Anthropologie Department Manager - Service & Styling
Hackensack, New Jersey, United States · On-site
Mid level
Location This position is located at 390 Hackensack Ave, Hackensack, New Jersey, 07601 United States Role Summary The Service and Styling Manager directs the service, selling, and styling to achieve an engaging and inspi…
Location This position is located at 5024 W. 119 St., Leawood, Kansas, 66209 United States Role Summary A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer. R…
Skills: Customer Service, Personal Styling, Sales, Teamwork, Communication
Location This position is located at 19 Clock Tower Rd., Toronto, Ontario, M3C1P8 Canada Role Summary A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer. Rol…
Skills: Customer Service, Personal Styling, Sales, Teamwork, Communication
Role Summary Anthropologie is seeking a Senior Editorial Copywriter to craft highly engaging copy to support its Anthropologie Home channels. This role plays a critical part in shaping the Anthropologie Home voice, ensur…
Philadelphia, Pennsylvania, United States · On-site
Senior
Role Summary We are seeking a visionary and highly creative Sweater Dress Designer to collaborate closely withour Assistant Design Director and Senior Design Director. This role is pivotal in shaping andexpanding Anthrop…
Location This position is located at 4235 The Strand, Columbus, Ohio, 43219 United States Role Summary The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and inspir…
Skills: Retail Leadership, Customer Experience, Team Management, Recruiting, Onboarding
Location This position is located at 2855 Stevens Creek Blvd, Santa Clara, California, 95050 United States Role Summary The Visual Merchandising Manager directs the merchandising, product flow, and display while supporti…
Skills: Visual Merchandising, Leadership, Product Flow, Floor Planning, Business Analysis
Location This position is located at 180 El Camino Real, Palo Alto, California, 94304 United States Role Summary The Visual Merchandising Manager directs the merchandising, product flow, and display while supporting dail…
Upper Merion Township, Pennsylvania, United States · On-site
Mid level
Location This position is located at 640 W Dekalb Pike, King Of Prussia, Pennsylvania, 19406 United States Role Summary The Home Stylist cultivates the overall service and selling culture in the store and drives brand me…
Location This position is located at 8030 Renaissance Pkwy., Durham, North Carolina, 27713 United States Role Summary The Assistant Department Manager supports service, selling, and business operations to achieve an enga…
Skills: Retail Leadership, Customer Experience, Team Management, Visual Merchandising, Business Operations
Location This position is located at 335 Main Street, Franklin, Tennessee, 37064 United States Role Summary The Anthropologie in Franklin, TN is moving this year to The Factory at Franklin! We are currently seeking a pas…
Skills: Personal Styling, Clienteling, Relationship Building, Customer Experience, Sales Driving
Philadelphia, Pennsylvania, United States · On-site
Senior
Role Summary Anthropologie is looking for a Senior Designer for Structured Wovens to contribute to the overall trend and direction for designs each season for Anthropologie apparel product categories. The Senior Designer…
Location This position is located at 400 S Baldwin Ave, Arcadia, California, 91007 United States Role Summary A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in…
Skills: Customer Experience, Team Management, Sales Driving, Omni-channel Retail, Opening and Closing Procedures
Location This position is located at 2330 Kalalaua Marketplace, Honolulu, Hawaii, 96815 United States Role Summary A Sales Associate contributes to driving sales through providing a genuine and unique experience to each …
Skills: Customer Service, Personal Styling, Sales, Teamwork, Visual Merchandising
Location This position is located at 11965 Market St., Reston, Virginia, 20190 United States Role Summary The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and ins…
Skills: Retail Leadership, Customer Experience, Team Management, Visual Merchandising, Business Operations
Location This position is located at 301 N. Broadway, Milwaukee, Wisconsin, 53202 United States Role Summary A Sales Associate contributes to driving sales through providing a genuine and unique experience to each custom…
Skills: Customer Service, Sales, Personal Styling, Teamwork, Visual Merchandising
Charlotte, North Carolina, United States · On-site
Mid level
Location This position is located at 4400 Sharon Rd., Charlotte, North Carolina, 28211 United States Role Summary A Key Holder contributes to creating a customer-centric environment by supporting the store leadership tea…
Skills: Customer Experience, Sales Driving, Team Management, Decision Making, Employee Training
Philadelphia, Pennsylvania, United States · On-site
Senior
Role Summary We are looking for an Art Director to support the On-Model Fashion PDP Studio across daily PDP photography as well as seasonal creative capsule launches. This role plays a key part in evolving the visual exp…
Skills: Art Direction, Fashion Photography, Visual Storytelling, Model Direction, Styling
Belfast, Northern Ireland, United Kingdom · On-site
Mid level
Location This position is located at Ground Floor Erskine House 20 - 32 Chichester Stre, Belfast, , BT14GF United Kingdom Role Summary To achieve the Anthropologie mission of creating an ‘unimagined store experience’ by …
Skills: Team Leadership, Staff Training, Retail Management, Sales Analysis, Customer Service
Location This position is located at 125 Market Street, Lynnfield, Massachusetts, 01940 United States Role Summary A Key Holder contributes to creating a customer-centric environment by supporting the store leadership te…
Skills: Customer Service, Sales Driving, Team Leadership, Store Operations, Omni-channel Fulfillment
Anthropologie Department Manager - Service & Styling
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Full-time
Medical, Dental, Vision, Paid Time Off, Employee Discounts, Retirement Savings
Posted 49d ago
Apply by Jun 24
~40 hrs/week
Responsibilities
Directs service, selling, and styling to create an inspiring store environment while managing team development and accountability. Oversees business operations including sales forecasting, product flow, and visual standards to drive brand engagement.
