medical Assistant

Cary, North Carolina, United States · On-site

$17/hr–$21/hr

Mid level

Join Arthritis Knee Pain Centers as a Full-Time Certified Medical Assistant and become an integral part of a dedicated team that values empathy and patient care. This onsite role in Greensboro, NC offers the unique oppor…

Skills: Patient Care, Medical Software Proficiency, Inventory Management, Patient Scheduling, Clinical Assistance

Arthritis Knee Pain Centers logoArthritis Knee Pain Centers

Certified Medical Assistant

Smithtown, New York, United States · On-site

$20/hr–$24/hr

Mid level

Join Arthritis Knee Pain Centers as a Full-Time Certified Medical Assistant and become an integral part of a dedicated team that values empathy and patient care. This onsite role in Smithtown, NY offers the unique opport…

Skills: Patient Care, Medical Software Proficiency, Inventory Management, Patient Scheduling, Clinical Assistance

Arthritis Knee Pain Centers logoArthritis Knee Pain Centers

Physician

Wall Township, New Jersey, United States · On-site

Mid level

Join Arthritis Knee Pain Centers in Wall, NJ, as a Full-Time Physician and immerse yourself in a dynamic and purpose-driven environment. You'll be at the forefront of providing empathetic care to patients suffering from …

Skills: Orthopedic Procedures, Time Management, Social Perceptiveness, Written Communication, Verbal Communication

Arthritis Knee Pain Centers logoArthritis Knee Pain Centers

Athletic Trainer

Smithtown, New York, United States · On-site

$30/hr–$34/hr

Mid level

Organizational Description At Arthritis Knee Pain Centers (AKPC) we are committed to providing exceptional, non-surgical, non-opioid, pain- relieving therapy to patients suffering from chronic osteoarthritis of the knee.…

Skills: Patient Coordination, Charting, Patient Rapport, Sales, Multi-tasking

Arthritis Knee Pain Centers logoArthritis Knee Pain Centers

Certified Orthotic Fitter DME

Smithtown, New York, United States · On-site

$19/hr–$22/hr

Entry level

Arthritis Knee Pain Centers is looking to bring on a motivated medical assistant onto our team! As a DME (Durable Medical Equipment) Certified Orthotic Fitter, you will be responsible for performing necessary fittings fo…

Skills: Medical Assistant Experience, Medical Office Systems, Time Management, Multi-tasking, Social Perceptiveness

Arthritis Knee Pain Centers logoArthritis Knee Pain Centers

Certified Medical Assistant

St. Matthews, Kentucky, United States · On-site

Mid level

Join Arthritis Knee Pain Centers as a Full-Time Certified Medical Assistant and become an integral part of a dedicated team that values empathy and patient care. This onsite role offers the unique opportunity to directly…

Skills: Patient Care, Medical Software, Inventory Management, Patient Scheduling, Sanitation Protocols

Arthritis Knee Pain Centers logoArthritis Knee Pain Centers

Certified Medical Assistant

Dallas, Texas, United States · On-site

Mid level

Join Arthritis Knee Pain Centers as a Full-Time Certified Medical Assistant and become an integral part of a dedicated team that values empathy and patient care. This onsite role in Dallas, TX offers the unique opportuni…

Skills: Medical Assisting, Patient Scheduling, Injection Prep, Medical Inventory Management, Patient Communication

Arthritis Knee Pain Centers logoArthritis Knee Pain Centers

Medical Receptionist II

Greensboro, North Carolina, United States · On-site

Mid level

Arthritis Knee Pain Centers is looking to bring a motivated medical receptionist onto our team! As Care Coordinator II, you will be responsible for ensuring that our patients are well served and enjoy a long-term relatio…

Skills: Medical Secretary Experience, Medical Office Management Systems, Time Management, Multi-tasking, Social Perceptiveness

Arthritis Knee Pain Centers logo

Hybrid Contact Center Agent

Arthritis Knee Pain Centers

Lexington, Kentucky, United States • Hybrid

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Entry level

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  • $14/hr–$17/hr
  • Full-time
  • Health Insurance, Dental Insurance, Vision Insurance, 401(k) With Company Match, Paid Time Off, Monthly Bonus Opportunities
  • Posted 9h ago
  • ~40 hrs/week

Responsibilities

The agent serves as the first point of contact for patients, handling inbound and outbound calls to schedule appointments and answer service inquiries. They are also responsible for managing web leads and maintaining accurate patient records within the CRM system.

