Marietta, Georgia, United States · On-site
Job DetailsJob Location: MARIETTA OFFICE - MARIETTA, GA 30062Position Type: Full Time IndirectJob Category: Customer ServiceApplied Technical Services, LLC (“ATS” or the “Company”) is a leading pr…
Skills: Customer Service, Administrative Support, Data Management, CRM, IndySoft
Sanford, Florida, United States · On-site
Job DetailsJob Location: ORLANDO - SANFORD, FL 32771Position Type: Full TimeJob Shift: Day Applied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, inspe…
Skills: Calibration, Electronic equipment calibration, Mechanical inspection, Measuring equipment, Testing equipment
Navajo County, Arizona, United States · On-site
Job DetailsJob Location: PHOENIX NATIONAL LABORATORIES - TEMPE, AZ 85828Position Type: Full TimeApplied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, …
Skills: Non-destructive testing, Inspection, Mechanical aptitude, Technical communication, Problem solving
Fort Wayne, Indiana, United States · On-site
Job DetailsJob Location: FORT WAYNE - FORT WAYNE, IN 46808Position Type: Full TimeJob Shift: DayApplied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, …
Skills: Calibration, Electronic measurement, Mechanical inspection, RF frequency measurement, Multimeters
Navajo County, Arizona, United States · On-site
Job DetailsJob Location: PHOENIX NATIONAL LABORATORIES - TEMPE, AZ 85828Position Type: Part TimeApplied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, …
Skills: Welding inspection, Nondestructive testing, Structural steel inspection, High-strength bolting inspection, Fireproofing inspection
Goose Creek, South Carolina, United States · On-site
$55/hr–$55/hr
Job DetailsJob Location: Shipyard Charleston - SC 29445Position Type: Part TimeEducation Level: High School/GEDSalary Range: $55.00 - $55.00 HourlyJob Shift: AnyJob Category: Entry Level Applied Technical Services, LLC (…
Skills: NDT, VT, MT, UTSW, NAVSEA
Goose Creek, South Carolina, United States · On-site
$55/hr–$55/hr
Job DetailsJob Location: Shipyard Charleston - SC 29445Position Type: Part TimeEducation Level: High School/GEDSalary Range: $55.00 - $55.00 HourlyJob Shift: AnyJob Category: Entry Level Applied Technical Services, LLC (…
Skills: Visual Testing (VT), Magnetic Particle Testing (MT), Ultrasonic Testing Shear Wave (UTSW), NDT Examination, NAVSEA Procedures
Harrisburg, North Carolina, United States · On-site
Job DetailsJob Location: TRIDENT - HARRISBURG, NC 28075Position Type: Full TimeApplied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, inspection, certi…
Skills: Robotic Visual Inspection, Borescopes, Push Cameras, Crawler Systems, Underwater Submarines
Marietta, Georgia, United States · On-site
$100k–$150k/yr
Job DetailsJob Location: US - Nationwide - Marietta, GA 30062Position Type: Part TimeEducation Level: 4 Year DegreeSalary Range: $100,000.00 - $150,000.00 SalaryTravel Percentage: 25% to 50%Job Shift: DayJob Category: En…
Skills: Structural Forensics, Failure Analysis, Expert Witness Testimony, Construction Defects, Site Inspection
Phoneton, Ohio, United States
Job DetailsJob Location: DAYTON TESTING - TIPP CITY, OH 45371Position Type: Full TimeApplied Technical Services, LLC, is a leading provider of critical testing, inspection, certification, and compliance services. The com…
Phoneton, Ohio, United States · On-site
Job DetailsJob Location: DAYTON TESTING - TIPP CITY, OH 45371Position Type: Full TimeApplied Technical Services, LLC, is a leading provider of critical testing, inspection, certification, and compliance services. The com…
Skills: Failure Analysis, Optical Microscopy, Electron Microscopy, Materials Testing, Test Protocol Design
Marietta, Georgia, United States · On-site
Job DetailsJob Location: MARIETTA OFFICE - MARIETTA, GA 30062Position Type: Full Time IndirectApplied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, in…
Skills: Vendor Management, Customer Service, Calibration Services, Project Tracking, Microsoft Office
Marietta, Georgia, United States · On-site
Job DetailsJob Location: MARIETTA OFFICE - MARIETTA, GA 30062Position Type: Full Time IndirectApplied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, in…
Skills: Vendor Management, Customer Service, Calibration Services, Project Management, Microsoft Office
Laporte, Minnesota, United States · On-site
Job DetailsJob Location: Castings LaPorte - LaPorte, IN 46350Position Type: Part TimeApplied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, inspection,…
Skills: NDT Level II, PT/FPI, NAS-410, Castings Inspection, Technical Reporting
Eastlake, Ohio, United States · On-site
Job DetailsJob Location: Castings Cleveland-Eastlake, OH - East Lake, OH 44095Position Type: Part TimeApplied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical tes…
Skills: NDT Level II, PT/FPI, NAS-410, Castings Inspection, Technical Reporting
Laporte, Minnesota, United States · On-site
Job DetailsJob Location: Castings LaPorte - LaPorte, IN 46350Position Type: Part TimeApplied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, inspection,…
Skills: NDT Level II, PT/FPI, NAS-410, Castings Inspection, Technical Reporting
Eastlake, Ohio, United States · On-site
Job DetailsJob Location: Castings Cleveland-Eastlake, OH - East Lake, OH 44095Position Type: Part TimeApplied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical tes…
Skills: Liquid Penetrant Testing, Fluorescent Penetrant Inspection, NAS-410 Standards, Castings Inspection, NDT Level II Certification
On-site
$30/hr–$40/hr
Job DetailsPosition Type: Full TimeSalary Range: $30.00 - $50.00 HourlyApplied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, inspection, certification…
Skills: Radiographic Testing, NDT Level II, Gamma X-ray Tube, Film Interpretation, NAS-410
Cincinnati, Ohio, United States · Hybrid
$65k–$75k/yr
Job DetailsJob Location: ATS Cincinnati - Cincinnatti, OHPosition Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $65,000.00 - $75,000.00 SalaryTravel Percentage: Up to 25%Job Category: EngineeringApplied Tech…
Skills: Mechanical Engineering, Civil Engineering, Structural Analysis, Inspection, Load Testing
Seattle, Washington, United States · On-site
$100k–$130k/yr
Job DetailsJob Location: ARCCA SEATTLE - SEATTLE, WA 98119Position Type: Full TimeSalary Range: $100,000.00 - $130,000.00 SalaryApplied Technical Services, LLC, is a leading provider of critical testing, inspection, cert…
Skills: Failure Analysis, Accident Reconstruction, Forensic Engineering, Technical Reporting, Expert Witness Testimony
Marietta, Georgia, United States • On-site
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The role involves serving as the primary point of contact for customers to manage quotes, work orders, and job records while ensuring accurate data entry. You will collaborate with internal teams to coordinate service workflows and maintain essential documentation for the calibration department.
