Washington, District of Columbia, United States · On-site
Entry level
Location This position is located at 3222 M St. N.W., Washington, Washington, DC, 20007 United States Role Summary A Key Holder contributes to creating a customer-centric environment by supporting the store leadership te…
Skills: Customer Service, Sales, Team Management, Problem Solving, Training
Location This position is located at 480 W. Putnam Avenue, Greenwich, Connecticut, 06830 United States Role Summary The Back of House Specialist enhances the customer experience by managing back of house operations and o…
Location This position is located at 10202 Perkins Rowe, Baton Rouge, Louisiana, 70810 United States Role Summary A Sales Associate contributes to driving sales through providing a genuine and unique experience to each c…
Skills: Customer Service, Personal Styling, Sales, Teamwork, Visual Merchandising
Wilmington, North Carolina, United States · On-site
Entry level
Location This position is located at 6885 Main St, Wilmington, North Carolina, 28405 United States Role Summary The Assistant Department Manager supports service, selling, and business operations to achieve an engaging a…
Skills: Retail Leadership, Customer Experience, Team Management, Visual Merchandising, Business Operations
Location This position is located at 15210 N. Scottsdale Rd., Scottsdale, Arizona, 85254 United States Role Summary A Merchandiser contributes to driving sales through product merchandising, styling, and display support …
Charlottesville, Virginia, United States · On-site
Entry level
Location This position is located at 1207 Emmet St. N., Charlottesville, Virginia, 22903 United States Role Summary The Personal Stylist cultivates the overall service and selling culture in the store and drives sales by…
Skills: Customer Service, Personal Styling, Sales, Teamwork, Communication
Charlottesville, Virginia, United States · On-site
$15/hr–$18/hr
Mid level
Location This position is located at 1207 Emmet St. N., Charlottesville, Virginia, 22903 United States Role Summary The Personal Stylist cultivates the overall service and selling culture in the store and drives sales by…
Charlottesville, Virginia, United States · On-site
Mid level
Location This position is located at 1207 Emmet St. N., Charlottesville, Virginia, 22903 United States Role Summary A Key Holder contributes to creating a customer-centric environment by supporting the store leadership t…
Skills: Customer Service, Sales Driving, Team Leadership, Store Operations, Omni-channel Fulfillment
Location This position is located at 1 Walden Galleria, Buffalo, New York, 14225 United States Role Summary The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and i…
Skills: Retail Leadership, Customer Experience, Team Management, Visual Merchandising, Business Operations
Anthropologie Department Manager - Service & Styling
Troy, Michigan, United States · On-site
Mid level
Location This position is located at 2801 W. Big Beaver Rd., Troy, Michigan, 48084 United States Role Summary The Service and Styling Manager directs the service, selling, and styling to achieve an engaging and inspiring…
Skills: Retail Leadership, Customer Experience, Styling, Team Management, Sales Forecasting
Philadelphia, Pennsylvania, United States · On-site
Senior
Role Summary A Senior Stylist in the ecomm studio is responsible for creating and executing styling concepts/outfitting for online product photography. This role ensures that products are presented in a visually compelli…
Location This position is located at 126-127 Upper St, Islington, , N11QP United Kingdom Role Summary Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, ope…
Philadelphia, Pennsylvania, United States · On-site
Entry level
Role Summary Anthropologie is looking for a Merchandise Assistant (MA), to support the daily operational functions within your designated buying area; support the buying team in managing the overall merchandise flow and …
Location This position is located at 4801 Bethesda Ave, Bethesda, Maryland, 20814 United States Role Summary A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in …
Skills: Customer Experience, Sales Driving, Team Management, Decision Making, Employee Training
Anthropologie Department Manager - Service & Styling
Atlanta, Georgia, United States · On-site
Mid level
Location This position is located at 1207 Howell Mill Rd., Atlanta, Georgia, 30318 United States Role Summary The Service and Styling Manager directs the service, selling, and styling to achieve an engaging and inspiring…
Skills: Retail Leadership, Customer Experience, Styling, Team Management, Sales Forecasting
Location This position is located at 1654 Meridian Avenue, Miami Beach, Florida, 33139 United States Role Summary A Sales Associate contributes to driving sales through providing a genuine and unique experience to each c…
Skills: Customer Service, Personal Styling, Sales, Teamwork, Communication