Requirements

Candidates must have prior experience in a contact center, telemarketing, sales, or collections. Strong communication skills, a typing speed of 40+ WPM, and proficiency with CRM systems are required.

Full job description

Contact Center Agent - Arthritis Knee Pain Centers Location: Remote / In-Office (based on company needs) Job Type: Full-time Salary: $14.00 to $17.00 per hour Additional Compensation: Monthly Performance Bonus

About Us: At Arthritis Knee Pain Centers (AKPC), we are dedicated to delivering exceptional, non-surgical, and non-opioid therapy to patients suffering from chronic osteoarthritis of the knee. With 17 medical practices across the U.S., our mission is to treat every patient like family-with compassion, transparency, and personalized care.

Position Summary: We are actively seeking a high-energy, detail-oriented, and tech-savvy Contact Center Agent to join our growing team. In this role, you'll be the first point of contact for both new and existing patients, helping them get the care they need by answering questions, scheduling appointments, and directing traffic to our nationwide clinics.

Key Responsibilities:

  • Handle inbound calls from new and existing patients
  • Assist patients with scheduling, rescheduling, or canceling appointments
  • Make outbound calls for appointment confirmations, 6-month re-evaluations, and treatment restarts
  • Respond to online inquiries from the website and social media (web leads)
  • Provide accurate information about our services and locations
  • Proactively engage patients to reduce cancellations and no-shows
  • Route calls appropriately to internal teams or local clinics
  • Maintain up-to-date and accurate records in our CRM system
  • Deliver top-notch service with empathy, patience, and professionalism

Requirements:

  • Prior experience in a contact center, telemarketing, sales, or collections is required
  • Excellent communication skills - both verbal and written
  • Typing speed of 40+ WPM with strong grammar and punctuation
  • Proficiency with computers and CRM systems
  • Strong multitasking, time management, and organizational skills
  • Ability to work independently in a fast-paced environment
  • Positive attitude with a team-player mindset
  • Coachable and goal-oriented with a competitive spirit
  • Bilingual in English and Spanish is a plus

Schedule:

  • Sunday to Friday
  • Shifts range from early morning to evening
  • Evening and weekend availability required (up to 8:00 PM EST)

Benefits:

  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off
  • Monthly bonus opportunities

 

Related keywords

Contact CenterCRMHealthcarePatient SchedulingTelemarketingOsteoarthritisMedical PracticeWeb LeadsCustomer Relationship ManagementPatient Care

About Arthritis Knee Pain Centers

LinkedInVisit site

Advanced, non-surgical solutions for lasting knee pain relief. Helping patients move better, feel better, live better!

Industry
Medical Practices
Company size
51-200 employees
Headquarters
Spring, TX
LinkedIn followers
1,077

Arthritis Knee Pain Centers are specialists in the treatment of knee pain from osteoarthritis of the knees. They use state-of-the-art digital imaging to place FDA-approved gel inside the knee joint to help lubricate and cushion arthritic joints.

Offices: 24624 Interstate 45N., Suite 125, Spring, TX 77386, US

Health CareWellnessMedical
View all jobs at Arthritis Knee Pain Centers

About Arthritis Knee Pain Centers

LinkedInVisit site

Advanced, non-surgical solutions for lasting knee pain relief. Helping patients move better, feel better, live better!

Industry
Medical Practices
Company size
51-200 employees
Headquarters
Spring, TX
LinkedIn followers
1,077

Arthritis Knee Pain Centers are specialists in the treatment of knee pain from osteoarthritis of the knees. They use state-of-the-art digital imaging to place FDA-approved gel inside the knee joint to help lubricate and cushion arthritic joints.

Offices: 24624 Interstate 45N., Suite 125, Spring, TX 77386, US

Health CareWellnessMedical
View all jobs at Arthritis Knee Pain Centers

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