Requirements
Requires at least 2 years of retail leadership experience with a proven track record of delivering financial results and developing talent. Must be available to work flexible hours, including nights, weekends, and holidays.
Full job description
Location
This position is located at 390 Hackensack Ave, Hackensack, New Jersey, 07601 United States
Role Summary
The Service and Styling Manager directs the service, selling, and styling to achieve an engaging and inspiring store environment. This can include the development of others, collaborating with key partners, and supporting store operations and visual needs.
Role Responsibilities
Customer Experience
Leads by example in providing extraordinary service where all customers feel welcome, heard and valued; empowers the team to drive sales and metrics by utilizing key performance indicators to set team and zoning goals
Teaches the team to provide a frictionless customer experience by utilizing technology to transact in the moment, upsell, and clientele
Provides the tools needed for associates to deliver an elevated shopping experience through cultivating connections, creating an individualized service and styling experience
Supports the Store Manager in curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement
Leadership + Team Management
Oversees the training, development, and accountability of the CEM program, creating a culture that prioritizes service and sales
Drives the styling program by empowering styling team members to cultivate relationships, generate new business, and mentor associates
Supports the Store Manager in identifying and onboarding external talent to add different perspectives and experience to the team; invests in internal employee engagement to retain a diverse team and fuel internal growth
Utilizes brand resources to champion employee development and support initiatives such as the SPARKED Journal, employee recognition, and team building activities
Visual + Business Operations
Contributes to assessing sales forecasts to accurately schedule support and optimize peak selling hours through team initiatives, and using Company tools to identify merchant opportunities within product placement, outfitting, and stock levels
Takes an active role in opening and closing, restock, standards, cleanliness, IT and facilities issues, and loss prevention efforts
Supports product flow processes which include shipment receipt, processing, security tagging, and preparing product for floor placement; oversees the omni process to ensure fill rates are maintained and the brand standard for omni organization is followed
Communication + Relationships
Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives
Facilitates the sharing of product knowledge, current trends, brand messaging, and store priorities through daily touchpoints with the team
Sets individual sales goals and selling expectations to cultivate a collaborative selling environment
Provides insights related to the customer and staff experience and communicates feedback to the Store Manager
Role Qualifications
Anthro brand fan
2+ years of retail leadership experience
Strong merchant skills and a history of delivering financial results
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores
Anthropologie is a lifestyle brand that imparts a sense of beauty, optimism and discovery to our customer. For them, Anthropologie is an escape from the everyday; it is a source of inspiration and delight, where innovative merchandising, customer centricity and a curated array of products come together to create an unimagined experience.
Anthropologie products are an expression of our customer's appreciation for artfulness and good design. To that end, our buyers and designers travel the world to uncover special products and to collaborate with talented artisans. Our assortment includes clothing, accessories, shoes, beauty, home furnishings, found objects, gifts and décor that exhibit influences ranging from vintage to global.
Founded in 1992, Anthropologie currently operates stores worldwide. The brand launched its mail-order catalogue and website in 1998; eleven years later, its first international stores opened in Canada and UK.
Anthropologie is a lifestyle brand that imparts a sense of beauty, optimism and discovery to our customer. For them, Anthropologie is an escape from the everyday; it is a source of inspiration and delight, where innovative merchandising, customer centricity and a curated array of products come together to create an unimagined experience.
Anthropologie products are an expression of our customer's appreciation for artfulness and good design. To that end, our buyers and designers travel the world to uncover special products and to collaborate with talented artisans. Our assortment includes clothing, accessories, shoes, beauty, home furnishings, found objects, gifts and décor that exhibit influences ranging from vintage to global.
Founded in 1992, Anthropologie currently operates stores worldwide. The brand launched its mail-order catalogue and website in 1998; eleven years later, its first international stores opened in Canada and UK.