THE TEAM The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences THE OPPORTUNITY As a member of the Store Management Department, you will lead a…
Skills: Sales management, Team leadership, Client relationship management, Business operations, People management
THE TEAM The mission of the Boutique Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences THE OPPORTUNITY Aritzia is growing and our Boutique Management Department is…
THE BUSINESS We are Everyday Luxury™. It's what we do and how we do it — together. It's working alongside world-class talent in pursuit of world-class results. It's maximizing your potential in a high-performance culture…
Skills: Loyalty strategy, Customer experience, Program management, Marketing, Go-to-market strategy
Real Estate Development - Senior Manager/Manager, Architecture Project Management
Vancouver, British Columbia, Canada · On-site
$100k–$300k/yr
Senior$1.1B raised
THE BUSINESS We are Everyday Luxury™. It's what we do and how we do it — together. It's working alongside world-class talent in pursuit of world-class results. It's maximizing your potential in a high-performance culture…
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Supply Chain - Senior Specialist/Specialist, Global Logistics, Inbound (Sea Freight)
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$50k–$150k/yr
Mid level$1.1B raised
THE BUSINESS We are Everyday Luxury™. It's what we do and how we do it — together. It's working alongside world-class talent in pursuit of world-class results. It's maximizing your potential in a high-performance culture…
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People & Culture - Senior Analyst/Analyst, Workforce Planning
Vancouver, British Columbia, Canada · On-site
$50k–$150k/yr
Mid level$1.1B raised
THE BUSINESS We are Everyday Luxury™. It's what we do and how we do it — together. It's working alongside world-class talent in pursuit of world-class results. It's maximizing your potential in a high-performance culture…
Skills: Excel, Workforce Planning, Labour Projection, Scheduling Optimization, Cross-functional Collaboration
THE TEAM The mission of the Boutique Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences. THE OPPORTUNITY Aritzia is growing, and our Boutique Management team is gro…
Skills: Sales Management, People Management, Client Relationship Building, Business Operations, Team Leadership
THE BUSINESS We are Everyday Luxury™. It's what we do and how we do it — together. It's working alongside world-class talent in pursuit of world-class results. It's maximizing your potential in a high-performance culture…
Skills: IT Service Desk, Incident Management, Technical Support, Triage, SLA Management
THE TEAM The mission of the Boutique Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences THE OPPORTUNITY Aritzia is growing and our Boutique Management Department is…
THE BUSINESS We are Everyday Luxury™. It's what we do and how we do it — together. It's working alongside world-class talent in pursuit of world-class results. It's maximizing your potential in a high-performance culture…
THE BUSINESS We are Everyday Luxury™. It's what we do and how we do it — together. It's working alongside world-class talent in pursuit of world-class results. It's maximizing your potential in a high-performance culture…
Skills: IT Support, Incident Management, Triage, SLA Management, Technical Troubleshooting
ARITZIA Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successf…
Skills: Retail Management, Leadership, Boutique Operations, Strategic Planning, Team Management
THE TEAM The mission of the Boutique Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences. THE OPPORTUNITY Aritzia is growing, and our Boutique Management team is gro…
Skills: Sales Management, People Management, Client Relationship Building, Retail Operations, Team Leadership
Food & Beverage - Senior Manager, Cafes (Front of House)
Vancouver, British Columbia, Canada · On-site
$100k–$200k/yr
Senior$1.1B raised
THE TEAM The mission of the Food & Beverage Department is to surprise and delight our guests with Everyday Luxury food and beverage experiences. Building loyalty with existing clients and employees, while attracting new.…
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Digital - Senior Merchandiser / Merchandiser, Digital Merchandising
Vancouver, British Columbia, Canada · On-site
$50k–$150k/yr
Senior$1.1B raised
THE BUSINESS We are Everyday Luxury™. It's what we do and how we do it — together. It's working alongside world-class talent in pursuit of world-class results. It's maximizing your potential in a high-performance culture…
Skills: Digital Merchandising, Product Placement, Department Management, Cross-functional Collaboration, Performance Optimization
THE TEAM The mission of the Retail team is to deliver world-class client experiences. THE OPPORTUNITY Your future starts now. Join our high-performance Retail team as we deliver Everyday Luxury to the world. We’re proud …
Digital - Senior Manager / Manager, Website, Digital
Vancouver, British Columbia, Canada · On-site
$100k–$300k/yr
Senior$1.1B raised
THE BUSINESS We are Everyday Luxury™. It's what we do and how we do it — together. It's working alongside world-class talent in pursuit of world-class results. It's maximizing your potential in a high-performance culture…
Skills: Ecommerce Management, Business Performance Tracking, Data Analysis, Cross-functional Collaboration, Strategic Planning
THE TEAM The mission of the Service Department is to deliver highly efficient and elevated Service Counter experiences. THE OPPORTUNITY Aritzia is growing, and our Service team in Retail is growing with it. This is a uni…
THE TEAM The mission of the Inventory Management Department is to enable a curated merchandise assortment and seamless retail environment to create exceptional shopping experiences. THE OPPORTUNITY Aritzia is growing, an…
THE TEAM The mission of the Sales Department is to sell clothes, deliver world class client experiences, and build loyal client relationships. THE OPPORTUNITY Aritzia is growing, and our Sales team in Retail is growing w…
The Boutique Lead is responsible for managing daily retail operations, including sales, floor management, and business performance. They lead and motivate the team to deliver world-class client experiences while fostering employee career development.
