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Full-time
professional certificate
Salary Up To £40,000 Per Annum, Car Allowance £3,596 Per Annum, Discretionary Bonus Scheme Up To 4%, 25 Days Annual Leave Plus Bank Holidays, Contributory Pension Scheme, Life Assurance
Posted 10d ago
Apply by Jul 3
~40 hrs/week
Responsibilities
Provide technical support and recommendations to clients regarding pest control processes and compliance. Conduct site reviews and audits to identify root causes of pest issues and resolve long-standing escalations.
Requirements
Must possess BPCA Level 3 certification, extensive pest control experience, and a valid UK driving licence. Proficiency in IT tools and the ability to work flexibly, including out-of-hours and occasional travel, is required.
Full job description
Why Join Us
Due to continued growth, Arcus FM are recruiting for an experienced Pest Escalation Specialist, to join us on a permanent basis to cover London.
You’ll be joining a friendly and dynamic team of professionals who are supportive, dedicated, and constantly looking for ways to improve our processes to provide the best service possible.
You’ll be providing consistent and efficient technical support to the client on all matters pest related.
What You'll Be Doing
You’ll play an important role within our compliance team:
Work alongside the client to continually review client’s processes around Pest and to provide Technical recommendations.
Complete site reviews of highlighted premises, to assess current measures being employed by the clients Pest Contractor and making the required Technical recommendations to aid Pest Control effectively and efficiently to the Clients estate.
Complete site audits to client service level agreements and conduct investigations to positively identify root causes analysis, to further treatments; should the Pest Contractors actions not be sufficient.
To attend client escalation meetings to support the National Pest control Manager and Technical Pest Managers, as and when required.
To work alongside the client to continually review client’s processes around Pest and to provide Technical recommendations.
What We're Looking For
Our ideal candidate would have:
Knowledge and Experience gained within a Pest Control environment (essential)
(British Pest Control Association) BPCA Level 3 (essential)
Legislation of pest control- ability to identify any business risks (essential)
Full valid UK driving licence (essential)
Willing to work out of hours when required (essential)
Food retail experience is desirable
Flexible to travel to other sites across the UK on an occasional basis
Knowledge of building fabrics is desirable
IT Literate (Excel, PowerPoint, Word, Outlook) as you’ll be creating and delivering presentations to key stakeholders
You’ll be proactive, resilient, and able to ‘hit the ground running’ with exceptional interpersonal skills. You’ll have the ability to work collaboratively with all key stakeholders. You’ll have excellent presentation, written and verbal skills with exceptional attention to detail.
You’ll have extensive experience gained within a Pest Control role, from any sector or industry. You’ll be resolving long standing issues and finding root cause analysis, to ensure the stores are coming off the escalation process.
Reporting directly into the National Pest Control Manager, you’ll be part of a team of 9 colleagues. 40 hours a week Monday to Friday, with a degree of flexibility due to business requirements.
If you have pest control experience, have worked within Facilities Management or food retail environment, and enjoy working on resolving escalation issues, then we want to hear from you!
Benefits of Working at Arcus:
Salary: Up to £40,000 per annum, depending on experience
Car allowance £3,596 per annum
Up to 4% discretionary bonus scheme, subject to achievement of targets
25 days annual leave + Bank Holidays
Generous contributory pension scheme of matched contributions between 5% and 6%
Life Assurance
Salary Sacrifice Electronic Vehicle Scheme
Learning & Development opportunities
Funded Training Sponsorship Scheme
Cycle to Work Scheme
Health Cash Plan
How to apply?
APPLY NOW to build an incredible career and join a winning team at Arcus. We're eager to hear from you.
Requisition ID
2026-8869
Related keywords
Pest ControlBPCA Level 3Facilities ManagementFood RetailComplianceRoot Cause AnalysisSite AuditsTechnical SupportRisk ManagementBuilding FabricsStakeholder EngagementEscalation ManagementUK Driving LicenceTechnical Recommendations
Arcus FM is an award-winning full-service facilities management company self-delivering over 80% of our services across the UK.
Our mobile engineers and cleaners look after a large blue-chip customer base from retail and hospitality to depots and corporate offices. We bring together industry-leading technology, unique skills, and a wealth of sector-specific experience to provide excellent customer service and a safe and welcoming workplace for our customers.
Arcus FM is an award-winning full-service facilities management company self-delivering over 80% of our services across the UK.
Our mobile engineers and cleaners look after a large blue-chip customer base from retail and hospitality to depots and corporate offices. We bring together industry-leading technology, unique skills, and a wealth of sector-specific experience to provide excellent customer service and a safe and welcoming workplace for our customers.