Location This position is located at 1475 Western Ave, Albany, New York, 12203 United States Role Summary A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.…
Skills: Customer Service, Personal Styling, Sales, Teamwork, Visual Merchandising
Town of Guilderland, New York, United States · On-site
Entry level
Location This position is located at 1475 Western Ave, Albany, New York, 12203 United States Role Summary A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.…
Skills: Customer Service, Personalized Selling, Teamwork, Product Knowledge, Personal Styling
Location This position is located at 5024 W. 119 St., Leawood, Kansas, 66209 United States Role Summary A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer. R…
Skills: Customer Service, Personal Styling, Sales, Teamwork, Communication
Role Summary Anthropologie is seeking a Senior Editorial Copywriter to craft highly engaging copy to support its Anthropologie Home channels. This role plays a critical part in shaping the Anthropologie Home voice, ensur…
The Key Holder supports the store leadership team in creating a customer-centric environment and driving sales. They also assist in managing daily operations and mentoring the associate team.
Requirements
Candidates should be fans of the Anthropologie brand and possess leadership experience. They must be team players with the ability to work flexible hours, including nights, weekends, and holidays.
Full job description
Location
This position is located at 3222 M St. N.W., Washington, Washington, DC, 20007 United States
Role Summary
A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate team.
Role Responsibilities
Customer Experience
Collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued
Takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals
Utilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services
Leadership + Team Management
Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, and management of daily zones
Acts as an elevated team member, exercises decision-making skills to support problem solving and enhances each customer’s experience
Supports the training of the associate team, including new hire onboarding
Visual + Business Operations
Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues
Collaborates with key partners to effectively facilitate shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns
Assists store leadership in maintaining standards and cleanliness by supporting daily tasks; stays current on monthly visual messaging and concept updates within the store
Communication + Relationships
Contributes to an inclusive work environment by actively listening to others and seeking different perspectives
Checks in with leadership to maintain communication and teamwork on completing store objectives; is open and responsive to feedback
Provides insights related to the customer and employee experience and communicates feedback to Store Manager
Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities
Role Qualifications
Anthro brand fan
Leadership experience
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Eagerness to learn and grow within the organization
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores
Anthropologie is a lifestyle brand that imparts a sense of beauty, optimism and discovery to our customer. For them, Anthropologie is an escape from the everyday; it is a source of inspiration and delight, where innovative merchandising, customer centricity and a curated array of products come together to create an unimagined experience.
Anthropologie products are an expression of our customer's appreciation for artfulness and good design. To that end, our buyers and designers travel the world to uncover special products and to collaborate with talented artisans. Our assortment includes clothing, accessories, shoes, beauty, home furnishings, found objects, gifts and décor that exhibit influences ranging from vintage to global.
Founded in 1992, Anthropologie currently operates stores worldwide. The brand launched its mail-order catalogue and website in 1998; eleven years later, its first international stores opened in Canada and UK.
Anthropologie is a lifestyle brand that imparts a sense of beauty, optimism and discovery to our customer. For them, Anthropologie is an escape from the everyday; it is a source of inspiration and delight, where innovative merchandising, customer centricity and a curated array of products come together to create an unimagined experience.
Anthropologie products are an expression of our customer's appreciation for artfulness and good design. To that end, our buyers and designers travel the world to uncover special products and to collaborate with talented artisans. Our assortment includes clothing, accessories, shoes, beauty, home furnishings, found objects, gifts and décor that exhibit influences ranging from vintage to global.
Founded in 1992, Anthropologie currently operates stores worldwide. The brand launched its mail-order catalogue and website in 1998; eleven years later, its first international stores opened in Canada and UK.