Requirements
Candidates must demonstrate a commitment to Aritzia's leadership principles and possess strong strategic collaboration skills. A deep understanding of the retail industry and a dedication to quality and brand aesthetic are required.
Full job description
THE TEAM
The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences
THE OPPORTUNITY
As a member of the Store Management Department, you will lead and motivate the teams responsible for selling clothes, delivering world-class client experiences, and building loyal client relationships. As a Boutique Lead, you will be responsible for the flawless execution of Sales, Floor, Business and People Management in order to exceed daily business goals. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia—while enjoying one yourself.
THE ROLE
As the Boutique Lead, you will lead the team to:
To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
To create an optimal balance of sales and service by having the right people, in the right place at the right time.
To seamlessly own or escalate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience
Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience
THE QUALIFICATIONS
The Boutique Lead has:
A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
A dedication to quality and investing in results that add value to the business at all times
A deep understanding and commitment for the industry in which we operate
A great sense of style, representing Aritzia’s brand, aesthetic and style fundamentals while setting trends and influencing culture
THE PERKS
Industry-leading benefits you will receive while working at Aritzia
Competitive Pay Package – We’re committed to competitive pay and performance- based pay increases
Base wage range: $24.00 - $30.00 USD per hour.
Product Discount – Maybe you’ve heard of our famous product discount? You have now.
Aritzia Virtual Wellness – Because your health, happiness, and safety matter – 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
Aspirational Workspace – Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It’s all part of the Everyday Luxury experience you – and our clients – deserve.
ARITZIA
Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.
Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
We’re committed to making your experience positive and transparent. Please note, our recruiters will only contact you using an @aritzia.com email address. If you receive recruitment-related messages from other domains, please disregard them.
Related keywords
RetailBoutique managementSalesClient relationshipsPeople managementOperationsBusiness objectivesLeadershipCustomer experiencePerformance managementBrand aestheticCareer developmentRetail industry
ABOUT ARITZIA
Aritzia is a design house with an innovative global platform. We are creators and purveyors of Everyday Luxury®, home to an extensive portfolio of exclusive brands for every function and individual aesthetic. We’re about good design, quality materials and timeless style — all with the wellbeing of our People and Planet in mind.
Founded in 1984 in Vancouver, Canada, we pride ourselves on creating immersive, highly personalized shopping experiences at aritzia.com and in our 140+ boutiques throughout North America — for everyone, everywhere.
OUR APPROACH
Aritzia means style, not trend, and quality over everything. We treat each in-house label as its own atelier, united by premium fabrics, meticulous construction and an of-the-moment point of view. We handpick fabrics from the world’s best mills for their feel, function and ability to last. We obsess over proportion, fit and that just-right silhouette. From hand-painted prints to the art of pocket placement, our innovative design studio considers and reconsiders each detail to create essentials you’ll reach for again, and again, and again. If it isn’t just right, it isn’t Aritzia.
OUR WORKPLACE RECOGNITION
We’re honoured to be recognized by Forbes as one of Canada’s Best Employers for four consecutive years, 2023–2026. The current ranking is based on surveys of more than 37,000 Canada-based employees conducted in partnership with Statista, reflecting the experiences and perspectives of teams across the country.
We’re committed to making your experience positive and transparent. Please note, our recruiters will only contact you using an @aritzia.com email address. If you receive recruitment-related messages from other domains, please disregard them.
Everyday Luxury®
Offices: 611 Alexander Street, Vancouver, BC V6A 1E1, CA · 675 6th Avenue, New York, NY, US
ABOUT ARITZIA
Aritzia is a design house with an innovative global platform. We are creators and purveyors of Everyday Luxury®, home to an extensive portfolio of exclusive brands for every function and individual aesthetic. We’re about good design, quality materials and timeless style — all with the wellbeing of our People and Planet in mind.
Founded in 1984 in Vancouver, Canada, we pride ourselves on creating immersive, highly personalized shopping experiences at aritzia.com and in our 140+ boutiques throughout North America — for everyone, everywhere.
OUR APPROACH
Aritzia means style, not trend, and quality over everything. We treat each in-house label as its own atelier, united by premium fabrics, meticulous construction and an of-the-moment point of view. We handpick fabrics from the world’s best mills for their feel, function and ability to last. We obsess over proportion, fit and that just-right silhouette. From hand-painted prints to the art of pocket placement, our innovative design studio considers and reconsiders each detail to create essentials you’ll reach for again, and again, and again. If it isn’t just right, it isn’t Aritzia.
OUR WORKPLACE RECOGNITION
We’re honoured to be recognized by Forbes as one of Canada’s Best Employers for four consecutive years, 2023–2026. The current ranking is based on surveys of more than 37,000 Canada-based employees conducted in partnership with Statista, reflecting the experiences and perspectives of teams across the country.
We’re committed to making your experience positive and transparent. Please note, our recruiters will only contact you using an @aritzia.com email address. If you receive recruitment-related messages from other domains, please disregard them.
Everyday Luxury®
Offices: 611 Alexander Street, Vancouver, BC V6A 1E1, CA · 675 6th Avenue, New York, NY, US