Candidates must have a high school diploma or equivalent, with an associate or bachelor's degree preferred. The position requires 1 to 3 years of experience in customer service or administrative support and the ability to work onsite in Marietta, GA.
Job DetailsJob Location: MARIETTA OFFICE - MARIETTA, GA 30062Position Type: Full Time IndirectJob Category: Customer ServiceApplied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States.
Our purpose is to create a safe and reliable world, and our mission is to deliver assurance through precise technical and professional services.
We are seeking a highly organized and customer-focused Calibration Customer Service Administrator to support the Calibration Department. In this role, you will serve as a primary point of contact for customers, ensuring timely communication, accurate data management, and a seamless service experience. The ideal candidate thrives in a fast-paced environment, excels at managing multiple tasks, and works collaboratively across internal teams. This position plays a key role in coordinating quotes, job setup, documentation, and customer communication while maintaining a high level of accuracy and professionalism.
Serve as a primary point of contact for internal and external customers via phone and email, ensuring prompt and professional communication
Create, update, and maintain customer accounts, job records, and data within CRM, IndySoft, and related systems
Generate and manage quotes, work orders, and job records, ensuring completeness and accuracy
Coordinate new customer setup, partnering with Finance to establish accounts and complete onboarding requirements
Prepare and provide customer-required documentation, including supplier forms, certificates of insurance, W-9s, ACH forms, safety documents, and quality procedures
Handle customer inquiries, status requests, complaints, and service needs with a customer-focused approach
Review purchase orders for accuracy, pricing, terms and conditions, required contact details, and technical requirements
Scan, upload, and maintain all supporting documentation (POs, estimates, specifications, work orders) within system records
Collaborate with calibration technicians, quality, finance, and internal teams to ensure efficient workflow and customer satisfaction
Communicate service delays, scope changes, or updates to customers and internal stakeholders as needed
Support continuous improvement efforts by identifying process gaps and opportunities for efficiency
Other duties as assigned
High school diploma or equivalent required; associate or bachelor’s degree preferred
1 to 3 years of experience in customer service, administrative support, inside sales support, or related role
Strong verbal and written communication skills with the ability to build positive customer relationships
Ability to manage high volumes of communication while prioritizing tasks and meeting deadlines
High attention to detail with strong organizational and data accuracy skills
Ability to assess customer needs and align them with appropriate calibration services
Ability to work independently and complete tasks with minimal supervision
Strong teamwork orientation and ability to collaborate with cross-functional teams (technical, sales, finance, and quality)
Commitment to continuous learning and professional growth
Proficient with Microsoft Office Suite, including Excel
Experience with CRM systems and database management preferred
Willingness to work onsite in Marietta, GA five days per week
Full-time position with standard business hours based on departmental needs
Standard office environment including extended periods of sitting, computer work, and communication via phone/VOIP systems
EOE/AA/M/F/Vet/Disability
ATS is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination due to race, color, religion, gender, age, national origin, disability, veteran status, or any other protected characteristic as established by law.
U.S. Persons” Only: A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations (“ITAR”). Accordingly, the company will consider only “U.S. Persons” for this position. A “U.S. Person” includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., “green card” holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.
Applied Technical Services assists commercial and industrial clients by providing inspection, testing, consulting engineering, and calibration services. Our capabilities include weld testing and certifications; environmental testing; chemistry; metallurgy; mechanical testing; nondestructive testing and inspections; metrology and precision equipment repair; and structural, forensic, mechanical, reliability, and commercial engineering. We cater our services to each client’s unique needs. Our experienced experts provide assistance to numerous industries, including aerospace, automotive, construction, communications, consumer products, insurance and legal, petrochemical, power generation, and more. Our family of companies allows us to offer a broad range of capabilities across the globe. A2LA Accredited - ISO9001 - ISO 1725
Offices: 1049 Triad Court, Marietta, GA 30062, US
Applied Technical Services assists commercial and industrial clients by providing inspection, testing, consulting engineering, and calibration services. Our capabilities include weld testing and certifications; environmental testing; chemistry; metallurgy; mechanical testing; nondestructive testing and inspections; metrology and precision equipment repair; and structural, forensic, mechanical, reliability, and commercial engineering. We cater our services to each client’s unique needs. Our experienced experts provide assistance to numerous industries, including aerospace, automotive, construction, communications, consumer products, insurance and legal, petrochemical, power generation, and more. Our family of companies allows us to offer a broad range of capabilities across the globe. A2LA Accredited - ISO9001 - ISO 1725
Offices: 1049 Triad Court, Marietta, GA 30062, US
